Customer
JPHorrible Their customer service via email and chat, they’re saying that “once the package is delivered to our WH it will take 24 hours for it to be ready for shipping.” But it is lie. My package arrived to their Delaware WH on Apr. 25 (Thu) 1:46pm, and indicated “Expected ready date on Apr. 26 (Fri) 6:00pm.” However, my package is still pending without any notice and now Apr. 28. Moreover, they are saying as below. [As of now, we can update packages under your account in below given speeds after delivery: Delaware (US) Warehouse: Same Day] I also asked them about this situation but nobody answered. What’s going on with my package? What if I would know your work is so much slow like this, I did choose another transfer company. In addition, I read other reviews and many customers mentioned that Ship7 stole customer’s items from package, therefore I am very concerned regarding they are stealing from my item as well not just slowly. It has been waiting for ready to ship 4 days and they don’t do what they promised. They said “ We have informed our WH team to scan the package and make it ready for shipping by today” after keeping me waiting for 3 more days since they gave me an original deadline. But it is not. I would never use this company what if I knew they don’t have any responsibility for their business.
Faith Ozabor
GBThe downfall of this service It's been great so far. However, I was surprised to see that the 60 days of free storage was drastically reduced to 7. There's no way to make shipment cost-effective this way for the customers. Moreover, they take on average 2 days minimum to scan (even in the NJ warehouse show your parcel on your account, taking days from you. This was not an issue when you had 2 months of free storage but now? It's not worth it. It's frustrating because I did a couple of preorders with this warehouse, I'll check if it's possible to change the address because this is not useful anymore.
Charles Krige
ZAI have been with ship7 almost 2 years… I have been with ship7 almost 2 years now. they are allways very helpfull. they are quick in shipping my items which i buy in the US. in the past i could not order anything like a laptop without running into trouble with people not being able to ship overseas. now with ship7 i have a US adress with which i can easily ship my items to that US adress and ship it over to my country. They are the most reliable and trustworthy. it has been a pleasure with them.
Vincent Tlhapi
ZAGone Bad for zzzShip7 Everything going bad for Ship7, Short storage time, no more packaging, bad turnaround time, short storage time, bad processing time,Volumetric shipping etc.
Locons
ESI am not going to dare try another one men, they have DDP shipping, you can't beat that for international buyers that find normal shipping a pain in the soul each time you have to free a packet from customs, such a time and money lose. Is the first time i tried Ship7 and i think i will not try anything else from now on. I am happy i did this selection. I think its the single one that offers DDP + No taxes location options, correct support service, you get 3 pictures showing you the external packet, internal items, and wieght and size image. Could the shipping be cheaper? probably, but i guess they inflate a bit the prices to have some profit margin for the service. Can't complain. This is an honest review,