Awful !! Do be fooled by their cheap price; for I had to pay much more due to their clerical error! I sent my 89 Lbs well sealed package and a carefully filed invoice. PackageHopper created a dupe with discrepancy in it, this directly resulted the Australian Customs had my package detained for 2 months, and eventually arrived with the box cut open, I had to pay Australian authority extra for their inspections. The entire time, PackageHopper by MyUS did not lend any help with the issue and their attitude was I can't shake them, tough luck, story end.

FRAUD, you will be asked to pay by fedex again I used them to buy a fedex package. I was charged for the same and package was delivered and now from last 6 months fedex is asking to pay 200$ for the same. They are fraud company and doesn’t pay fedex, and now they are telling fedex system have issues. When I contacted few months back they said they have invoice issues with fedex and they will fix the same and nothing was done for the same and now they are putting it on fedex. NEVER USE THIS FRAUD COMPANY!!!!

They came through for a small shipment… They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.

I shipped a package to my nephew in UK… I shipped a package to my nephew in UK through packageHopper. Chose Fedex priority service. This was a gift but they provided me with a wrong form as commercial and that I was exporting the items. Now my package is stuck in customs and they want their duties and taxes. I got in touch with packagehopper several times yesterday and their customer service is the poorest I had come across. I was able to chat with 3 different people and they showed no interest in my issue and took no responsibility for sending me a wrong form but point blank told me that once its shipped its my responsibility. I wish I had not used this service and gone to USPS at least my package was going to make it there without all this hassle. They definitely look like a scam to me now otherwise the shipping costs would not have been this inexpensive.

Is it a scam to use your company? I sent a package through Australia,by printing from my computer and paid your charge of $45. I just got a bill from FedEx for that posting for $198.You have gotten paid but FedEx saysyouhave no account with them, therefore they are charging me a ridiculous amount of money for an envelope weighing less than than1lb.andmeasuring7 inches by 11 inches.your. Ompany