Sold me a space that wasn't available Due to a delay in our new house closing in the new city to be removed to three hours away, I called storage.com to get a storage space for a full house worth of stuff. They found me what I thought was the only 10 x 30 space available in the city of Vancouver Washington. I was a static and very thankful to get it. 10 minutes later the manager of the storage facility called me and said that he had no idea what storage.com was telling me, because that space is not available and they have not had a 10 x 30' space available for months and months. I was left scrambling to find any adequate space for my moving van to move things into the next morning. I would NOT recommend Storage.com.

Great service not pushy Called and was upset and the person made me feel at ease found what I wanted and he wasn't pushy really patient

I was looking for a storage place to… I was looking for a storage place to store some eCommerce stuff when I came across Peerstorage and I can honestly say they've done a fantastic job finding me a perfect storage place. It's located at an ideal location and quite near to where I live. The service itself is top notch and the communication from the team has been great. When I reached there with some stuff, the team was ready to get me started through the move-in process. I was in the place with all the proper documentation, insurance, etc. They really do go above and beyond to make sure I was satisfied, which is awesome!

Where is my email confirmation? I called to reserve a unit. The email confirmation never arrived, although this survey did! I called back to ask for the confirmation email and I was told that there was no way to re-send it. The confirmation is NOT in my junk mail box. Very poor service!

Very pleasant, helpful representative -- 5 stars depends on facility! Steve was very pleasant and helpful from the outset. I would have given him a 5 but the last star depends on the units and service on site and whether they provide a consistent experience. If they are like Steve, I am not worried.