Anne
GBMy experience financially with this… My experience financially with this company was horrible. I paid 118.00 for a package that only cost 30.00. This company paid FedEx 30.42 and kept the remaining balance of 118. They claim they do not give refunds. Very sad. I tried reaching them and you cannot talk with anyone. I've sent several emails and no response.
Lamonika Bazel
GBAwesome! I found package hopper in june...i was so estatic because i joined a snack swapping group on facebook and it had saved me about 3 times the amount... not only that my package arrived in just a few days!!!... i immediatly shared with my snack swapping group and we have been happily using ever since.... ive sent about 13 boxes with them so far and ive only had my package delayed one time and i chop that up to the holiday season... i even put the wrong address and they were quick to help me change it and have ny package sent to the correct address...ive been extremely happy with their service and continue to not only use them but reccomend them to others...u even shared it with fed ex workers who were shocked at the discounts given when using package hopper rather than shipping straight thru with fed ex.... i truly thank you guys and will contonue being a valued customer!!!
Petra
GBI was skeptical, and then OVERJOYED I read reviews here, and understandably, I was skeptical. 50% of the reviews were bad 50% were good. The good reviews were shorter; the negative reviews were more detailed. USPS is not delivering mail from USA TO NZ. My daughter is a marathon open-water swimmer and needed Carbopro and some swim goggles that she can’t get there. I looked at shipping rates with DHL, UPS, and FedEx on their sites. My package would cost between $200-260?!? Package hopper was $65?!?! I threw the dice, followed the instructions, took my package to a FedEx store. They gave me a pouch, asked if I needed a receipt, (said yes), and crossed my fingers. I shipped it 3-5 business days. Dropped it on a Thursday, it was at my daughter’s on the following Wednesday! Exactly as indicated (5 business days). I’m sending a second package today. Will let you all know
Richard Murphy
GBThey came through for a small shipment… They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.
Rochelle smithline
GBIs it a scam to use your company? I sent a package through Australia,by printing from my computer and paid your charge of $45. I just got a bill from FedEx for that posting for $198.You have gotten paid but FedEx saysyouhave no account with them, therefore they are charging me a ridiculous amount of money for an envelope weighing less than than1lb.andmeasuring7 inches by 11 inches.your. Ompany