unhappy with delivery and product cleanliness I was sent an email that said my shipment would arrive via FEDEX, but then got a call from a freight driver that he was 10 minutes away, and I was on the way out the door to make a delivery. Very inconvenient, and made me late for my customer who was on a tight time line. Also, I had to unload the pallet quickly, and one of my bundles was half empty; and lots of the others were "dirty" on top. The plastic used to wrap my pallet was mostly torn off on the whole top area.

Emailing isn’t always the way to go Emailing isn’t always the way to go . Having people call to work with their customers should be a new approach. I emailed once I placed my order to make a minor change and was unsuccessful to do so and by the time I asked for a Manager/Supervisor I received an email Saying “My order has been shipped”. I didn’t want to go through the process of canceling my order and waiting for a refund to order again for a $1 change to be exact . Hopefully my boxes were worth the wait but this dilemma won’t stop me from ordering again , it just makes me more mindful to review my order again before placing it .

RUN AWAY Absolute disaster. We ordered boxes from Brandable on November 22 and our order still has yet to ship. Approaching THREE weeks. It almost feels like they stole our money and ran. We will never do business with Brandable again. They're a little less costly but there's clearly a reason for that. I wish I would have read reviews beforehand.

I ordered 3 sets of boxes I ordered 3 sets of boxes: 2 cardboard and 1 white. I received the 2 cardboard sets and received an email from FedEx saying the other shipment had been canceled. I sent an email asking about this and received a response saying they'd look into it. Received no other explanation.

Horrible Work No Accountability To start I ordered five different box sizes. When I received my shipment some of the boxes appeared darker than others, the ink wasn’t consistent on the boxes, and many of the boxes had patchy ink jobs. I spoke to customer service and they told me that quality control department said that the job printed correct and that they would not be issuing any credits or replacements. I find it extremely disrespectful and unprofessional that they expect for people to receive a horrible print job and not take responsibility of it.