Shana
GBIf I could give negative stars I would Placed the order on June 15 never received never heard anything. So I called at the end of June and they said my items were on backorder. By Mid July I still had not heard from or seen my items so I called back. Items were still on backorder and no one had ever called or emailed me to let me know anything. Very dissatisfied!
Stacy M
GBMy Orders have been processed very… My Orders have been processed very quickly. They are very helpful with any questions. They are becoming my favorite site for shipping supplies!
Al M
GBThey're right on the ball There was a little confusion regarding our shipping. They quickly phoned to straighten it out before shipping and then shipped the item that day. We appreciated their verifying the information, many companies would have just shipped and we'd still be waiting for the merchandise.
Tim
GBYour order will be cancelled without notice if THEY misprice an item I was checking out their available items and found some products in their online catalog that were unusually inexpensive so, I ordered them. I assumed since it was available to order and I had it in my cart, put my credit card in for payment and completed the ordering process that I would receive them. Most times when a legitimate company makes a mistake they honor the price and update the page/sku after it's found by a customer. Well, not the packaging group. They cancelled the orders with ZERO correspondence!! No fulfilled order, no "thank you for finding our mistake" and partially filling the order, not even a "we can't fill your order because of a price discrepency." No communication at all. Very rude and unappreciative. The errors were fixed soon after. You're welcome The Packaging Group, apparently you guys don't honor your online pricing or value people calling out your mistakes.
JEFFREY JACOBY
GBGreat price on bogus paper rolls and… Great price on bogus paper rolls and great price on shipping as well. We'll definitely be doing more business! Thanks guys!