Sugar Customer Service
GBLiterally the worst printing and… Literally the worst printing and customer service ever! The printing on my boxes was ridiculously crooked...like... so crooked that they weren’t salvageable. I contacted customer service and the best they would do is offer a 50% refund after ignoring me for a week! Not only was the printing of my logo grossly unaligned, but they also sent me an entire bundle of someone else’s boxes and one of mine on top! Do not waste your money or time dealing with these crooks.
Mary Griffith
GBunhappy with delivery and product cleanliness I was sent an email that said my shipment would arrive via FEDEX, but then got a call from a freight driver that he was 10 minutes away, and I was on the way out the door to make a delivery. Very inconvenient, and made me late for my customer who was on a tight time line. Also, I had to unload the pallet quickly, and one of my bundles was half empty; and lots of the others were "dirty" on top. The plastic used to wrap my pallet was mostly torn off on the whole top area.
Justin B
GBAlmost Perfect Great boxes - amazing prices. Notes: 2-Sided print prints on adjacent sides versus opposing sides. Also, a smaller box would be advantageous for shippers trying to take advantage of dimensional pricing.
N
GBHorrible Sounding the trumpet here, 30% + 1-star reviews and I’m surprised it’s not significantly higher. No contact number listed and their refund policy is worded in a way that makes the customer always wrong. Ordered our business print on boxes. Received them and the quality was horrible. The color was faded to the point that font was unrecognizable and would be embarrassing to use. Pricing, for what they provide is obnoxious. Go buy yourself some corrugated boxes for half the price and put stickers on them. You’ll still see 20% savings. Customer service is horrible. Repeatedly blamed us for “using the wrong color”. Would not honor replacement or refund, instead they offered “10% off next order.” Please, please do not sign yourself up for this mess of a business. Here’s your report card, Brandable Boxes, Product quality: F Customer service: F- Pricing: D
Stacey Humphreys
GBI ordered 3 sets of boxes I ordered 3 sets of boxes: 2 cardboard and 1 white. I received the 2 cardboard sets and received an email from FedEx saying the other shipment had been canceled. I sent an email asking about this and received a response saying they'd look into it. Received no other explanation.