The salesperson didn't want my business… The salesperson didn't want my business because of what he felt was a low quantity. I originally contacted the company for help with which product would be a good solution for our company project. Instead of helping me determine the best product, the question of "quantity" was mentioned several times and then I was told to buy from Uline. I received an email from the salesperson, John, saying Mr. Shrinkwrap was not a good fit due to the quantity of our products we would be needing a solution for. A single roll of shrinkwrap can be purchased online, who cares what our quantity was going to be, I just wanted to know the right product to use.

Customer Service is everything There were some out of stock items in my order. I received a call from the nicest young lady who immediately gave me options, updated my order and avoided delays. I am happy with the product but even happier with the customer service. I am seriously looking into making another purchase on one of your heated blowers.

Usually purchase Ripack igniters Usually purchase Ripack igniters. Speedy service, best price. Living in Canada would prefer an alternate shipping method to UPS such as USPS to minimize broker costs.

Start to Finish #1 Person contacted me quickly after leaving a msg. #2 The sales person answered my questions quickly this also involved asking other teams members to make sure that I received the correct information. #3 Transaction went very easy $4 I scheduled my pickup and they made that part easy as well.

A very satisfied customer!!!… Each of my contacts with company personnel was extremely pleasant and satisfying. Donna was very accommodating in making sure that my order was correct and properly billed. She also did a stellar job in directing me from their warehouse back to the interstate. I can’t say enough about Kelvin. He is a topnotch professional. This extends from his getting my boat in out of the rain to completing the entire wrap alone and then getting my boat out of the warehouse past a maze of vehicles in a crowded parking lot. He explained every step of the wrap process and made sure that I understood why each step was necessary. He was very patient with all of my questions. I will definitely use this service again.