Convenient and quick process See title of my review

Excellent Service from Start to Finish... A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was in/out of the place with all the proper documentation, insurance, etc. in a very short amount of time allowing me to get on my flight to France the next day with a sense of ease as it was a quick stop in ATL.

I was shocked with such a convenient experience! I called a local storage chain looking for a unit with criteria and price range in mind. Though there were none available in the area I was looking, the agent referred me to storage.com with a phone number and the gentleman there helped me into a unit that fit my price range and criteria in a different location. Friendly and extremely convenient! Thankful for these guys!!

Where is my email confirmation? I called to reserve a unit. The email confirmation never arrived, although this survey did! I called back to ask for the confirmation email and I was told that there was no way to re-send it. The confirmation is NOT in my junk mail box. Very poor service!

Not sure where they get their reviews… Not sure where they get their reviews for the storage facilities. I'm in one right now that has recent rave reviews and the place is an absolute dump. People living in the storage units, trash everywhere, boats stolen. Look at google for accurate reviews.