Service has gone down hill, missing items. Service used to be great! Dropped of directly to FedEx, arrived in Australia in 3 days! No better prices… and then…after about 8 months where they could not ship to Australia the service came back far more expensive, slower shipping, and an undisclosed shipping company. Short version; our package was opened and repackaged by package hopper (no clue why, we’ve packed before just fine) and a few items went missing. PackageHopper says they didn’t see it. So stuck with a He said she said limbo. Lost more goods than what we saved.

Do not use this company Do not use this company. After spending hours wrapping Christmas gifts and baby gifts with beautiful paper, bags and personalised tags, gift arrived in Norway with all paper, tags and bows totally removed from the box! MyPackagehopper has opened the box, unwrapped all the gifts and thrown all wrapping out! All contents arrived as if items had been thrown into the box with no care at all. I am beyond furious! What a huge mistake using them. Do not use these people, there was no difference on cost either.

FedEx demand Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx

My experience financially with this… My experience financially with this company was horrible. I paid 118.00 for a package that only cost 30.00. This company paid FedEx 30.42 and kept the remaining balance of 118. They claim they do not give refunds. Very sad. I tried reaching them and you cannot talk with anyone. I've sent several emails and no response.

Quick and easy shipping overseas This is the first time I've used package hopper and I was extremely pleased. My package made it from the US to New Zealand in less than a week. The process was easy and I will definitely use them again. The USPS has quit sending packages to New Zealand right now, and was more expensive. (Just an FYI - the delivery speed does depend on customs, but in this case, they released it very quickly)