Missing package I shipped a package to Mexico, but it was stuck at the border with customs. I contacted DHL to release it to return home, and it was returned to PackageHopper, not me. DHL didn't have my information so they couldn't tell me the destination where they delivered it. So I have a missing package and I hope packagehopper finds it and sends it back since it didn't reach it's destination Update… I was notified that Packagehopper uses their address as a return address for all international shipments, hence DHL couldn’t return it to my address. I had to pay again to have it shipped from Packagehopper to my house. They asked me to purchase a return shipping label with my address from UPS or USPS. It is now on its way, after more money. DHL was willing to return the package to its original sender, but they didn’t have that information to fulfill my request.

FedEx demand Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx

FRAUD, you will be asked to pay by fedex again I used them to buy a fedex package. I was charged for the same and package was delivered and now from last 6 months fedex is asking to pay 200$ for the same. They are fraud company and doesn’t pay fedex, and now they are telling fedex system have issues. When I contacted few months back they said they have invoice issues with fedex and they will fix the same and nothing was done for the same and now they are putting it on fedex. NEVER USE THIS FRAUD COMPANY!!!!

My experience financially with this… My experience financially with this company was horrible. I paid 118.00 for a package that only cost 30.00. This company paid FedEx 30.42 and kept the remaining balance of 118. They claim they do not give refunds. Very sad. I tried reaching them and you cannot talk with anyone. I've sent several emails and no response.

Do not use this company Do not use this company. After spending hours wrapping Christmas gifts and baby gifts with beautiful paper, bags and personalised tags, gift arrived in Norway with all paper, tags and bows totally removed from the box! MyPackagehopper has opened the box, unwrapped all the gifts and thrown all wrapping out! All contents arrived as if items had been thrown into the box with no care at all. I am beyond furious! What a huge mistake using them. Do not use these people, there was no difference on cost either.