Not sure where they get their reviews… Not sure where they get their reviews for the storage facilities. I'm in one right now that has recent rave reviews and the place is an absolute dump. People living in the storage units, trash everywhere, boats stolen. Look at google for accurate reviews.

Rating Your Representative... I made reservations today at 3pm with an agent named ABBY....SHE IS OUTSTANDING, to say the least! I am in an unfamiliar state, handling the death of a beloved elder in my family. Abby was courteous, understanding, cheerful, knowledgeable, extremely helpful, she went above and beyond to assist me and I TRULY APPRECIATE ALL OF HER EFFORTS...You should be very proud to have her on your team...lol...SHE IS A WINNER!!!! and THANK YOU Thank You thank you ABBY.

truck parking for perfect pallet Joe was very helpful with the information I had requested..

Great service not pushy Called and was upset and the person made me feel at ease found what I wanted and he wasn't pushy really patient

Sold me a space that wasn't available Due to a delay in our new house closing in the new city to be removed to three hours away, I called storage.com to get a storage space for a full house worth of stuff. They found me what I thought was the only 10 x 30 space available in the city of Vancouver Washington. I was a static and very thankful to get it. 10 minutes later the manager of the storage facility called me and said that he had no idea what storage.com was telling me, because that space is not available and they have not had a 10 x 30' space available for months and months. I was left scrambling to find any adequate space for my moving van to move things into the next morning. I would NOT recommend Storage.com.