I had a little bit of communication… I had a little bit of communication problems with people not getting back with me in a timely manner, but bottom line, I was able to return the item for a refund.

Ordering was easy Ordering was easy; product quality and price were great. It would have been helpful to receive shipment information when order was complete. I called TPG and was told it would be sent but never received it. Other than this snafu, I will do business with again. Prices are great.

Your order will be cancelled without notice if THEY misprice an item I was checking out their available items and found some products in their online catalog that were unusually inexpensive so, I ordered them. I assumed since it was available to order and I had it in my cart, put my credit card in for payment and completed the ordering process that I would receive them. Most times when a legitimate company makes a mistake they honor the price and update the page/sku after it's found by a customer. Well, not the packaging group. They cancelled the orders with ZERO correspondence!! No fulfilled order, no "thank you for finding our mistake" and partially filling the order, not even a "we can't fill your order because of a price discrepency." No communication at all. Very rude and unappreciative. The errors were fixed soon after. You're welcome The Packaging Group, apparently you guys don't honor your online pricing or value people calling out your mistakes.

They're right on the ball There was a little confusion regarding our shipping. They quickly phoned to straighten it out before shipping and then shipped the item that day. We appreciated their verifying the information, many companies would have just shipped and we'd still be waiting for the merchandise.

I had placed an order on the 20th of… I had placed an order on the 20th of this month, it is now the 29th and I have no tracking number yet and my product still has not shown up.