W2B's Team Their customer service team are great, especially Ani, he was very patient with me and helped me fix an issue with linking my store to their platform, they have tutorial videos too which is nice and helpful. I've created several support tickets and they always fixed everything quickly. Looking forward to continue using W2B for my business, highly recommend them.

Wholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....

This is the most unprofessional company… Products have high prices. I checked many products and found I can get the same prices buying retail on Amazon. Imagine that. Based on my overall experience I just couldn't believe that even if things were ordered they would ever ship in a timely fashion. This is the most unprofessional company I have ever dealt with. I had multiple problems I needed help with and their useless online chat person could never answer ANY question and would always tell me to create a support ticket. I sent in multiple tickets over the course of a few weeks and NEVER got even one response. I'm glad I only signed up for their monthly plan because when you cancel they don't refund you anything. Imagine if you paid for a year but found out it's a worthless service! Beware.

I like the service that abbie give me I like the service that abbie give me. Thankyou

Zara, a kind online agent Zara, the agent I delt with today for questions for the business my husband & I have started was kind, & helpful! We are new to wholsesale2b & hope the process continues as well as the help we were given by Zara today!