Glenda Smith
GBI couldn’t have been more pleased with… I couldn’t have been more pleased with every phase of the process. AJ was delightful and very accommodating. The spaces are very clean and your prices are very reasonable. The only thing I can recommend is that access by way of stairs to the front of the buildings, rather than having to walk so far to get to the ramps, would be helpful.
Curt
GBThis review is related to the…Online Reservation This review is related to the reservation process as I haven't moved in yet. I reserved online and it was a very easy, seamless, process. The next day I got a call from a representative to answer any questions I may have had and provide additional information. He was very professional and friendly. Great experience so far!!
Mary
GBJose and Simon were awesome and made me… Jose and Simon were awesome and made me feel at ease today during a very stressful move. I wasn’t anticipating needed a storage space but I’m glad I chose this one because of the service I received. I even came towards the end of their shifts and they were more than willing to show me the ropes as this is my first storage rental ever. Would highly recommend so far!!
Lorna
GBFirstly Firstly, no one used the name USSelfStorage.com. Secondly, I learned on 4/22/2020, I had two separate employees from Extra Storage calling for two separate storage lockers. The advertised rates found online for one locker was $79 and free rental in the second month. Thirdly, advertised rates found online for a second locker was $100 for first month had increased to $215 on the day we were going to close the deal. Going to file review on yelp. If you don't have an ATM card i.e. VISA, Mastercharge etc, you cannot use checking info i.e. routing number, etc. and Extra Storage is unable to process your reservation.
Jewell
GBBait and Switch!!! I am extremely disappointed. I went online to Champion Storage webpage, selected a 5x8x8 climate control storage unit. I reserved this unit for 55.00 per month. When Champion Storage sent me an email regarding the unit, they switched the price to 69.00 per month. I have copies of the confirmed price per month. This is a poor way to start a business relationship. It will be extremely difficult to trust them going forward.