We had two storage units at American… We had two storage units at American Storage and most of our things were ruined by overwhelming rodent droppings, urine, and chewing. And if that wasn't bad enough, there was a hole in one unit, water came in an ruined a mattress and box springs that we had used for only a few months! We had no food nor anything else that would attract rodents. This is absolutely unacceptable! I wouldn't store even my garbage can in this filthy place! They deserve negative stars.

This is a reliable company to do business with. My belongings are secure and I don't worry about things being damaged or stolen. They are protected from the elements and from animals. I've paid my rent on time, so there has been no problem with the business aspect.

Why do the rates keep climbing? I've rented a storage unit for a year. Rates have gone up 2x in that period. Not good. Not happy.But you have captured me. My storage unit is filled and I spend most of my year far away from Pittsboro, NC, with no immediate plan to empty the unit. I also think you need to update your communication and online payment options. I received a letter in the mail that rates were increasing. An email is preferable because of my travel schedule. I am not there to open mail. Electronic payment options are antiquated. Thank you for listening.

The best Best units The best units, very clean, good people to rent from, security is great. I've been with them 20 yrs...

Constantly raising rates Been renting for 3 years for covered boat storage and rates have increased EVERY year to the point where it's now 28.4% higher than when we started. Now we're looking elsewhere. There have been NO improvements to facilities and there has been no justification given for the increases. The value just isn't here as there are other facilities where you can count on consistency in pricing.