Jason
GBBest ever First of all, I'm very impressed with this service. Unfortunately due to unforeseen circumstances, I was in a bind and had to find a storage unit quick. Thought it was going to be the most difficult thing ever. Fortunately, I found this site and when it said I could reserve without using a credit card, I was hooked. If I didn't like the unit or found something else, I wouldn't be penalized. The Storage place called almost immediately to see if I had any questions or needed anything. They also were considerate, and very professional. They made what was a stressful time of my life to being one less thing I had to worry about.
Mary
GBJose and Simon were awesome and made me… Jose and Simon were awesome and made me feel at ease today during a very stressful move. I wasn’t anticipating needed a storage space but I’m glad I chose this one because of the service I received. I even came towards the end of their shifts and they were more than willing to show me the ropes as this is my first storage rental ever. Would highly recommend so far!!
Louis
GBWorst experience possible Worst experience possible. Paid for a unit in Atlanta (Roswell Road at I-285) online. I went to the facility the gate code provided by text did not work. Fortunately another customer let me though the gate. the "secure" door into the building was broken and permanently open, the security cameras were open. I went to the unit and it was locked. I went down to the office and there was a sign on the door saying no one worked at the facility and if there was a problem to go in person to the Chamblee location which is about 7 miles away. I tried to get my money back and was refused. Said I had to get it at a manned facility. Went to 3 other Public Storage facilities, no one at any of them. I finally sent a letter to corporate office and threatened suit. Took several weeks to get my funds back. Run away. Do not even think of using them.
Bonnie
GBUS Self Storage offered an exceptional… US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!
Brian
GBReceived excellent service from… Received excellent service from beginning to end. Staff (Meechie) at the West Madison St. location was very knowledgeable about your products and rules. She made me feel like I mattered as a customer. Thanks for that!