Worst experience possible Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though the gate. the "secure" door into the building was broken and permanently open, the security cameras were open. I went to the unit and it was locked. I went down to the office and there was a sign on the door saying no one worked at the facility and if there was a problem to go in person to the Chamblee location which is about 7 miles away. I tried to get my money back and was refused. Said I had to get it at a manned facility. Went to 3 other Public Storage facilities, no one at any of them. I finally sent a letter to corporate office and threatened suit. Took several weeks to get my funds back. Run away. Do not even think of using them.

I would highly recommend this place… I would highly recommend this place John overton was very polite and very helpful he made sure we understood how everything worked before leaving .The premises are clean and great prices..

Best ever First of all, I'm very impressed with this service. Unfortunately due to unforeseen circumstances, I was in a bind and had to find a storage unit quick. Thought it was going to be the most difficult thing ever. Fortunately, I found this site and when it said I could reserve without using a credit card, I was hooked. If I didn't like the unit or found something else, I wouldn't be penalized. The Storage place called almost immediately to see if I had any questions or needed anything. They also were considerate, and very professional. They made what was a stressful time of my life to being one less thing I had to worry about.

Easy transaction on requesting a… Easy transaction on requesting a storage unit on-line !! Great customer service at storage location . Communication on all issues explained in easy terms . Very friendly staff and a pleasure to deal with !! very glad to do business with !!

Couldn’t be more simpler Reserving online was very simple followed by a quick call from Lisa to schedule in person showing and setting up. Lisa did excellent job telling me all about how everything works and showing me around. I was left to confidently make decision in renting storage space. I left the place feeling great about using them for storage needs and feel safe having my stuff there. I strongly recommend Extra Space