If I could go back in time I would run… If I could go back in time I would run like heck from this company. Fast. I hired them on September 29 2010 to do a move of eight boxes, one Christmas tree box, 16 other pieces of furniture (most of which were small) for $2000 to go from CA to another state. Pricey, yes, but I figured they guaranteed the delivery in 3 to 7 days so I paid the $500 deposit plus 75% of the remaining balance on pickup. Bear in mind I'm not a Karen or Kyle here. I even paid the movers who came (late, but still they showed) a $175.00 cash tip. I have ABSOLUTELY no issue with paying extra for good and prompt and professional service. Was promised by the sales rep 'Christian', on the binding quote, in writing, that everything would be delivered in 3 to 7 days. Not business days .. Days. Company refused to honor that written promise. They then tried to say it should be 'business days' which would expire on 10/09/2020 for 3 to 7 business days. They are now saying they are refusing to honor THAT written promise. Now they are saying four more days. Again .. their sales rep made in writing a guarantee via email which specifically stated 3 to 7 days. When a company makes a promise to induce you into buying their services, they are legally and ethically responsible to do whatever it takes to keep those promises. If they make a deliberately false statement to induce you to buy? That is the CLASSIC and LEGAL definition of fraud in most states. And legally, their misrepresentation to get me to buy invalidated anything else they said on their contract about delivery times. Things like this are why car dealers get in trouble when some shady sales rep makes promises they cant deliver on to make the sale. I've already called HBPD and they told me to call the Orange County District Attorney. I have called them and I have my complaint already written out. Barring a completely unexpected outbreak of ethics and honesty and good customer service from this company I will be sending my complaint to the District Attorney tomorrow. PS .. They use fake names at this company. One of the representatives who answered their phone said his name was - I kid you not - Michael Kors. The supervisor is supposedly named 'John Black' Oh, and people at Mama Movers? If something somehow happens to our stuff, like it gets damaged or goes missing because I am posting this review? I can amend my complaint to the District Attorney. You'd do well to remember this and to do the honorable thing and deliver out stuff, undamaged, nothing missing, and it would be a gesture of good customer service to waive the balance after all of this.

Great team here I had moved with my parents several years back and the logistics of it were an absolute nightmare. It was great to let the guys at mama handle this. I found them online and like speaking with their salesman so lines up my move from CA to FL. Would highly recommend

Fraud.They fill your truck from the center to show that you need more space and ask you for more money per cubic feet CAUTION !!! FRAUD This company changed its name from CRS to MAMA to keep its operations going. Expried DOT. they Work under someone elses name. They put your stuff starting from the middle of the truck and show that you need more space so they can ask for more money!!! HORRIBLE company. Run, walk away from them! They vastly under estimate their quotes and then charge you massive fees once your items have already been loaded. Worse than the cost is the service. They didn't bring my items for almost 3 weeks. The driver extorted an additional fee from me once they got to my place and refused to unload my goods until I paid them almost $200 in cash. They LOST several of my items worth approximately $1,400 and offered me $53.40 as settlement 3 months later. AVOID THIS COMPANY!

They are scammers- not movers Zero stars should be an option. This is not a real, reputable company. They are scammers. I've never left a review but feel it is my civic duty to warn people to not trust them. I wouldn't wish this nightmare on anyone. After what I've been through, and am still going through, I can only assume that any positive review on here is fake. A legitimate, reputable company would attempt to do what they were paid to do- move my stuff. A good company might actually care about customer satisfaction. An honest company would give a bid and then do the work for the price that was agreed upon BEFORE they were hired. Mama movers is none of those things. Simply put, they are criminals and I don't understand how they are even allowed to operate. My story: they came to my home, looked in every cupboard, closet, and room, and gave us a "binding" price. We even got other bids, they agreed to match the lowest one- they said all the right things so we hired them. Then on moving day- after the truck had left with everything we own- they said it'd be $7000 more. Outrageous! I wish that was the worst- that was 6 weeks ago for a cross country move. We are a month past the promised delivery date, and we still don't have our things. They don't return calls, we can never talk to anyone with any decision making power, they lie and say anything to get you off the phone but nothing ever happens. This is past incompetence and now into fraud and theft. We've been living in an empty house for 6 weeks. We have kids and a life we are trying to get on with, and as you can tell if you made it this far in my review, we are completely stressed and exhausted. Trying to get our belongings and irreplaceable sentimental items back has now become our full time job. Hoping this review will save someone from making the mistake we did. Go with one of the larger, national reputable companies. Update: after posting this review we were contacted by somebody else who hired Mama Movers and is currently going through the exact and thing as us. If you are looking into hiring them- run!

Total rip off Total rip off They picked my belonging up in California August 27th... NO Update calls because they can’t speak to driver according to them. October 13 I get a 2 hour notice that the delivery is coming and driver refuses delivery to my home In North Carolina as promised. This is where they screw you. $1100 dollars more that the $4700 I was quoted to put my belongings on a smaller truck to deliver. So I rented a truck and told them to meet me in a random parking lot to retrieve my white glove service from mamas moving company. Guess what, the lot was full of rentals pulling other orders off the truck. So they can charge these poor souls a SHUTTLE CHARGE Why have the semi Driver deliver to all the customers on the truck .... when you can pre-stage Smaller trucks in a parking lot and charge each customer $1100 They also put your move on a BIDDING BOARD if its not local, and the lowest random person or driver bids the job. That’s why mama movers is giving you the “ I can’t talk to the driver story. I LOST ALOT AND MY BELONGING ARE HIGHLY DAMAGED. MAMAS MOVING COMPANY WILL GET A DEPARTMENT OF TRANSPORTATION COMPLAINT FROM THIS 55 yr old single women. This was criminal.... seriously. And yes they ask for money up front. They are a company with a great looking website, and home office is an apartment in Los Angeles. Everything they offer is third party....hence this is why their prices are so high. DO NOT USE THIS COMPANY IF YOU DONT WANT TO WAIT MONTHS FOR YOUR BELONGS. What isn’t missing is damaged.