First time buying from SHEIN and last… First time buying from SHEIN and last if they keep using SpeedX! They left my package at some random person's house, on a completely different street, and had the audacity to mark it as delivered.

No customer service No customer service - have tried emailing, calling, and texting them to acquire address so I can pick up my package and have received no response. They did not attempt a second delivery, and left no indication of how to retrieve package or where the package currently is. Very frustrating.

I wanted to Thank you for reaching out… I wanted to Thank you for reaching out about my package delivery I received it with no problem you are amazing continue to be Great.I will give Five ⭐⭐⭐⭐⭐

This company is trash please cancel… This company is trash please cancel this company or some sue them or something because this is outrageous and it needs to be stopped

ZERO STARS IF I COULD I placed an order with SHEIN on April 13, products I needed for 4/27. I purposely filled my cart so that I can get expedited shipping. My delivery window said Aug 21-22. I opted to have the items sent to my workplace since I have no safe space at home and I'd obviously be at work. SpeedX attempted the delivery on Sunday Aug 21. Okay, nbd I expected them to attempt delivery the next business day like other couriers do. Come Monday, nothing. I reach out to their "team" several times, providing my work hours to a Jessie. No attempt on Tuesday, even said it went back to their "designated facility" in NY, I'm in MA. I reach out AGAIN, Jessie asked me the same questions and gave me the exact same response as the first time I reached out. 2 days later on April 24 they attempt a delivery at 9:04pm even after I provided my hours THREE TIMES at this point, and getting the same response from Jessie every time. I see an attempt Aug 25 at 5:55am....seriously??? I reach out AGAIN and at this point even reached out to SHEIN and they told me they're coordinating with the logistics team to have my stuff sent to me asap. Today on Aug 26, I see another failed attempt due to closed premises which is complete garbage. My work place was open and I even checked security cameras, nobody came by. I complained to SHEIN again and demanded a refund but they told me I'd have to wait for next Tuesday April 30 to see if I receive my stuff first. At this point, I'm ready to file a chargeback. I am now hesitant on spending my money at SHEIN if I have to play this cat and mouse game. It's ridiculous that SpeedX has no customer service team or number to contact. You can only reach out via their chatbot and "they" respond hours later with irrelevant help.