Matthew Werner
GBWholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....
Jose Reyes
GBCustomer service is excellent Customer service is excellent. I am a new customer and so far everytime I have had a question, customer service has been prompt and courteous. I am very pleased with my experience so far and am looking forward to hopefully working with Wholesale2b for a ling time.
Michael Minovich
GBGreat help Great help! Answers the majority of my questions! And linked to the rest! Fast friendly experience! Highly recommended!
andreas sala
GBI was chatting with Zara and wanted to… I was chatting with Zara and wanted to ask for domain verification and woocommerce plan. She asked me to open a ticket for support team to provide further detail
Jackie
GBI opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!