Very pleasant, helpful representative -- 5 stars depends on facility! Steve was very pleasant and helpful from the outset. I would have given him a 5 but the last star depends on the units and service on site and whether they provide a consistent experience. If they are like Steve, I am not worried.

A bright light at a dark time! How lovely to be surprised with professional, efficient and caring service. Jeff was a voice warmly familiar and welcoming. Yours was the first company I contacted, and there was no need to look elsewhere or further to compare. In a word, Outstanding! I could not be more pleased. Exactly what I needed & wanted delivered beautifully at a stressful time in my life. "Thank you"!

Amazingly efficient I had spent an hour calling other facilities. We had unique needs to store evidence in a wrongful death litigation. 1 call, 15 minutes, it was resolved by the rep for Storage.com and we had a confirmed, affordable, conveniently located storage unit. Very happy about the good use of time and clear communication.

Excellent Service from Start to Finish... A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was in/out of the place with all the proper documentation, insurance, etc. in a very short amount of time allowing me to get on my flight to France the next day with a sense of ease as it was a quick stop in ATL.

Thank You I am moving to Atlanta in November 2015 so I will be close to where I am going to be a resident .