Very good experience!! This company was very helpful. Instead of pressuring me to make a decision quickly the agent actually helped me figure out what I really needed. I ended up getting a bigger unit, closer to my home for less money than what another high pressure company tried to shoe horn me into. Agent was patient while I decided and answered all my questions fully. A very nice experience. Thank You!!

truck parking for perfect pallet Joe was very helpful with the information I had requested..

Convenient and quick process See title of my review

Not sure where they get their reviews… Not sure where they get their reviews for the storage facilities. I'm in one right now that has recent rave reviews and the place is an absolute dump. People living in the storage units, trash everywhere, boats stolen. Look at google for accurate reviews.

Misinformation and safety issues When the moving semi truck arrived the driver had difficulty negotiating the uphill driveway because the contractor had not removed the snow and ice. In addition the alleyway was blocked with parked service vehicles which prevented the driver accessing the rental unit. This cost me an additional $350 in fees to the driver because my household items had to be carried much further increasing the time to unload the truck. Finally, my partner mistakenly tried to unlock the unit next to ours and found that the key she had not only unlocked the unit next to ours but ours unit as well. Both lock sets were provided by the storage unit office. I am quite disappointed in the service provided and will be taking this up with the manager at the Parklawn facility in Rockville, MD