TAMMIE PARKS
GBI had a little bit of communication… I had a little bit of communication problems with people not getting back with me in a timely manner, but bottom line, I was able to return the item for a refund.
Al M
GBThey're right on the ball There was a little confusion regarding our shipping. They quickly phoned to straighten it out before shipping and then shipped the item that day. We appreciated their verifying the information, many companies would have just shipped and we'd still be waiting for the merchandise.
Shana
GBIf I could give negative stars I would Placed the order on June 15 never received never heard anything. So I called at the end of June and they said my items were on backorder. By Mid July I still had not heard from or seen my items so I called back. Items were still on backorder and no one had ever called or emailed me to let me know anything. Very dissatisfied!
Linnae Bosma, Freedom Line Gifts
GBFirst Time Experience This was my first time using The Packaging Group ... my local supply company raised their minimum order to $500 and that doesn't work for me. The products I needed were available, came quickly and were the same (if not better) prices than I was previously paying. Email communication - order received, order sent, tracking number - was all spot on. I'm so happy I was able to find another supply company with amazing service. Thank you to The Packaging Group!!
Katrina Campbell
GBTPG cancelled my order and didn't let… TPG cancelled my order and didn't let me know. SO I have been patiently waiting for shipping boxes - that were never coming. Nice. Then I was asked to review the products that I never recieved.