Great experience We recently spoke with Carrie about renting a storage area for our relocation to NC from NY. What a great experience due to our time with Carrie. She spent time with us and answered all of our questions. Kudos!!

Poor customer service, rate increase after four months! Be weary of 5 star reviews - when you move in they give you a flyer that says if you leave a 5 star (specifically says 5 star) you get a 10% discount. After only four months there they tried to increase the rent over 7%. Inflation has not risen 4% in four months - no way. When I called the lady was rude and argumentative and said thats what they do ever year and that was that. I took my business elsewhere - to a place that doesnt pay for reviews and that wont increase my rent until after a year.

Excellent Storage This place has great customer service and a high level of security. I will definitely use this facility again for storage needs.

Beyond my expections After a very long day, I encountered the most professional polite ladies. Both went out of their way to make my experience simple and easy. I needed a larger storage area. Thank you now I now what 5 x 10 really means, totally my error. We are not always right, we are just customers. I would recommend this storage area to anyone. Safe, clean, and professionally staffed. Sincerely, Kathleen Hall

Superior Customer Experience After panicking about finding storage on short notice, Harrisburg Self Storage came recommended and was fast, friendly, very professional and ensured all aspects were covered and discussed thoroughly. I was able to communicate with them via email when I was tied up in meetings all day and they assured me we wouldn't miss a beat with any delay. Moving is always added stress and every positive interaction can help the process! This was one to call out!