Lon Lon
GBZERO STARS!!! ZERO STARS!!! This company is full of it, they left my package OUTSIDE UNSECURED at the mailstation in my apartment complex, not inside the mailbox literally OUTSIDE sitting on the ground and it was stolen and then they had the audacity to say it was delivered to the correct address to the mailroom. I want to show the picture of exactly what they sent me as proof but I don’t see a section on here to add picture.
tamra
GBNever again!!!! Never again!!!! Never again!!!!! I need a list of companies that ships through LSO cause I will avoid them! I order from Nordstrom January 7th package wasn’t picked up from Nordstrom until January 11th it’s now January 19th and still haven’t received my package the dumb ass website on one day indicates “out for delivery” then the very next day “ inbound scan” like WHAT it just said it was “out for delivery “ I really wish Nordstrom would change their delivery service. It doesn’t make sense that a store like Nordstrom‘s is using a company like this to deliver their packages. Do they not see this happening? Are they not paying attention? Please don’t use this company!
brandi G
GBThis shipping company should not be in… This shipping company should not be in business. They are incompetent and unreliable with what they are open to do which is deliver packages. I have had them unfortunately as my carrier 5 times and 3 of those times I didn’t receive my package. They fraudulently sign your package and mark it delivered. It’s so shameful that companies are still using LSO. You would think that the seller would be losing out on money for having to refund customers and losing the product. I’m wondering does the seller file insurance claims on lost goods and get a nice lump sum from it? It has to be something in it for them to use a company that is clearly fraudulent. It’s no secret and its not hard to find reviews on how sh@@ty this company is. I have completely stopped ordering from places when I find out LSO is being used and before I order from new places I will email or call customer service before I spend money with them. I hate LSO with a passion.
kevin
GBThese guys suck on every level from the CEO on down. These guys are a totally mismanaged and pitiful organization from the CEO on down. If they were a publicly traded company they would have been run out of business a long time ago. Apparently, and what their other reviews would indicate, a good number of LSO's employees are professional criminals, and thieves. I ordered an expensive bottle of perfume from ULTA for my 16 yr old daughter for Christmas when the package finally arrived on the the day after Christmas I immediately realised it had been opened and retaped with clear tape. sure enough her $180.00 bottle of perfume had been replaced with a pack of men's depends PEE PEE underwear. What a bunch of sick MF er's By the way the package was ordered on December 17th. The tracking information said the package was out for delivery on the 20th in Kansas City (in the metro where I am staying) but was never delivered until the 26th of December. These guys totally suck on every level!! Never use them EVER!!
Tiffany Travis
GBWhy would the driver deliver the… Why would the driver deliver the package to the front of the leasing office. They were too lazy to deliver the package to my door. The leasing office was open and they still delivered the packages to the front of the door. I had to contact customer service to get the picture.