David Kiley
GBNot wholesale pricing at the moment. Shipping fees too high. Their online system works really good from a technological perspective but unfortunately their wholesale vendors are not great. Most of them charge a ridiculous amount for shipping, making the product cost way above retail. For example one company charged 3.89 for cheap headphones which sounds like a great price, but they added $15 for shipping (when such a small item definitely wouldn't cost more than $5 to ship since it would be under 4 oz). Walmart sells similar products for $5, so how are you going to compete with that with ebay fees when your price is nearly $20. Obviously if the price is too high no one is going to buy from you. I think wholesale2b could be great if they started clamping down on excessive shipping charges - perhaps making it against the rules to charge so much on small items.
Shahzad Khaliq
PKMia was very helpful in answering my… Mia was very helpful in answering my query...
Alicia
GBIt was a pleasure talking to Lisa It was a pleasure talking to Lisa. She answered my questions in detail and now I know how to proceed. Thanks Lisa :)
Matthew Werner
GBWholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....
Christian
CAW2B's Team Their customer service team are great, especially Ani, he was very patient with me and helped me fix an issue with linking my store to their platform, they have tutorial videos too which is nice and helpful. I've created several support tickets and they always fixed everything quickly. Looking forward to continue using W2B for my business, highly recommend them.