LSO/ Lone Star Overnight

6500 River Place Blvd., 78730, Austin, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About LSO/ Lone Star Overnight

LSO, Lone Star Overnight, is the leading regional package delivery company in Texas, Oklahoma, and Louisiana, providing Express next day 8:30a*, 10:30a, and 3pm delivery; Express 2nd day; and Ground 1-3 day. We provide same/better service at rates up to 40% less expensive that's easier to do business with, compared to FedEx or UPS. * to most areas

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John Shipley
GB

Ugh! Ugh! Watching the tracking on my package reminds me of playing pinball, but a lot less fun. It’s “out for delivery”, but then no, it moves farther away. Then, instead of going to the residential address, it seems to have gone to some business that was “closed”, and had “no access”. I alerted them to the error and resent them the address (even though the address they already had was correct). I even sent them a photo of the house. I’ve also sent them a Google Maps link to the exact location. Several days later, still nothing. The company’s email responses are formulaic assurances that my inquiry is “under research” and will receive the “highest priority”. Very clearly, the customer service rep has a readily available collection of stock replies tailored to increasingly irate inquiries. But, equally clearly, no action is ever actually taken. So yeah, I’ve pretty much given up hope that the package will arrive in my lifetime. Deliveries really don’t get much simpler than this one, folks, and they still can’t manage it.

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Maksym Pozomin
GB

Shein order. They don't know how to deliver things Ordered something from Shein, they shipped the package using this LSO company. They misdelivered my package and when I contacted them they basically did nothing. The driver delivered the package to a maintenance room in the apartment complex instead of delivering to my apartment. Some of you may think, maybe I didn't specify the apartment number, but I did! If you can't find the right apartment, drop it off to the front office, but not to a maintenance door. They didn't apologize or offer any solution. All they did after I told them about the missing package was wishing me a good day and advising to contact the seller. The worst people ever.

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MICHELE L
GB

Other than taking longer than expected… Other than taking longer than expected to be delivered, my package which included 6, 750ml glass bottles, marked FRAGILE arrived intact. Even without any dents in the box. I had read all the negative reviews and was worried since my package had not gotten to me yet. But, all was good. Just wanted to leave a positive review amongst all the negative ones. I'm glad I did not have a similar experience!

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Tiffany Travis
GB

Why would the driver deliver the… Why would the driver deliver the package to the front of the leasing office. They were too lazy to deliver the package to my door. The leasing office was open and they still delivered the packages to the front of the door. I had to contact customer service to get the picture.

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Jaylee Brown
GB

This company is beyond trash This company is beyond trash, they told me they were unable to deliver my package due to “unable to access” after I gave very very specific instruction's. Mind you they split my package into 3 separate ones and fedex and USPS has no trouble finding it. They have unclear communication, I was told it would try to he redelivered today and was lied to, no one came or tried to redeliver, overall this company is trash and I don’t know how they are even legal or in buisness.

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