Thanks for a rapid response Thanks for a rapid response

Zara, a kind online agent Zara, the agent I delt with today for questions for the business my husband & I have started was kind, & helpful! We are new to wholsesale2b & hope the process continues as well as the help we were given by Zara today!

This is the most unprofessional company… Products have high prices. I checked many products and found I can get the same prices buying retail on Amazon. Imagine that. Based on my overall experience I just couldn't believe that even if things were ordered they would ever ship in a timely fashion. This is the most unprofessional company I have ever dealt with. I had multiple problems I needed help with and their useless online chat person could never answer ANY question and would always tell me to create a support ticket. I sent in multiple tickets over the course of a few weeks and NEVER got even one response. I'm glad I only signed up for their monthly plan because when you cancel they don't refund you anything. Imagine if you paid for a year but found out it's a worthless service! Beware.

I opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!

It was a pleasure talking to Lisa It was a pleasure talking to Lisa. She answered my questions in detail and now I know how to proceed. Thanks Lisa :)