New way moving services

1400 NE miami gardens drive, 33179, miami, United States
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2.60
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

0.00%

1

60.00%
About New way moving services

We at New Way Moving Services, take every measure to protect you and your car. We offer door to door service. Either open or enclosed trailer. We serve the entire of United States. We can be anywhere and any time. Let us transport your vehicle in a safe and timely manner. Our network of carriers, have full coverage insurance. This will be provided to your vehicle too. We have the ability to handle almost any vehicle (sedan, small or large suv, pick up and motorcycles). We will guarantee the finest service with an affordable price.

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Krystina Barner
GB

BEWARE BEWARE. This is the WORST company. They are scammers. They are liars. They made my move the most stressful it could have ever been and have breached every assurance they made. Be aware that the contract you sign with your quoted "estimates" will be a fraction of what you actually pay. I was made to pay nearly double for my vehicle to be shipped, and double for my household belongings. They do not answer the phone or return calls. In fact, they will send you to VM to avoid your calls and not do their basic job duties. My vehicle arrived nearly 2 weeks late. My household belongings arrived several weeks late and everything was damaged or stolen: 2 shattered TVs, my designer bags and other boxes gone, all of my furniture is damaged and broken. Thousands of dollars worth of damage after paying over $5k for a move that this company claimed would be SAFE. The moving company New Way hired was illegitimate. The unloader told me the truck they were using was stolen and not paid for, he told me he hadn't been paid in over a month and was worried, he had no dolly to unload, and was by himself to unload an entire truck (while the moving company scrambled to find another person off CRAIGSLIST to help this poor unpaid worker), and was by himself to unload the truck. Following the delivery of my shattered and broken goods, I have contacted New Way for OVER A MONTH to get help. They have ignored my calls, sent me to VM over and over again, promised they would send me information to file a claim and nothing. I finally got a very rude representative on the phone today who does not know how to allow someone to speak, who ended up claiming I swore at her and she hung up in my face (I didn't swear, apparently the word "should not" suddenly is a swear word). These people are insanely unprofessional. Please stay away so you do not end up out $10k worth of payments and damage for NOTHING, and having to pursue other legal means. This company should be SHUT DOWN.

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M Scott
GB

Excellent service and amazing teamwork Excellent service and amazing teamwork. Very quick, responsible and nice guys. I'll use them again for sure if needed in future.

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Jim Kurosad
GB

Bait and Switch scam transporting my… Thanks for responding to my review and digging a deeper hole for yourselves and creating a record for law enforcment. I hope you post the entire transcript of all of my calls over several days with your many different staff members. Please include texts too, which are revealing too. Unlike your continued fraudlent statements, phone transcripts will not include you mentioning to me COVID problems with a driver. However, it will contain you giving several excuses as to why you raised your price at the last minute, including President's Day problems with drivers and the weather in Vermont. Your contract does not allow you to change the contract price at the last minute. In fact, it says the contract can only be changed in writing, which it was not. Besides, the beauty of your bait and switch scheme is that you force the customer to go ahead with the higher price because he/she has no other choice at the last minute when they are moving to another state that same day, making finding another transporter in time impossible. In my case, moving my elderly parents from VT to NC the same day your executed your fraudulent plan to raise your binding contract price at the last second. I encourage readers to view other reviews on this website and places like Google and the Better Business Bureau which documents similar complaints such as mine.

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James Cardullo
GB

Received great service Received great service and when two other companies did not follow through with our transport request, we almost gave up. New way moving made it happen and The driver was very prompt and professional. I will definitely use this service again!

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Michael Coker
GB

I couldn't be more happier with the… I couldn't be more happier with the experience of having my car shipped for the first time. Dylan was amazing and made the process very easy. The car was picked up on time and delivered a full day early! I highly recommend this company and will be using them again in future for such good work.

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