the requirement for insurance is… the requirement for insurance is completely UNDERSTATED on the front end, as is the start-up fee. It diminishes any TRUST LEVEL that might exist already. employees state that insurance is for my protection, and yet I am UNABLE TO DECLINE IT !!! Completely absurd. Finally, corporate policy states that I can provide ins. via my Home Policy, but provides no more specifics. More cloak and dagger BS which undermines the company's CREDIBILITY. Peter Puccia 602 697 2345

This review is related to the…Online Reservation This review is related to the reservation process as I haven't moved in yet. I reserved online and it was a very easy, seamless, process. The next day I got a call from a representative to answer any questions I may have had and provide additional information. He was very professional and friendly. Great experience so far!!

Easy transaction on requesting a… Easy transaction on requesting a storage unit on-line !! Great customer service at storage location . Communication on all issues explained in easy terms . Very friendly staff and a pleasure to deal with !! very glad to do business with !!

Best climate control storage ever! We are very happy with the efficiency and professionalism of the staff, specially their thoughtfulness (Like cutting the package of our new lock in case we did not have a scissor). The facility is immaculate and very easy to go in and out of. We are on the second floor and the moving is seamless. Three flat bed dollies are always present and the elevator is industrial size. We love it!

US Self Storage offered an exceptional… US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!