Petra
GBI was skeptical, and then OVERJOYED I read reviews here, and understandably, I was skeptical. 50% of the reviews were bad 50% were good. The good reviews were shorter; the negative reviews were more detailed. USPS is not delivering mail from USA TO NZ. My daughter is a marathon open-water swimmer and needed Carbopro and some swim goggles that she can’t get there. I looked at shipping rates with DHL, UPS, and FedEx on their sites. My package would cost between $200-260?!? Package hopper was $65?!?! I threw the dice, followed the instructions, took my package to a FedEx store. They gave me a pouch, asked if I needed a receipt, (said yes), and crossed my fingers. I shipped it 3-5 business days. Dropped it on a Thursday, it was at my daughter’s on the following Wednesday! Exactly as indicated (5 business days). I’m sending a second package today. Will let you all know
Henry Suhardjo
GBSCAM!!! SCAM!!! I wonder why they are still able to do business online? Paid over $60 to send a package to Caribbean but received over $300 bill from FedEx. I wonder how much money they were able to get from their customer and they did not even pay it to the Shipping company. Why no government authority looking into this?
Richard Murphy
GBThey came through for a small shipment… They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.
John G
GBFedEx demand Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx
WV
GBQuick and easy shipping overseas This is the first time I've used package hopper and I was extremely pleased. My package made it from the US to New Zealand in less than a week. The process was easy and I will definitely use them again. The USPS has quit sending packages to New Zealand right now, and was more expensive. (Just an FYI - the delivery speed does depend on customs, but in this case, they released it very quickly)