Shania Shorter
GBEmailing isn’t always the way to go Emailing isn’t always the way to go . Having people call to work with their customers should be a new approach. I emailed once I placed my order to make a minor change and was unsuccessful to do so and by the time I asked for a Manager/Supervisor I received an email Saying “My order has been shipped”. I didn’t want to go through the process of canceling my order and waiting for a refund to order again for a $1 change to be exact . Hopefully my boxes were worth the wait but this dilemma won’t stop me from ordering again , it just makes me more mindful to review my order again before placing it .
Stacey Humphreys
GBI ordered 3 sets of boxes I ordered 3 sets of boxes: 2 cardboard and 1 white. I received the 2 cardboard sets and received an email from FedEx saying the other shipment had been canceled. I sent an email asking about this and received a response saying they'd look into it. Received no other explanation.
Wendy Gonzalez
GBLOVE our new boxes LOVE our new boxes! Great quality, looking forward to ordering more sizes soon!
Sugar Customer Service
GBLiterally the worst printing and… Literally the worst printing and customer service ever! The printing on my boxes was ridiculously crooked...like... so crooked that they weren’t salvageable. I contacted customer service and the best they would do is offer a 50% refund after ignoring me for a week! Not only was the printing of my logo grossly unaligned, but they also sent me an entire bundle of someone else’s boxes and one of mine on top! Do not waste your money or time dealing with these crooks.
Rebekah
GBVery reasonable Very reasonable, fast free shipping, and great quality boxes! I will definitely be ordering again.