Petra
GBI was skeptical, and then OVERJOYED I read reviews here, and understandably, I was skeptical. 50% of the reviews were bad 50% were good. The good reviews were shorter; the negative reviews were more detailed. USPS is not delivering mail from USA TO NZ. My daughter is a marathon open-water swimmer and needed Carbopro and some swim goggles that she can’t get there. I looked at shipping rates with DHL, UPS, and FedEx on their sites. My package would cost between $200-260?!? Package hopper was $65?!?! I threw the dice, followed the instructions, took my package to a FedEx store. They gave me a pouch, asked if I needed a receipt, (said yes), and crossed my fingers. I shipped it 3-5 business days. Dropped it on a Thursday, it was at my daughter’s on the following Wednesday! Exactly as indicated (5 business days). I’m sending a second package today. Will let you all know
Georgio Answielo
GBThe total quote was $75 The total quote was $75 But was hit with a $150 custom tax for sending an iPhone
WV
GBQuick and easy shipping overseas This is the first time I've used package hopper and I was extremely pleased. My package made it from the US to New Zealand in less than a week. The process was easy and I will definitely use them again. The USPS has quit sending packages to New Zealand right now, and was more expensive. (Just an FYI - the delivery speed does depend on customs, but in this case, they released it very quickly)
JC
GBCautiously optimistic! Used them to send overseas package, worked great so used them again, this time my package got held up and never delivered for a reason never fully explained to me! Package Hopper kindly offered a full refund which they didn’t send, when I kept checking on it they finally sent it to my PayPal but disputed it 2 days later and got their money back! They did it in a way that made it look like I offered them a service I didn’t provide and when I responded to dispute PayPal didn’t even review my document showing it was refund! Now I have a negative balance in PayPal because I had already transferred the money! Still trying to resolve this thru PayPal! Update: After multiple emails back and forth they have reissued my refund!! I am cautiously waiting to see if they leave it this time! My experience with them the first time was excellent so hopefully this is now resolved!
John G
GBFedEx demand Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx