Convient access with reasonable price The storage site was easy to access, though slightly confusing to find the correct number. The employees are very helpful and I was able to set up my unit online and finish via a phone call. They provided me with a lock and a clean storage unit without any hassle. I like the ability to access my stuff at anytime during the day. So far I am very happy with my decision to store my stuff with American Storage.

Very pleased I would highly recommend American Self-storage for your self storage needs. They are very responsive and always professional and pleasant and the storage facility is extremely clean and reasonably priced.

Why do the rates keep climbing? I've rented a storage unit for a year. Rates have gone up 2x in that period. Not good. Not happy.But you have captured me. My storage unit is filled and I spend most of my year far away from Pittsboro, NC, with no immediate plan to empty the unit. I also think you need to update your communication and online payment options. I received a letter in the mail that rates were increasing. An email is preferable because of my travel schedule. I am not there to open mail. Electronic payment options are antiquated. Thank you for listening.

This is a reliable company to do business with. My belongings are secure and I don't worry about things being damaged or stolen. They are protected from the elements and from animals. I've paid my rent on time, so there has been no problem with the business aspect.

Constantly raising rates Been renting for 3 years for covered boat storage and rates have increased EVERY year to the point where it's now 28.4% higher than when we started. Now we're looking elsewhere. There have been NO improvements to facilities and there has been no justification given for the increases. The value just isn't here as there are other facilities where you can count on consistency in pricing.