The downfall of this service It's been great so far. However, I was surprised to see that the 60 days of free storage was drastically reduced to 7. There's no way to make shipment cost-effective this way for the customers. Moreover, they take on average 2 days minimum to scan (even in the NJ warehouse show your parcel on your account, taking days from you. This was not an issue when you had 2 months of free storage but now? It's not worth it. It's frustrating because I did a couple of preorders with this warehouse, I'll check if it's possible to change the address because this is not useful anymore.

excellent Company with excellent prices & options Great company to deal with. Patient and happy to help me with every request ,Easy to use their service and navigate through their website simple dashboard yet with most options , Great costumer service availability ,Very fast consolidating & shipping, unmatched fees. been dealing with them for over 3 years never been upset with ship7 100% recommend

USA -> Germany: Works but slow. USA -> Germany. All went well, but took long: Ordered at Vendor at 2024-01-26, got delivered to delaware warehouse at 2024-01-29, was actually shipped 2024-02-07 and then arrived 2024-02-09 with all carriers approx. 3 days each but ship7 taking its time inbetween. Even when asking support this time wasnt clearly communicated and it took longer than estimates given.

I have contacted one of the agents… I have contacted one of the agents support called ( Alwin)He Helped me a lot and he was really understanding and well listening, He solved my issue , In addition, He was was nice and not like others i have contacted over the chat room before !, I hope all of the support team over chat room be such as him!

Best for shipping small multiple packages w/plastic toys goods in it. I used this service for a year to ship out multiple small packages with custom plastic toys. Although I had issues with the service, such as delays and picture requests but every package arrived safe and sound in the end. Since the free storage changed to 7 days of free storage, I ended up switching to an alternative mail forwarder with longer storage for saving shipping cost. Will I be back using Ship7 again? If they can offer more than 30 days of free storage, then I may consider it.