Amazingly efficient I had spent an hour calling other facilities. We had unique needs to store evidence in a wrongful death litigation. 1 call, 15 minutes, it was resolved by the rep for Storage.com and we had a confirmed, affordable, conveniently located storage unit. Very happy about the good use of time and clear communication.

Rating Your Representative... I made reservations today at 3pm with an agent named ABBY....SHE IS OUTSTANDING, to say the least! I am in an unfamiliar state, handling the death of a beloved elder in my family. Abby was courteous, understanding, cheerful, knowledgeable, extremely helpful, she went above and beyond to assist me and I TRULY APPRECIATE ALL OF HER EFFORTS...You should be very proud to have her on your team...lol...SHE IS A WINNER!!!! and THANK YOU Thank You thank you ABBY.

Where is my email confirmation? I called to reserve a unit. The email confirmation never arrived, although this survey did! I called back to ask for the confirmation email and I was told that there was no way to re-send it. The confirmation is NOT in my junk mail box. Very poor service!

Thank You I am moving to Atlanta in November 2015 so I will be close to where I am going to be a resident .

Not sure where they get their reviews… Not sure where they get their reviews for the storage facilities. I'm in one right now that has recent rave reviews and the place is an absolute dump. People living in the storage units, trash everywhere, boats stolen. Look at google for accurate reviews.