
Sarah Finn
AURidiculously high shipping costs Ridiculously high shipping costs! OPAS grossly over estimate weight of items and charge you accordingly. Shipping was 3 times the price of their competitors. They refused to consolidate my package and re-weigh. In the end I had to ask them to dispose my items that I’d already paid for. Disappointed to say the least :(

Top End Tales
AUNot Trustworthy The high shipping costs are not the issue with this company. A range of shipping methods and costs is provided and you can choose which best suits your needs. Despite the high shipping costs of this company, we would not mind paying a little extra to ensure that what we ordered was actually received. Opas has a propensity to open boxes, when not requested to do so, remove the contents and repackage them (ostensibly to save you money) so that the original packaging is removed. When small, high value items are then found to be missing, all responsibility is denied putting the customer in dispute with the seller. We have no issue with Opas opening the boxes to check the contents. However, there is no reason why, once checked, that the contents cannot be returned to their original packaging, which is then resealed and sent to the customer. In this case, two expensive leather iPhone cases went missing. Perhaps pilfering is the issue that needs to be addressed. Very disappointed.

Henry Johnson
GBWhat a team! We’ve been with OPAS for years and there are a number of reasons why we’re still using this brilliant service weekly. The entire team at OPAS are impeccably reliable. They’re highly responsive, always replying within a few hours of any messages (even when we say there’s no rush). This company is dedicated to providing a solid, consistent, customer-orientated service to the point they’ve gone above and beyond for us on countless occasions. I can’t recommend OPAS highly enough.

Karin
DEif you want fast, easy, or inexpensive - look elsewhere I tested several different service providers for personal shopping and mail forwarding. Two of them were total fails, OPAS is mediocre at best. Compared to my personal favorite OPAS is too slow and too expensive. Also their website is poorly designed, doesn't support intuitive workflow.

Aaron Smith
GEAdvise you to use other mail forwarders Advise you to use other mail forwarders I had a very bad experience with OPAS