Amazingly efficient I had spent an hour calling other facilities. We had unique needs to store evidence in a wrongful death litigation. 1 call, 15 minutes, it was resolved by the rep for Storage.com and we had a confirmed, affordable, conveniently located storage unit. Very happy about the good use of time and clear communication.

Convenient and quick process See title of my review

Excellent Service from Start to Finish... A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was in/out of the place with all the proper documentation, insurance, etc. in a very short amount of time allowing me to get on my flight to France the next day with a sense of ease as it was a quick stop in ATL.

Where is my email confirmation? I called to reserve a unit. The email confirmation never arrived, although this survey did! I called back to ask for the confirmation email and I was told that there was no way to re-send it. The confirmation is NOT in my junk mail box. Very poor service!

Rating Your Representative... I made reservations today at 3pm with an agent named ABBY....SHE IS OUTSTANDING, to say the least! I am in an unfamiliar state, handling the death of a beloved elder in my family. Abby was courteous, understanding, cheerful, knowledgeable, extremely helpful, she went above and beyond to assist me and I TRULY APPRECIATE ALL OF HER EFFORTS...You should be very proud to have her on your team...lol...SHE IS A WINNER!!!! and THANK YOU Thank You thank you ABBY.