The downfall of this service It's been great so far. However, I was surprised to see that the 60 days of free storage was drastically reduced to 7. There's no way to make shipment cost-effective this way for the customers. Moreover, they take on average 2 days minimum to scan (even in the NJ warehouse show your parcel on your account, taking days from you. This was not an issue when you had 2 months of free storage but now? It's not worth it. It's frustrating because I did a couple of preorders with this warehouse, I'll check if it's possible to change the address because this is not useful anymore.

Once a god service but now totally worthless Once a good service but now totally worthless, since repack service is not offered anymore and free storage time was reduced from 60 to only 7 days.

Best for shipping small multiple packages w/plastic toys goods in it. I used this service for a year to ship out multiple small packages with custom plastic toys. Although I had issues with the service, such as delays and picture requests but every package arrived safe and sound in the end. Since the free storage changed to 7 days of free storage, I ended up switching to an alternative mail forwarder with longer storage for saving shipping cost. Will I be back using Ship7 again? If they can offer more than 30 days of free storage, then I may consider it.

Ship7 has been a great discovery for… Ship7 has been a great discovery for me. Your team is trying hard but probably you need to be proactive in growing your workforce to cope with growing demand. My only take is few delays and minor confusion in handling received packages from mail room to inbox. Otherwise your service is top. Thank you for being there for us Issam

My experience I wanted to make this due to the other reviews on here. I just received my first parcel using Ship7, and contrary to the others on here I didn't have any bad experiences really. Mostly everyone is talking about the change they made only providing 7 days of free storage. While this can be a problem for some, me only shipping out a single package from the US they did fully proclaim all the exclaims they made (faster shipping). After receiving my parcel they registered it under my mailbox near instantly and worked on shipping it to me. The only issue I had was that I initially had it sent to their Delaware address which according to them was full, so they had to transfer it to their other New Jersey location. Maybe a heads up before placing the order instead of wasting time on this, but it wasn't a big issue for me as it arrived at the other location swiftly without any hiccups. So if you're distressed looking for a freight forwarder like I was a month ago and you're sceptical about these reviews, as a regular shopper I wouldn't refrain from choosing Ship7.