I don't even want to give them this one… I don't even want to give them this one star ,Gandhi shipping is such a hopeless service. They do not have the courtesy to pick the phone an deal with the questions. They don't reply to email. They charge you a fixed amount when you are sending your shipment from USA when it comes to India they again charge you for it . They are trying to extort more money . This is a worst service agency I heard about. Biggest mistake to have selected them for our boxes. Very rude to talk no cooperation what so ever.

Biggest fraudster shipping company with… Biggest fraudster shipping company with zero customer service and adherence to promise. I would like to mention 2 individuals namely Mushir Rangoonwala and Vineet Ranjan who hopeless guys. During initial phase, they will provide all assurance on timely delivery and commitment. As soon as you release first installment, the trouble will begin. I booked my consignment in May 2019 and got partial delivery in October 2019 which 5 month where the commitment was for 8 weeks max. I had to follow up endlessly to get my delivery and it was painful experience dealing with these unprofessional people. In addition, one of my valuable box was missed and these guys never bothered to ask the details. Again after beating them to death by asking through emails and calling, they gave a mute reply asking to file a claim without much info. Now I'm chasing them to get the claim process. Advise to all: Do not fall in the trap of what they claim as the trusted and quality cargo company...as they are not. One of my friend happened to use the same and suffered similary. They even do not have proper documentation on payment tracking system and I was asked to pay twice for the same payment. I had to literlly show them the transaction snapshot to make them agree that I have made the payments.

False promise and no update once you pay!! The initial phase was impressive when I contacted them. They immediately provided quotation and followed up for payment and shipment. The real problem started when I contacted them after 2 months for the status of the shipment. I called them when they didn't responded to my emails. I have been told that the shipment reached destination and will be out for next week. When the consignment didn't reached after 3 week, I contacted them and they again made the same statement that it will be out by next week. Two weeks later I contacted with Owner of company hearing false promises from customer agents and that didn't helped too. I've been directed to Agent who deliver the consignment at destination. It was not my job to follow up with them, however I did follow up and didn't get any positive response. Finally, It took around 6 months to reach the consignment at destination after continuous followup with Gandhi Shipping and their vendor at destination location. I used other company for my other shipment and it was very smooth. They provide regular update and keep there promise. I will not recommend Gandhi Shipping. Try other companies and they are really good!!

Poor service I have ever seen. Please stay away this company I am giving this one rating only for fooling the customers so cleverly by speaking nicely in the beginning. We shipped 5 boxes only used HOUSEHOLD items (all kids stuffs and our memories). From the day they agree to pick boxes from home they were giving only false PROMISES. They did not pick the boxes through FEDEX which they agree to do initially, later after making so many calls they arranged to pick through some other truck. While making payment they told us there is no hidden charges but after reaching Mumbai port they are charging us again for custom clearance which is highly ridiculous. We are writing so many emails and phone calls to Mr. Mushir Rangoonwala and Mr. Vineet ranjan, but they blocked our number . We are really scared how to get our stuffs from these heartless cruel service people. Highly unprofessional behavior is seen from each employee in this organization. If I do not receive my boxes, I wont leave them simply, I will lodge a consumer complaint against the company.

Please do not use this company Please do not use this company - EVER . We are still waiting for our delivery and they will not answer your calls in India. Everything is shady about their operation.