Great The representative I spoke with was very helpful and great at explaining everything to me.

Misinformation and safety issues When the moving semi truck arrived the driver had difficulty negotiating the uphill driveway because the contractor had not removed the snow and ice. In addition the alleyway was blocked with parked service vehicles which prevented the driver accessing the rental unit. This cost me an additional $350 in fees to the driver because my household items had to be carried much further increasing the time to unload the truck. Finally, my partner mistakenly tried to unlock the unit next to ours and found that the key she had not only unlocked the unit next to ours but ours unit as well. Both lock sets were provided by the storage unit office. I am quite disappointed in the service provided and will be taking this up with the manager at the Parklawn facility in Rockville, MD

Thank You I am moving to Atlanta in November 2015 so I will be close to where I am going to be a resident .

Convenient and quick process See title of my review

quick Spoke with Joe, told him what my needs were and in less than five minutes Joe had my order processed! Quick, fast and efficient! Appreciated!