Greg Brierley
GBMeh, nothing spectacular The boxes are sturdy, the logo aspect is really small by comparison of what I thought I was getting. Not entirely sure it is worth it after seeing in person. They were printed in a timely manner, delivered on two different days.
onyxob
GBWhy charge for a digital proof that we… Why charge for a digital proof that we aren't allowed to make any edits to? The proof didn't even reflect the customizations I asked for. I hope the actual prints do but I really do not understand this up-charge and I've never worked with a printer who does not allow customers to approve artwork before printing so this is a huge red flag.
Julie
GBTerrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.
Sugar Customer Service
GBLiterally the worst printing and… Literally the worst printing and customer service ever! The printing on my boxes was ridiculously crooked...like... so crooked that they weren’t salvageable. I contacted customer service and the best they would do is offer a 50% refund after ignoring me for a week! Not only was the printing of my logo grossly unaligned, but they also sent me an entire bundle of someone else’s boxes and one of mine on top! Do not waste your money or time dealing with these crooks.
Rachel Wortmann
GBAbsolutely terrible. Incredibly disappointed. Absolutely terrible. I placed an order on June 12 for an August 1st event. They confirmed the order, proof, etc. When the first shipping deadline came around, I followed up where they were and why I hadn't received the shipping email like they state will be sent in the order confirmation email. In my follow up, they confirmed they would still be here in time "per the production timeline". I found out yesterday, JULY 30TH, they have yet to go to production. ABSOLUTELY TERRIBLE. DO NOT WASTE YOUR MONEY.