Worst experience possible Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though the gate. the "secure" door into the building was broken and permanently open, the security cameras were open. I went to the unit and it was locked. I went down to the office and there was a sign on the door saying no one worked at the facility and if there was a problem to go in person to the Chamblee location which is about 7 miles away. I tried to get my money back and was refused. Said I had to get it at a manned facility. Went to 3 other Public Storage facilities, no one at any of them. I finally sent a letter to corporate office and threatened suit. Took several weeks to get my funds back. Run away. Do not even think of using them.

Best climate control storage ever! We are very happy with the efficiency and professionalism of the staff, specially their thoughtfulness (Like cutting the package of our new lock in case we did not have a scissor). The facility is immaculate and very easy to go in and out of. We are on the second floor and the moving is seamless. Three flat bed dollies are always present and the elevator is industrial size. We love it!

Extremely easy and efficient Extremely easy and efficient. followed up with emails and texts notices within minutes of finalizing contract. May, the office mngr was truly on point and made the entire process a breeze.... thank you!! Facility is extremely clean and well taken care of.

Received excellent service from… Received excellent service from beginning to end. Staff (Meechie) at the West Madison St. location was very knowledgeable about your products and rules. She made me feel like I mattered as a customer. Thanks for that!

Bait and Switch!!! I am extremely disappointed. I went online to Champion Storage webpage, selected a 5x8x8 climate control storage unit. I reserved this unit for 55.00 per month. When Champion Storage sent me an email regarding the unit, they switched the price to 69.00 per month. I have copies of the confirmed price per month. This is a poor way to start a business relationship. It will be extremely difficult to trust them going forward.