Neighborhood Storage is TERRIBLE Neighborhood Storage is TERRIBLE! The secured gates at 2 locations are either broken and stay open for months.or broken and won't open for days! They gave me 3 more days to move out of 2 of my units and are trying to penalize me for not being out on time. The gate was broken for a week and I had no access. If you call after hours they charge you a $35 fee for someone to address an issue.

To many changes on existing customers I feel the rate changes and added insurance is a unfair increase to long term tenants is outrageous. Due to no building buy out as well new location! Turn out over the 6th year period no free mouth rental for being loyal customer just over the top $5 on with the taxes how unfairly done. So I rate them at a 2half stars!.

Very Happy with storage unit The units are clean and the road between units are enough for 2 cars side by side. This is a plus, so you don't have to worry about blocking someone trying to go by.

These people are the absolute worst… These people are the absolute worst people to deal with. You can't get ahold of anybody you make they either don't post it to the right unit. They tell you your account is upto date you won't be locked out then a week later they padlock your unit for no reason.Called these morons to find out why said a manager will call back that was bull to. would never recomend this half a__outfit to anyone

trash piled in front of unit door… trash piled in front of unit door blocking entrance. Multiple calls no result...one guy said "I see you have two units..which one is blocked, please email me a picture" both units are on same isle..shouldn't take Sherlock Holmes to figure out where to look and he provided NO email address to send picture. There were items intended for Xmas gifts we wanted to get to but couldn't thanks to poor service.