Kris
GBNo accountability No accountability. Those tracking numbers are meaningless. I do not fault the workers. Most do the best they can under a top heavy ineffectual management. Seems as if they've stopped scanning items to either save time or play with the numbers. They used to scan your package every step of the way. I would say they are very hit and miss. I have been pleasantly surprised and extremely frustrated at various times. I receive my medication every month from the VA and it's always nerve wracking to see whether they will arrive on time, or at all. Yes I did have one prescription that was never delivered and never received a response from USPS. Latest debacle: my package left NC on the 18th and this morning showed it was still sitting in Jacksonville. A few minutes I checked and was shocked to see it's out for delivery! So the problem is partly restructuring (de joy's TEN YEAR plan) and lack of staffing and basically the fact that even if you do have a tracking number, it won't do you any good. You just still have to cool your heels and wait...don't even bother contacting them. Centralizing this massive unaccountable bureaucracy even further is a big mistake. I would hope that the man who HIRED him will FIRE him...make the USPS run on time in 2025!
RWHimebrook
GBUSPS is a joke Unfortunately 1 star is as low a rating that can be given. That is far too generous of a rating for the USPS. As of today, 04.22.2024, my March and April house payments have not been delivered. We had to stop payment on the March payment and along with the late fee, the USPS cost us an extra $75. We mailed the April payment on April 1st, 3 weeks later and not delivered. We only live about 200 miles from where the envelope is going. If the USPS went out of business it would be an improvement of delivery. They are a joke. I have zero confidence and trust in their ability to deliver anything on time and to the correct place.
Celia
GBLost Easter package Mailed my son's easter package on March 25th. Was to be delivered in 2 days. Today is April 10th, package was last scanned in Detroit, the first distribution center, on March 25th!!! Was never delivered. Tracking indicates "in transit" to next facility from Detroit!! I'm assuming it was stolen, lost, or who knows where it is at this point. It was marked "perishable" all over the box. Terrible run government organization!
Larry
GBWent to my post office [48230] Went to my post office [48230], on Jefferson Ave. in Detroit, at 2:00pm all the doors were locked and there was a hand printed sign that said they were at lunch until 2:30. What kind of practice is this? Louis DeJoy sure has destroyed our top notch postal system and made it a third world organization.
Yashica Hickson
GBUSPS is complete trash USPS is complete trash. I had a package that was supposed to be delivered on April 15th. By the 20th the package is lost, possibly stolen. No clue of tracking information updated its still is the next facility whatever next facility means. However, I do know I don't have my package, had to get a refund, and my package still in the air somewhere. The USPS Director is trash too. Cannot contact anyone and USPS is also not hiring. The chat now button doesn't work, the number asks you the same question about a package with absolutely no follow-up. None. I've filled out everything with no email or results.