Lisa Montgomery
GBNo Merry Christmas for You! I sent a box of Christmas presents from my home in Florida to my daughter in Ireland. The shipper used DHL for clearance and delivery in Ireland. I carefully wrapped the presents and packed the box, unaware that each item would be unwrapped at customs. Since I had room in the box, I sent stocking stuffers, some mail, and other little items of no real value. I was also unaware that each item would be itemized on the customs form, so each present was unwrapped, each item listed, and I paid 5 euros for each item after the first 5 items. Seventy euros - on top of the delivery fee, customs and taxes - just to itemize mail and chapsticks! When the box arrived at my daughter's home, it was unsealed and the items carelessly thrown in. It ruined my Christmas! DO NOT USE DHL!
Richard Murphy
GBThey came through for a small shipment… They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.
Rochelle smithline
GBIs it a scam to use your company? I sent a package through Australia,by printing from my computer and paid your charge of $45. I just got a bill from FedEx for that posting for $198.You have gotten paid but FedEx saysyouhave no account with them, therefore they are charging me a ridiculous amount of money for an envelope weighing less than than1lb.andmeasuring7 inches by 11 inches.your. Ompany
John G
GBFedEx demand Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx
Joy Olukoya
GBMy 4 boxes were supposed to be sent to… My 4 boxes were supposed to be sent to nigeria, only for me to find out ups delivered to Package hopper and there’s no phone number to contact them. I’m beyond furious. UPS is giving me the run around. These items are worth thousands. I just need my stuff back please. How can I reach package hopper????please help me