Faith Ozabor
GBThe downfall of this service It's been great so far. However, I was surprised to see that the 60 days of free storage was drastically reduced to 7. There's no way to make shipment cost-effective this way for the customers. Moreover, they take on average 2 days minimum to scan (even in the NJ warehouse show your parcel on your account, taking days from you. This was not an issue when you had 2 months of free storage but now? It's not worth it. It's frustrating because I did a couple of preorders with this warehouse, I'll check if it's possible to change the address because this is not useful anymore.
Customer
JPHorrible Their customer service via email and chat, they’re saying that “once the package is delivered to our WH it will take 24 hours for it to be ready for shipping.” But it is lie. My package arrived to their Delaware WH on Apr. 25 (Thu) 1:46pm, and indicated “Expected ready date on Apr. 26 (Fri) 6:00pm.” However, my package is still pending without any notice and now Apr. 28. Moreover, they are saying as below. [As of now, we can update packages under your account in below given speeds after delivery: Delaware (US) Warehouse: Same Day] I also asked them about this situation but nobody answered. What’s going on with my package? What if I would know your work is so much slow like this, I did choose another transfer company. In addition, I read other reviews and many customers mentioned that Ship7 stole customer’s items from package, therefore I am very concerned regarding they are stealing from my item as well not just slowly. It has been waiting for ready to ship 4 days and they don’t do what they promised. They said “ We have informed our WH team to scan the package and make it ready for shipping by today” after keeping me waiting for 3 more days since they gave me an original deadline. But it is not. I would never use this company what if I knew they don’t have any responsibility for their business.
Mokgatle
ZAFast package processing Love how fast you process incoming packages. 9/10 times it's on the same day the package arrives.👌🏾 The shipping is more affordable and doesn't fluctuate as much as your competitors. That's why I changed to ship7. I've used two other shipping companies before and their pricing is significantly more.
Lars S
NOMy experience I wanted to make this due to the other reviews on here. I just received my first parcel using Ship7, and contrary to the others on here I didn't have any bad experiences really. Mostly everyone is talking about the change they made only providing 7 days of free storage. While this can be a problem for some, me only shipping out a single package from the US they did fully proclaim all the exclaims they made (faster shipping). After receiving my parcel they registered it under my mailbox near instantly and worked on shipping it to me. The only issue I had was that I initially had it sent to their Delaware address which according to them was full, so they had to transfer it to their other New Jersey location. Maybe a heads up before placing the order instead of wasting time on this, but it wasn't a big issue for me as it arrived at the other location swiftly without any hiccups. So if you're distressed looking for a freight forwarder like I was a month ago and you're sceptical about these reviews, as a regular shopper I wouldn't refrain from choosing Ship7.
Vincent Tlhapi
ZAGone Bad for zzzShip7 Everything going bad for Ship7, Short storage time, no more packaging, bad turnaround time, short storage time, bad processing time,Volumetric shipping etc.