Steffen Butzer
DEUSA -> Germany: Works but slow. USA -> Germany. All went well, but took long: Ordered at Vendor at 2024-01-26, got delivered to delaware warehouse at 2024-01-29, was actually shipped 2024-02-07 and then arrived 2024-02-09 with all carriers approx. 3 days each but ship7 taking its time inbetween. Even when asking support this time wasnt clearly communicated and it took longer than estimates given.
Stephen Adams
GBA great shipping place!! Found a great shipping place that has fees very comparable, and most of the time has been better, to the other guys. They ship both international and domestic, which is great for my business. It has worked so easily for me. Great website, great experience, and great customer service!! Thank you for helping me with my orders!! So very happy I found them, I think you will be too.
Customer
JPHorrible Their customer service via email and chat, they’re saying that “once the package is delivered to our WH it will take 24 hours for it to be ready for shipping.” But it is lie. My package arrived to their Delaware WH on Apr. 25 (Thu) 1:46pm, and indicated “Expected ready date on Apr. 26 (Fri) 6:00pm.” However, my package is still pending without any notice and now Apr. 28. Moreover, they are saying as below. [As of now, we can update packages under your account in below given speeds after delivery: Delaware (US) Warehouse: Same Day] I also asked them about this situation but nobody answered. What’s going on with my package? What if I would know your work is so much slow like this, I did choose another transfer company. In addition, I read other reviews and many customers mentioned that Ship7 stole customer’s items from package, therefore I am very concerned regarding they are stealing from my item as well not just slowly. It has been waiting for ready to ship 4 days and they don’t do what they promised. They said “ We have informed our WH team to scan the package and make it ready for shipping by today” after keeping me waiting for 3 more days since they gave me an original deadline. But it is not. I would never use this company what if I knew they don’t have any responsibility for their business.
TN
GBBest for shipping small multiple packages w/plastic toys goods in it. I used this service for a year to ship out multiple small packages with custom plastic toys. Although I had issues with the service, such as delays and picture requests but every package arrived safe and sound in the end. Since the free storage changed to 7 days of free storage, I ended up switching to an alternative mail forwarder with longer storage for saving shipping cost. Will I be back using Ship7 again? If they can offer more than 30 days of free storage, then I may consider it.
TAREK SMAIL
DZThe best company in the world 🌍 The best company in the world 🌍, the agent support called (Chris) helped me all the time and solved all my problems, a big respect for him, ship7 was a great experience amazing company that everyone should try it.