Curt
GBThis review is related to the…Online Reservation This review is related to the reservation process as I haven't moved in yet. I reserved online and it was a very easy, seamless, process. The next day I got a call from a representative to answer any questions I may have had and provide additional information. He was very professional and friendly. Great experience so far!!
Patrick
GBEasy transaction on requesting a… Easy transaction on requesting a storage unit on-line !! Great customer service at storage location . Communication on all issues explained in easy terms . Very friendly staff and a pleasure to deal with !! very glad to do business with !!
Bonnie
GBUS Self Storage offered an exceptional… US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!
Lorna
GBFirstly Firstly, no one used the name USSelfStorage.com. Secondly, I learned on 4/22/2020, I had two separate employees from Extra Storage calling for two separate storage lockers. The advertised rates found online for one locker was $79 and free rental in the second month. Thirdly, advertised rates found online for a second locker was $100 for first month had increased to $215 on the day we were going to close the deal. Going to file review on yelp. If you don't have an ATM card i.e. VISA, Mastercharge etc, you cannot use checking info i.e. routing number, etc. and Extra Storage is unable to process your reservation.
Glenda Smith
GBI couldn’t have been more pleased with… I couldn’t have been more pleased with every phase of the process. AJ was delightful and very accommodating. The spaces are very clean and your prices are very reasonable. The only thing I can recommend is that access by way of stairs to the front of the buildings, rather than having to walk so far to get to the ramps, would be helpful.