Rachel Wortmann
GBAbsolutely terrible. Incredibly disappointed. Absolutely terrible. I placed an order on June 12 for an August 1st event. They confirmed the order, proof, etc. When the first shipping deadline came around, I followed up where they were and why I hadn't received the shipping email like they state will be sent in the order confirmation email. In my follow up, they confirmed they would still be here in time "per the production timeline". I found out yesterday, JULY 30TH, they have yet to go to production. ABSOLUTELY TERRIBLE. DO NOT WASTE YOUR MONEY.
Stacey Humphreys
GBI ordered 3 sets of boxes I ordered 3 sets of boxes: 2 cardboard and 1 white. I received the 2 cardboard sets and received an email from FedEx saying the other shipment had been canceled. I sent an email asking about this and received a response saying they'd look into it. Received no other explanation.
Julie
GBTerrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.
Steve Rose
GBWasn't expecting much Wasn't expecting much. But Boy was I wrong high quality and Exactly what I wanted. You getting a re order from me real soon
Sugar Customer Service
GBLiterally the worst printing and… Literally the worst printing and customer service ever! The printing on my boxes was ridiculously crooked...like... so crooked that they weren’t salvageable. I contacted customer service and the best they would do is offer a 50% refund after ignoring me for a week! Not only was the printing of my logo grossly unaligned, but they also sent me an entire bundle of someone else’s boxes and one of mine on top! Do not waste your money or time dealing with these crooks.