Brandable Box

Southside Industrial SE Pkwy 3760, 30354, Atlanta, United States
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2.55
Based on 20 Reviews

5

25.00%

4

5.00%

3

15.00%

2

10.00%

1

45.00%
About Brandable Box

Brandable Box helps boost your business with fully customized packaging on 100% recycled cardboard boxes. Impress your customers with custom packaging and a sustainably sourced box, too.

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GB

Horrible Sounding the trumpet here, 30% + 1-star reviews and I’m surprised it’s not significantly higher. No contact number listed and their refund policy is worded in a way that makes the customer always wrong. Ordered our business print on boxes. Received them and the quality was horrible. The color was faded to the point that font was unrecognizable and would be embarrassing to use. Pricing, for what they provide is obnoxious. Go buy yourself some corrugated boxes for half the price and put stickers on them. You’ll still see 20% savings. Customer service is horrible. Repeatedly blamed us for “using the wrong color”. Would not honor replacement or refund, instead they offered “10% off next order.” Please, please do not sign yourself up for this mess of a business. Here’s your report card, Brandable Boxes, Product quality: F Customer service: F- Pricing: D

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Shania Shorter
GB

Emailing isn’t always the way to go Emailing isn’t always the way to go . Having people call to work with their customers should be a new approach. I emailed once I placed my order to make a minor change and was unsuccessful to do so and by the time I asked for a Manager/Supervisor I received an email Saying “My order has been shipped”. I didn’t want to go through the process of canceling my order and waiting for a refund to order again for a $1 change to be exact . Hopefully my boxes were worth the wait but this dilemma won’t stop me from ordering again , it just makes me more mindful to review my order again before placing it .

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Julie
GB

Terrible Customer Service Our boxes never even showed up. I guess they get asked for refunds a lot bc I found a very unusual refund policy when I searched for details about how how resolve this on their website. Brandable refused to reship or refund our product and instead filed a claim with FedEx that we were never able to follow up on because we did not ship the product. I've repeatedly asked for an update and never received one. There are better companies out there for this - choose one of them instead.

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Alex Hawkins
GB

Brandable Box is a Complete Scam Website Complete scam website. All the reviews on their website are fake and they create them themselves internally. I ordered boxes over a month ago. After they did't ship within 10 days I emailed them just to follow up and see what was going on. They couldn't provide any actual specifics regarding my order status but did say within the month they would be completed. I patiently waited AN ENTIRE MONTH. Still heard nothing or saw any updates. I then email them again to just follow up. Same exact thing, couldn't provide any actual specifics and just told me to keep waiting. This company literally just takes customers money and doesn't ship their products. I don't want to see anyone else lied to, mislead or victimized by this companies lies anymore. After commenting this truth on their social media pages they blocked me and deleted my comments. They are all around max level shady

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Wendy Gonzalez
GB

LOVE our new boxes LOVE our new boxes! Great quality, looking forward to ordering more sizes soon!

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