I'd give it a zero if I could. I'd give it a zero if I could. The service is so bad. I first started using it 2 years ago and it worked at first but now they lose your packages all the time, don't refund or make it right. They also are clueless on how anything works and can't match up a simple Amazon receipt with the packages that arrive at their warehouse. Customer service is also useless. Nice but absolutely of no help. It seems like no one knows or does their job at all. They currently have had 2 of my packages there for 2 weeks. Last time I bought these expensive earrings and they got stolen on the way to my house in Mexico. They "did an investigation" and said it wasn't their fault and i was out of luck. They also steal my credits in my account or will make you pay twice for shipping two products even though they are going to the same house. Put them in the same boxes, its so simple a 5 year old could figure out what you can't. Disgusting & terrible company. DO NOT USE.

Easy to use software and good customer… Easy to use software and good customer service.

Paid for papers to be delivered within2… Paid for papers to be delivered within2 days….we are going for 3 days and still waiting. Very disappointing!. For sure I would not recommend to send important papers thru this company

Terrible customer service & False overweight charge. Terrible customer service, the ticket system asks for images and proof and the dialogue to upload it doesn’t work and they close tickets. Fake overweight charges and in communication to carrier directly let us know that they haven’t filed any charge. Envia applied 30kg of over weight charge on 0.2kg package.

Should be less than one star Had to rate it one star because I couldn't give a negative number. Just plain theft. Thinking my business was going to require more shipping and invested only $100 into this. Then discovered it wouldn't work the way I needed it to. Spent months just trying to find out how to get a refund of my $100. Eventually it was never returned, my account was closed and I'm out $100.