My 4 boxes were supposed to be sent to… My 4 boxes were supposed to be sent to nigeria, only for me to find out ups delivered to Package hopper and there’s no phone number to contact them. I’m beyond furious. UPS is giving me the run around. These items are worth thousands. I just need my stuff back please. How can I reach package hopper????please help me

They came through for a small shipment… They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.

I shipped a package to my nephew in UK… I shipped a package to my nephew in UK through packageHopper. Chose Fedex priority service. This was a gift but they provided me with a wrong form as commercial and that I was exporting the items. Now my package is stuck in customs and they want their duties and taxes. I got in touch with packagehopper several times yesterday and their customer service is the poorest I had come across. I was able to chat with 3 different people and they showed no interest in my issue and took no responsibility for sending me a wrong form but point blank told me that once its shipped its my responsibility. I wish I had not used this service and gone to USPS at least my package was going to make it there without all this hassle. They definitely look like a scam to me now otherwise the shipping costs would not have been this inexpensive.

My experience financially with this… My experience financially with this company was horrible. I paid 118.00 for a package that only cost 30.00. This company paid FedEx 30.42 and kept the remaining balance of 118. They claim they do not give refunds. Very sad. I tried reaching them and you cannot talk with anyone. I've sent several emails and no response.

Awesome! I found package hopper in june...i was so estatic because i joined a snack swapping group on facebook and it had saved me about 3 times the amount... not only that my package arrived in just a few days!!!... i immediatly shared with my snack swapping group and we have been happily using ever since.... ive sent about 13 boxes with them so far and ive only had my package delayed one time and i chop that up to the holiday season... i even put the wrong address and they were quick to help me change it and have ny package sent to the correct address...ive been extremely happy with their service and continue to not only use them but reccomend them to others...u even shared it with fed ex workers who were shocked at the discounts given when using package hopper rather than shipping straight thru with fed ex.... i truly thank you guys and will contonue being a valued customer!!!