Lars S
NOMy experience I wanted to make this due to the other reviews on here. I just received my first parcel using Ship7, and contrary to the others on here I didn't have any bad experiences really. Mostly everyone is talking about the change they made only providing 7 days of free storage. While this can be a problem for some, me only shipping out a single package from the US they did fully proclaim all the exclaims they made (faster shipping). After receiving my parcel they registered it under my mailbox near instantly and worked on shipping it to me. The only issue I had was that I initially had it sent to their Delaware address which according to them was full, so they had to transfer it to their other New Jersey location. Maybe a heads up before placing the order instead of wasting time on this, but it wasn't a big issue for me as it arrived at the other location swiftly without any hiccups. So if you're distressed looking for a freight forwarder like I was a month ago and you're sceptical about these reviews, as a regular shopper I wouldn't refrain from choosing Ship7.
Customer
SEExcellent Excellent, been using Ship7 service for a while now. Easy shipping from US to Sweden.
issam ghanime
LBShip7 has been a great discovery for… Ship7 has been a great discovery for me. Your team is trying hard but probably you need to be proactive in growing your workforce to cope with growing demand. My only take is few delays and minor confusion in handling received packages from mail room to inbox. Otherwise your service is top. Thank you for being there for us Issam
TN
GBBest for shipping small multiple packages w/plastic toys goods in it. I used this service for a year to ship out multiple small packages with custom plastic toys. Although I had issues with the service, such as delays and picture requests but every package arrived safe and sound in the end. Since the free storage changed to 7 days of free storage, I ended up switching to an alternative mail forwarder with longer storage for saving shipping cost. Will I be back using Ship7 again? If they can offer more than 30 days of free storage, then I may consider it.
Customer
JPHorrible Their customer service via email and chat, they’re saying that “once the package is delivered to our WH it will take 24 hours for it to be ready for shipping.” But it is lie. My package arrived to their Delaware WH on Apr. 25 (Thu) 1:46pm, and indicated “Expected ready date on Apr. 26 (Fri) 6:00pm.” However, my package is still pending without any notice and now Apr. 28. Moreover, they are saying as below. [As of now, we can update packages under your account in below given speeds after delivery: Delaware (US) Warehouse: Same Day] I also asked them about this situation but nobody answered. What’s going on with my package? What if I would know your work is so much slow like this, I did choose another transfer company. In addition, I read other reviews and many customers mentioned that Ship7 stole customer’s items from package, therefore I am very concerned regarding they are stealing from my item as well not just slowly. It has been waiting for ready to ship 4 days and they don’t do what they promised. They said “ We have informed our WH team to scan the package and make it ready for shipping by today” after keeping me waiting for 3 more days since they gave me an original deadline. But it is not. I would never use this company what if I knew they don’t have any responsibility for their business.