Issac Burgos
GBHorrible Work No Accountability To start I ordered five different box sizes. When I received my shipment some of the boxes appeared darker than others, the ink wasn’t consistent on the boxes, and many of the boxes had patchy ink jobs. I spoke to customer service and they told me that quality control department said that the job printed correct and that they would not be issuing any credits or replacements. I find it extremely disrespectful and unprofessional that they expect for people to receive a horrible print job and not take responsibility of it.
Mary Griffith
GBunhappy with delivery and product cleanliness I was sent an email that said my shipment would arrive via FEDEX, but then got a call from a freight driver that he was 10 minutes away, and I was on the way out the door to make a delivery. Very inconvenient, and made me late for my customer who was on a tight time line. Also, I had to unload the pallet quickly, and one of my bundles was half empty; and lots of the others were "dirty" on top. The plastic used to wrap my pallet was mostly torn off on the whole top area.
Sugar Customer Service
GBLiterally the worst printing and… Literally the worst printing and customer service ever! The printing on my boxes was ridiculously crooked...like... so crooked that they weren’t salvageable. I contacted customer service and the best they would do is offer a 50% refund after ignoring me for a week! Not only was the printing of my logo grossly unaligned, but they also sent me an entire bundle of someone else’s boxes and one of mine on top! Do not waste your money or time dealing with these crooks.
William Werner
GBThe boxes are good The boxes are good, prices are good. For having so few SKUS, having a login with a reorder function would be nice so we do not have to re-upload artwork every time if we are getting the same box.
Rebekah
GBVery reasonable Very reasonable, fast free shipping, and great quality boxes! I will definitely be ordering again.