PackageHopper by MyUS

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1.90
Based on 20 Reviews

5

15.00%

4

0.00%

3

15.00%

2

0.00%

1

70.00%
About PackageHopper by MyUS

Skip the hassle with other international shipping options and start simplifying with PackageHopper! With affordable rates and a simple online process, we’re connecting families, expats, small businesses and travelers in 210+ countries & territories.

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Georgio Answielo
GB

The total quote was $75 The total quote was $75 But was hit with a $150 custom tax for sending an iPhone

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Ragni Trotta
GB

Do not use this company Do not use this company. After spending hours wrapping Christmas gifts and baby gifts with beautiful paper, bags and personalised tags, gift arrived in Norway with all paper, tags and bows totally removed from the box! MyPackagehopper has opened the box, unwrapped all the gifts and thrown all wrapping out! All contents arrived as if items had been thrown into the box with no care at all. I am beyond furious! What a huge mistake using them. Do not use these people, there was no difference on cost either.

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GPK Company, LLC
GB

Package Hopper On 7-17-22 & 7-18-22, Access USA without notice began withdrawing the following UNAUTHORIZED amounts from my Package Hopper shipping account; $599.99, $599.99, $599.99, $303.20, $303.20. Perhaps these are the amounts the insurance claim would have been given to me, however these amounts were being withdrawn from my bank account via PayPal. I had to block Access USA’s access to my PayPal account and delete payment info on my Package Hopper online account, to prevent further withdrawals. History: 3/23/22 I paid Package Hopper / Access USA / myus (all same entity) a total of $497.82 to ship 3 packages to Ghana, Africa. Package Hopper shipped these via FedEx, tracking #s 271192171567, 271192657280, 271193043917. FedEx has refused to release packages to recipient due to ‘fraud’, citing that the account # is invalid. I requested myus to pay FedEx, since I paid them. Or; reimburse me, since all 3 shipments were fully insured. PH has refused to rectify this situation. All packages still sit in Ghana in FedEx’s office.

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JC
GB

Cautiously optimistic! Used them to send overseas package, worked great so used them again, this time my package got held up and never delivered for a reason never fully explained to me! Package Hopper kindly offered a full refund which they didn’t send, when I kept checking on it they finally sent it to my PayPal but disputed it 2 days later and got their money back! They did it in a way that made it look like I offered them a service I didn’t provide and when I responded to dispute PayPal didn’t even review my document showing it was refund! Now I have a negative balance in PayPal because I had already transferred the money! Still trying to resolve this thru PayPal! Update: After multiple emails back and forth they have reissued my refund!! I am cautiously waiting to see if they leave it this time! My experience with them the first time was excellent so hopefully this is now resolved!

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Anne
GB

My experience financially with this… My experience financially with this company was horrible. I paid 118.00 for a package that only cost 30.00. This company paid FedEx 30.42 and kept the remaining balance of 118. They claim they do not give refunds. Very sad. I tried reaching them and you cannot talk with anyone. I've sent several emails and no response.

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