SCAM!!! SCAM!!! I wonder why they are still able to do business online? Paid over $60 to send a package to Caribbean but received over $300 bill from FedEx. I wonder how much money they were able to get from their customer and they did not even pay it to the Shipping company. Why no government authority looking into this?

Service has gone down hill, missing items. Service used to be great! Dropped of directly to FedEx, arrived in Australia in 3 days! No better prices… and then…after about 8 months where they could not ship to Australia the service came back far more expensive, slower shipping, and an undisclosed shipping company. Short version; our package was opened and repackaged by package hopper (no clue why, we’ve packed before just fine) and a few items went missing. PackageHopper says they didn’t see it. So stuck with a He said she said limbo. Lost more goods than what we saved.

I shipped a package to my nephew in UK… I shipped a package to my nephew in UK through packageHopper. Chose Fedex priority service. This was a gift but they provided me with a wrong form as commercial and that I was exporting the items. Now my package is stuck in customs and they want their duties and taxes. I got in touch with packagehopper several times yesterday and their customer service is the poorest I had come across. I was able to chat with 3 different people and they showed no interest in my issue and took no responsibility for sending me a wrong form but point blank told me that once its shipped its my responsibility. I wish I had not used this service and gone to USPS at least my package was going to make it there without all this hassle. They definitely look like a scam to me now otherwise the shipping costs would not have been this inexpensive.

Package Hopper On 7-17-22 & 7-18-22, Access USA without notice began withdrawing the following UNAUTHORIZED amounts from my Package Hopper shipping account; $599.99, $599.99, $599.99, $303.20, $303.20. Perhaps these are the amounts the insurance claim would have been given to me, however these amounts were being withdrawn from my bank account via PayPal. I had to block Access USA’s access to my PayPal account and delete payment info on my Package Hopper online account, to prevent further withdrawals. History: 3/23/22 I paid Package Hopper / Access USA / myus (all same entity) a total of $497.82 to ship 3 packages to Ghana, Africa. Package Hopper shipped these via FedEx, tracking #s 271192171567, 271192657280, 271193043917. FedEx has refused to release packages to recipient due to ‘fraud’, citing that the account # is invalid. I requested myus to pay FedEx, since I paid them. Or; reimburse me, since all 3 shipments were fully insured. PH has refused to rectify this situation. All packages still sit in Ghana in FedEx’s office.

Is it a scam to use your company? I sent a package through Australia,by printing from my computer and paid your charge of $45. I just got a bill from FedEx for that posting for $198.You have gotten paid but FedEx saysyouhave no account with them, therefore they are charging me a ridiculous amount of money for an envelope weighing less than than1lb.andmeasuring7 inches by 11 inches.your. Ompany