Used this team a month ago... Used this team a month ago while moving a 14-foot large WALL PAINTINGS from Maryland to Colorado. At the start the Customer Service manager seemed to be slower in responding my calls but yet when she answered she gave me the whole details about how they work and I followed up and my job was perfectly carried out. Everything was carefully handled and am very happy with them.

One way or no way! My husband and I had worked with two other moving companies prior to One way and One way seriously blew us away with their customer service, professionalism, flexibility, and timeliness. One way was super responsive via email and over the phone. They let us change our moving date with only a few days notice and worked with our schedule on a start time, considering it wasn't a normal "8am move." The team that helped us move was great - they were on time, moved quickly, and were careful with all our items. Everything was relocated to our new location in one piece - the team even reassembled all of the items with high craftsmanship. Without a doubt, I would use One way again for any future moves!

I recently used One Way Van Lines for … I recently used One Way Van Lines for my local move from Baltimore to Philly and was very happy with the way they handled my furniture. From the time of scheduling until everything was unloaded into my new apartment, they were professional, quick and had all necessary tools needed to take apart the beds and stuff. They were also very affordable comparing to other professional movers! They showed up within scheduled time window and the driver was in contact with me throughout the move! Everything was professionally wrapped and nothing was broken, scratched, or damaged. Thank you One Way Van Lines for help me me move. I will definitely recommend and use you guys again!

DO NOT HIRE THIS INCOMPETENT COMPANY!!!!!!!! Do not trust anything they tell you or that is in writing (contract). Our entire experience has been very negative. As a first time consumer for hiring a moving company, I feel as though I was taken advantage of. They under estimated my cubic feet by almost 1/3, causing an increase of $1500.00. The damage that our belongings have suffered are unacceptable and non-repairable. The waiting time to receive your belongings is absolutely ridiculous! They don't tell you that they start counting days (business days) from the first day you are available to have your things delivered. In the contract, there is a guarantee for delivery of less that 500 mile, delivery will be within 10 days. Average is 0-6 days for delivery within 500 mile. We moved approximately 370 miles, had belongings picked up on Sept 6., our first day available for delivery was Sept. 18. We finally received our belongings on Oct. 17. That's 6 weeks after pick up and 4 weeks after our first available delivery date. Keep in mind that everyday that you live without your belongings, it costs you extra money because you either have to buy kitchen ware to cook or eat out everyday. What furniture do you use? Eat, sit and sleep....on the FLOOR of your new home! If you ship your clothing, you've got only the clothes that you carried with you in your suitcase, unless you buy more. We moved to our new home and needed to repair a couple things that would have taken minutes, doing it by ourselves. Since the company held my husband's tools hostage, we had to hire people to do the repairs (costing approx. $4500.00). Please do not hire this company unless you don't mind giving your hard earned money away to a company that is only concerned with lining their pockets with it. Side note: Two of the five men that picked up/delivered our belongings expressed their dislike of the company because "they (the company)don't care about their customers".

Great Moving experience and Customer Support! One Way is the second company that offered moving services to our family.I would like to note, that it was much more better exprecience then at the first time.Firstly, excellent customer support represantative explained me all options that i can use,and made that very clearly.Movers were at time,they contact me 30 mins before.All our goods were packed fast and securely,transportation process is great too,i think the main think that all objects were packed right into the truck.Final amount was little bit more then estimate,but i was ready to pay it for such services.Thank you Guys!!!