First time ordering boxes First time ordering boxes. They arrived the other day and they look great. Can’t wait to see what customers say.

Why charge for a digital proof that we… Why charge for a digital proof that we aren't allowed to make any edits to? The proof didn't even reflect the customizations I asked for. I hope the actual prints do but I really do not understand this up-charge and I've never worked with a printer who does not allow customers to approve artwork before printing so this is a huge red flag.

Terrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.

unhappy with delivery and product cleanliness I was sent an email that said my shipment would arrive via FEDEX, but then got a call from a freight driver that he was 10 minutes away, and I was on the way out the door to make a delivery. Very inconvenient, and made me late for my customer who was on a tight time line. Also, I had to unload the pallet quickly, and one of my bundles was half empty; and lots of the others were "dirty" on top. The plastic used to wrap my pallet was mostly torn off on the whole top area.

I ordered 3 sets of boxes I ordered 3 sets of boxes: 2 cardboard and 1 white. I received the 2 cardboard sets and received an email from FedEx saying the other shipment had been canceled. I sent an email asking about this and received a response saying they'd look into it. Received no other explanation.