Decent Custom Packaging Company This company has prompt shipping times and good communication they send boxes out within 2 weeks. I used them for a triangle mailer order and like them very much they can use their graphics team to apply artwork to images promptly if you have no PDF editor and only artwork and they will send a proof to review. Prices are a little high however and their website could have an option to upload artwork and then send a PDF for editing which would make ordering more mobile friendly. Overall not bad however.

Excellent Sample Kit Experience My sample kit was delivered quickly and without issue. The materials inside show the true quality and wide range of options Box Genie offers. My favorite part was that they included samples of all their paper types in several designs so I could see exactly how different ink colors are absorbed on each one. Overall great experience!

Great US company! When our custom box manufacturer switched its operations overseas, we had a slew of problems…late deliveries, bad printing, bad communication, damaged items due to poor packaging….I could go on and on. I decided to give Box Genie a try. They are all US based. Their service reps are awesome and very responsive. When we need expedite service they are on it. Printing has been great, turnaround times are good and they communicate if they are experiencing delays. I am very happy with the overall experience and their prices are comparable (and lower during sales) to the competition.

I have been calling them and emailing… I have been calling them and emailing them in regards to my boxes and I have not received a call or email back. They advised me that my boxes which were small and only 100 boxes which is their minimum will ship within 10 days of ordering and they still have not shipped. The customer service and the customer service department is lacking and disconnected from the customer. This has been a very disappointing experience with them.