Peter Erl
GBI would definitely recommend this spot… I would definitely recommend this spot your GM JoAnne Hoff was more than polite and courteous to me and explained everthing in detail about lot sizes timely matter of your billing system.I highly recommend this facility in Secane
Natasha
GBGreat Service! My experience renting from your company was excellent. The service that was provided by Michael was superb! He was friendly, very well informed, and he helped me to get exactly what I needed in a very timely and efficient way.
Lorna
GBFirstly Firstly, no one used the name USSelfStorage.com. Secondly, I learned on 4/22/2020, I had two separate employees from Extra Storage calling for two separate storage lockers. The advertised rates found online for one locker was $79 and free rental in the second month. Thirdly, advertised rates found online for a second locker was $100 for first month had increased to $215 on the day we were going to close the deal. Going to file review on yelp. If you don't have an ATM card i.e. VISA, Mastercharge etc, you cannot use checking info i.e. routing number, etc. and Extra Storage is unable to process your reservation.
Brian
GBReceived excellent service from… Received excellent service from beginning to end. Staff (Meechie) at the West Madison St. location was very knowledgeable about your products and rules. She made me feel like I mattered as a customer. Thanks for that!
Louis
GBWorst experience possible Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though the gate. the "secure" door into the building was broken and permanently open, the security cameras were open. I went to the unit and it was locked. I went down to the office and there was a sign on the door saying no one worked at the facility and if there was a problem to go in person to the Chamblee location which is about 7 miles away. I tried to get my money back and was refused. Said I had to get it at a manned facility. Went to 3 other Public Storage facilities, no one at any of them. I finally sent a letter to corporate office and threatened suit. Took several weeks to get my funds back. Run away. Do not even think of using them.