Emailing isn’t always the way to go Emailing isn’t always the way to go . Having people call to work with their customers should be a new approach. I emailed once I placed my order to make a minor change and was unsuccessful to do so and by the time I asked for a Manager/Supervisor I received an email Saying “My order has been shipped”. I didn’t want to go through the process of canceling my order and waiting for a refund to order again for a $1 change to be exact . Hopefully my boxes were worth the wait but this dilemma won’t stop me from ordering again , it just makes me more mindful to review my order again before placing it .

Terrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.

RUN AWAY Absolute disaster. We ordered boxes from Brandable on November 22 and our order still has yet to ship. Approaching THREE weeks. It almost feels like they stole our money and ran. We will never do business with Brandable again. They're a little less costly but there's clearly a reason for that. I wish I would have read reviews beforehand.

First time ordering boxes First time ordering boxes. They arrived the other day and they look great. Can’t wait to see what customers say.

LOVE our new boxes LOVE our new boxes! Great quality, looking forward to ordering more sizes soon!