Never received my item Never received my item. Tracking says it went from the US to the UK back to the US then back to the UK again.... Im from Canada.

FAKE COMPANY!!! BE VERY CAREFUL This company does not exist in reality. Their address is fake and many other fake shipping companies are registered under that same address. Do not trust these people... they are scammers and all their Google reviews are fake

Avoid this company Avoid this company. Japan Crate uses them. This shipping company is just as inept as Japan Crate and their sister companies. Absolutely horrible / non existent customer service that if you do get a human and not some zen desk macro, they will lie to you in circles even when you show them clear information they are incorrect.

Do not use Shipped over a month ago and package still hasn’t arrived I have no way of tracking it and customer service refuses to help me.

STAY AWAY FROM THIS COMPANY First time using this company to ship package abroad and I heavily regret it. Tracking shows no movement for over a month now and their customer service is like a bot that keeps on sending me the exact same responses. I cannot reach out to an actual person in this company. Starting to think my package is lost. Unfortunately, these are not commercial items that can simply be replaced and this is wedding related. I am warning everyone to stay away from this company. I regret not searching before using their service. I am just finding out now how bad their service is and how high percentage are their lost packages.