Is it a scam to use your company? I sent a package through Australia,by printing from my computer and paid your charge of $45. I just got a bill from FedEx for that posting for $198.You have gotten paid but FedEx saysyouhave no account with them, therefore they are charging me a ridiculous amount of money for an envelope weighing less than than1lb.andmeasuring7 inches by 11 inches.your. Ompany

Do not use this company Do not use this company. After spending hours wrapping Christmas gifts and baby gifts with beautiful paper, bags and personalised tags, gift arrived in Norway with all paper, tags and bows totally removed from the box! MyPackagehopper has opened the box, unwrapped all the gifts and thrown all wrapping out! All contents arrived as if items had been thrown into the box with no care at all. I am beyond furious! What a huge mistake using them. Do not use these people, there was no difference on cost either.

Stuck at customs with a $600 fee I shipped a new laptop to Colombia for an employee's home office. The laptop arrived in Bogota but has been held at customs. Talking to FedEx, they say there is a $600 fee that needs to be paid to release the shipment and they will need to use another carrier because FedEx doesn't ship to the town I need. I've tried for a week to reach someone at PackageHopper but their website chat is unavailable and they are no longer answering their texts on WhatsApp. I've reached out to the parent company, MyUS, and they have said they forwarded my request to PackageHopper and I'll receive an email. After a week and three different requests I still have heard nothing.

Awesome! I found package hopper in june...i was so estatic because i joined a snack swapping group on facebook and it had saved me about 3 times the amount... not only that my package arrived in just a few days!!!... i immediatly shared with my snack swapping group and we have been happily using ever since.... ive sent about 13 boxes with them so far and ive only had my package delayed one time and i chop that up to the holiday season... i even put the wrong address and they were quick to help me change it and have ny package sent to the correct address...ive been extremely happy with their service and continue to not only use them but reccomend them to others...u even shared it with fed ex workers who were shocked at the discounts given when using package hopper rather than shipping straight thru with fed ex.... i truly thank you guys and will contonue being a valued customer!!!

Service has gone down hill, missing items. Service used to be great! Dropped of directly to FedEx, arrived in Australia in 3 days! No better prices… and then…after about 8 months where they could not ship to Australia the service came back far more expensive, slower shipping, and an undisclosed shipping company. Short version; our package was opened and repackaged by package hopper (no clue why, we’ve packed before just fine) and a few items went missing. PackageHopper says they didn’t see it. So stuck with a He said she said limbo. Lost more goods than what we saved.