Decent Custom Packaging Company This company has prompt shipping times and good communication they send boxes out within 2 weeks. I used them for a triangle mailer order and like them very much they can use their graphics team to apply artwork to images promptly if you have no PDF editor and only artwork and they will send a proof to review. Prices are a little high however and their website could have an option to upload artwork and then send a PDF for editing which would make ordering more mobile friendly. Overall not bad however.

Great US company! When our custom box manufacturer switched its operations overseas, we had a slew of problems…late deliveries, bad printing, bad communication, damaged items due to poor packaging….I could go on and on. I decided to give Box Genie a try. They are all US based. Their service reps are awesome and very responsive. When we need expedite service they are on it. Printing has been great, turnaround times are good and they communicate if they are experiencing delays. I am very happy with the overall experience and their prices are comparable (and lower during sales) to the competition.

Knowledgeable customer service I called in with questions about my art and a real person answered. Lynn was patient and helped me with my design questions and made sure I received my first time order discount before placing my order. Excited to receive my boxes!

They ghosted us! Had a weird experience with them. They quoted us a custom box and then we sent them a sample of our product and our current box (at our own expense) to make sure that they could match our current specs and the quality of our current box. After sending them everything, I followed up with them at least 3 times and never received a response to any of my emails. They just ghosted us!