Easy transaction on requesting a… Easy transaction on requesting a storage unit on-line !! Great customer service at storage location . Communication on all issues explained in easy terms . Very friendly staff and a pleasure to deal with !! very glad to do business with !!

Received excellent service from… Received excellent service from beginning to end. Staff (Meechie) at the West Madison St. location was very knowledgeable about your products and rules. She made me feel like I mattered as a customer. Thanks for that!

US Self Storage offered an exceptional… US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!

Helpful and truly insightful on local… Helpful and truly insightful on local market prices. Understood what I was and am looking for. Did not tease me with different storage providers and locations that did not relay same information. Very accurate, reliable, trustworthy, easy to manage, and worth mine and yours time.

the requirement for insurance is… the requirement for insurance is completely UNDERSTATED on the front end, as is the start-up fee. It diminishes any TRUST LEVEL that might exist already. employees state that insurance is for my protection, and yet I am UNABLE TO DECLINE IT !!! Completely absurd. Finally, corporate policy states that I can provide ins. via my Home Policy, but provides no more specifics. More cloak and dagger BS which undermines the company's CREDIBILITY. Peter Puccia 602 697 2345