Abbie Abbie, was great. She answered all of my questions.

Customer service is excellent Customer service is excellent. I am a new customer and so far everytime I have had a question, customer service has been prompt and courteous. I am very pleased with my experience so far and am looking forward to hopefully working with Wholesale2b for a ling time.

Wholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....

There are better business out there for dropshipping!! Very long wait times to get a web store made. Professionalism is very much lacking! Takes 12-24 hours to have someone contact you. Weekends no one is around to help. Costs add up from initial price for essential add ons. Company doesn’t seem to care to much of clients as that one problem could take weeks to resolve. How there are positive reviews is questionable since other forum platforms also mention the poor service this company offers. Seriously go with another company and save your self some grief!

This is the most unprofessional company… Products have high prices. I checked many products and found I can get the same prices buying retail on Amazon. Imagine that. Based on my overall experience I just couldn't believe that even if things were ordered they would ever ship in a timely fashion. This is the most unprofessional company I have ever dealt with. I had multiple problems I needed help with and their useless online chat person could never answer ANY question and would always tell me to create a support ticket. I sent in multiple tickets over the course of a few weeks and NEVER got even one response. I'm glad I only signed up for their monthly plan because when you cancel they don't refund you anything. Imagine if you paid for a year but found out it's a worthless service! Beware.