Peter P.
CAthe requirement for insurance is… the requirement for insurance is completely UNDERSTATED on the front end, as is the start-up fee. It diminishes any TRUST LEVEL that might exist already. employees state that insurance is for my protection, and yet I am UNABLE TO DECLINE IT !!! Completely absurd. Finally, corporate policy states that I can provide ins. via my Home Policy, but provides no more specifics. More cloak and dagger BS which undermines the company's CREDIBILITY. Peter Puccia 602 697 2345
Natasha
GBGreat Service! My experience renting from your company was excellent. The service that was provided by Michael was superb! He was friendly, very well informed, and he helped me to get exactly what I needed in a very timely and efficient way.
Louis
GBWorst experience possible Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though the gate. the "secure" door into the building was broken and permanently open, the security cameras were open. I went to the unit and it was locked. I went down to the office and there was a sign on the door saying no one worked at the facility and if there was a problem to go in person to the Chamblee location which is about 7 miles away. I tried to get my money back and was refused. Said I had to get it at a manned facility. Went to 3 other Public Storage facilities, no one at any of them. I finally sent a letter to corporate office and threatened suit. Took several weeks to get my funds back. Run away. Do not even think of using them.
Cecilia
GBIt doesnt get much better then this...low prices, drive-up accessible, and reasonable gate hours I made the reservation on line staff gave me a follow up call to discuss my needs and to welcome me when I showed up the next day for my reservation The manager Walked by, stop and personally introduced himself which was nice Over-all this is a big property with lots of units and reasonable gate hours. Most units are drive-up accessible which is harder to find nowadays. Prices are close to the lowest you will find for the given area. Staff was exceptionally helpful as well as personable which is always a plus I would recommend this property to friends and family in need of extra storage space.
Jason
GBBest ever First of all, I'm very impressed with this service. Unfortunately due to unforeseen circumstances, I was in a bind and had to find a storage unit quick. Thought it was going to be the most difficult thing ever. Fortunately, I found this site and when it said I could reserve without using a credit card, I was hooked. If I didn't like the unit or found something else, I wouldn't be penalized. The Storage place called almost immediately to see if I had any questions or needed anything. They also were considerate, and very professional. They made what was a stressful time of my life to being one less thing I had to worry about.