Lorna
GBFirstly Firstly, no one used the name USSelfStorage.com. Secondly, I learned on 4/22/2020, I had two separate employees from Extra Storage calling for two separate storage lockers. The advertised rates found online for one locker was $79 and free rental in the second month. Thirdly, advertised rates found online for a second locker was $100 for first month had increased to $215 on the day we were going to close the deal. Going to file review on yelp. If you don't have an ATM card i.e. VISA, Mastercharge etc, you cannot use checking info i.e. routing number, etc. and Extra Storage is unable to process your reservation.
Jason
GBBest ever First of all, I'm very impressed with this service. Unfortunately due to unforeseen circumstances, I was in a bind and had to find a storage unit quick. Thought it was going to be the most difficult thing ever. Fortunately, I found this site and when it said I could reserve without using a credit card, I was hooked. If I didn't like the unit or found something else, I wouldn't be penalized. The Storage place called almost immediately to see if I had any questions or needed anything. They also were considerate, and very professional. They made what was a stressful time of my life to being one less thing I had to worry about.
Bonnie
GBUS Self Storage offered an exceptional… US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!
Daniel Hatch
GBHelpful and truly insightful on local… Helpful and truly insightful on local market prices. Understood what I was and am looking for. Did not tease me with different storage providers and locations that did not relay same information. Very accurate, reliable, trustworthy, easy to manage, and worth mine and yours time.
Louis
GBWorst experience possible Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though the gate. the "secure" door into the building was broken and permanently open, the security cameras were open. I went to the unit and it was locked. I went down to the office and there was a sign on the door saying no one worked at the facility and if there was a problem to go in person to the Chamblee location which is about 7 miles away. I tried to get my money back and was refused. Said I had to get it at a manned facility. Went to 3 other Public Storage facilities, no one at any of them. I finally sent a letter to corporate office and threatened suit. Took several weeks to get my funds back. Run away. Do not even think of using them.