Anne
GBMy experience financially with this… My experience financially with this company was horrible. I paid 118.00 for a package that only cost 30.00. This company paid FedEx 30.42 and kept the remaining balance of 118. They claim they do not give refunds. Very sad. I tried reaching them and you cannot talk with anyone. I've sent several emails and no response.
Deepak Jindal
GBFRAUD, you will be asked to pay by fedex again I used them to buy a fedex package. I was charged for the same and package was delivered and now from last 6 months fedex is asking to pay 200$ for the same. They are fraud company and doesn’t pay fedex, and now they are telling fedex system have issues. When I contacted few months back they said they have invoice issues with fedex and they will fix the same and nothing was done for the same and now they are putting it on fedex. NEVER USE THIS FRAUD COMPANY!!!!
John G
GBFedEx demand Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx
Richard Murphy
GBThey came through for a small shipment… They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.
Strad
AUAwful !! Do be fooled by their cheap price; for I had to pay much more due to their clerical error! I sent my 89 Lbs well sealed package and a carefully filed invoice. PackageHopper created a dupe with discrepancy in it, this directly resulted the Australian Customs had my package detained for 2 months, and eventually arrived with the box cut open, I had to pay Australian authority extra for their inspections. The entire time, PackageHopper by MyUS did not lend any help with the issue and their attitude was I can't shake them, tough luck, story end.