Very good experience!! This company was very helpful. Instead of pressuring me to make a decision quickly the agent actually helped me figure out what I really needed. I ended up getting a bigger unit, closer to my home for less money than what another high pressure company tried to shoe horn me into. Agent was patient while I decided and answered all my questions fully. A very nice experience. Thank You!!

Misinformation and safety issues When the moving semi truck arrived the driver had difficulty negotiating the uphill driveway because the contractor had not removed the snow and ice. In addition the alleyway was blocked with parked service vehicles which prevented the driver accessing the rental unit. This cost me an additional $350 in fees to the driver because my household items had to be carried much further increasing the time to unload the truck. Finally, my partner mistakenly tried to unlock the unit next to ours and found that the key she had not only unlocked the unit next to ours but ours unit as well. Both lock sets were provided by the storage unit office. I am quite disappointed in the service provided and will be taking this up with the manager at the Parklawn facility in Rockville, MD

Amazingly efficient I had spent an hour calling other facilities. We had unique needs to store evidence in a wrongful death litigation. 1 call, 15 minutes, it was resolved by the rep for Storage.com and we had a confirmed, affordable, conveniently located storage unit. Very happy about the good use of time and clear communication.

Convenient and quick process See title of my review

A bright light at a dark time! How lovely to be surprised with professional, efficient and caring service. Jeff was a voice warmly familiar and welcoming. Yours was the first company I contacted, and there was no need to look elsewhere or further to compare. In a word, Outstanding! I could not be more pleased. Exactly what I needed & wanted delivered beautifully at a stressful time in my life. "Thank you"!