unhappy with delivery and product cleanliness I was sent an email that said my shipment would arrive via FEDEX, but then got a call from a freight driver that he was 10 minutes away, and I was on the way out the door to make a delivery. Very inconvenient, and made me late for my customer who was on a tight time line. Also, I had to unload the pallet quickly, and one of my bundles was half empty; and lots of the others were "dirty" on top. The plastic used to wrap my pallet was mostly torn off on the whole top area.

Brandable Box is a Complete Scam Website Complete scam website. All the reviews on their website are fake and they create them themselves internally. I ordered boxes over a month ago. After they did't ship within 10 days I emailed them just to follow up and see what was going on. They couldn't provide any actual specifics regarding my order status but did say within the month they would be completed. I patiently waited AN ENTIRE MONTH. Still heard nothing or saw any updates. I then email them again to just follow up. Same exact thing, couldn't provide any actual specifics and just told me to keep waiting. This company literally just takes customers money and doesn't ship their products. I don't want to see anyone else lied to, mislead or victimized by this companies lies anymore. After commenting this truth on their social media pages they blocked me and deleted my comments. They are all around max level shady

Almost Perfect Great boxes - amazing prices. Notes: 2-Sided print prints on adjacent sides versus opposing sides. Also, a smaller box would be advantageous for shippers trying to take advantage of dimensional pricing.

Emailing isn’t always the way to go Emailing isn’t always the way to go . Having people call to work with their customers should be a new approach. I emailed once I placed my order to make a minor change and was unsuccessful to do so and by the time I asked for a Manager/Supervisor I received an email Saying “My order has been shipped”. I didn’t want to go through the process of canceling my order and waiting for a refund to order again for a $1 change to be exact . Hopefully my boxes were worth the wait but this dilemma won’t stop me from ordering again , it just makes me more mindful to review my order again before placing it .

Terrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.