Absolutely terrible. Incredibly disappointed. Absolutely terrible. I placed an order on June 12 for an August 1st event. They confirmed the order, proof, etc. When the first shipping deadline came around, I followed up where they were and why I hadn't received the shipping email like they state will be sent in the order confirmation email. In my follow up, they confirmed they would still be here in time "per the production timeline". I found out yesterday, JULY 30TH, they have yet to go to production. ABSOLUTELY TERRIBLE. DO NOT WASTE YOUR MONEY.

Emailing isn’t always the way to go Emailing isn’t always the way to go . Having people call to work with their customers should be a new approach. I emailed once I placed my order to make a minor change and was unsuccessful to do so and by the time I asked for a Manager/Supervisor I received an email Saying “My order has been shipped”. I didn’t want to go through the process of canceling my order and waiting for a refund to order again for a $1 change to be exact . Hopefully my boxes were worth the wait but this dilemma won’t stop me from ordering again , it just makes me more mindful to review my order again before placing it .

Horrible Work No Accountability To start I ordered five different box sizes. When I received my shipment some of the boxes appeared darker than others, the ink wasn’t consistent on the boxes, and many of the boxes had patchy ink jobs. I spoke to customer service and they told me that quality control department said that the job printed correct and that they would not be issuing any credits or replacements. I find it extremely disrespectful and unprofessional that they expect for people to receive a horrible print job and not take responsibility of it.

Ordered our company logo on a small… Ordered our company logo on a small size box. Outstanding quality for the price we paid. We were looking to use these to ship hardware on our large scale job. Definitely will hold the nuts, bolts or steel plates that we typically use. Will order again in the future. The only drawback so far is ordering 2 sided boxes will place logo on the face next to the first. In my opinion I would have wanted it to be placed on opposite sides not side by side. I was also pleasantly surprised how well the gradient on my logo came out. If color is critical you should use the color chart they show on their FAQ/website. In our case we lucked out and it turned out perfect. 10/10 will order again.

Terrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.