Terrible service from Simon Terrible service from Simon. Very obstructive and unhelpful. Guaranteed he would send same day then 3 days later he let us know he wouldn’t be sending at all until we sent a sample. Not interested in his customers problems or prepared to assist in overcoming them. Hopefully we will be able to find a new supplier willing to work alongside us pleasantly.

Perfect Experience with OPAS! -

Not the company it used to be Very high rates for shipping a pair of shoes from US to Italy. Least expensive they would have charged me 112$ for FedEx Priority. THAT'S INSANE. I've used OPAS in the past and was never asked such prices. They've literally gone mad. Parcel was also delcared for 2.4lbs, I didn't understand why the increased to 3lbs. Has it got any weight during transport? That's ridiculous. I was also unsatisfied with the service as it took them 3 days to get an estimate after my reminder and they didn't offer me an option to lower the cost shipping. They just ignore it the fact I was shipping a pair of shoes. Luckily I was able to return the item back to seller with a prepaid label. But be aware this company is not the one it used to be.

Not Trustworthy The high shipping costs are not the issue with this company. A range of shipping methods and costs is provided and you can choose which best suits your needs. Despite the high shipping costs of this company, we would not mind paying a little extra to ensure that what we ordered was actually received. Opas has a propensity to open boxes, when not requested to do so, remove the contents and repackage them (ostensibly to save you money) so that the original packaging is removed. When small, high value items are then found to be missing, all responsibility is denied putting the customer in dispute with the seller. We have no issue with Opas opening the boxes to check the contents. However, there is no reason why, once checked, that the contents cannot be returned to their original packaging, which is then resealed and sent to the customer. In this case, two expensive leather iPhone cases went missing. Perhaps pilfering is the issue that needs to be addressed. Very disappointed.