Richard
GBGreat fit and quality - fits big heads! Shipping was super quick and communications was great! Hats fit my BIG head perfectly with no adjustment. I have never had hats fit this well and they have perfect brim height so you don't look like you're wearing a top hat like other brands.
John Greet
GBMaking it Right Once notified of a delivery challenge, Lift Down acted within days to make it right. I have now received my hats and they are of great quality and very comfortable.
Stephen Reed
GBLove your caps I very much like the idea of not displaying a brand. Your caps are awesome. They are a bit hot in the summer and I know you have a summer version. Honestly though I don’t really care for the height of the cap. A shorter top on the summer cap would be more fashionable. Additionally I would like to see a Gatsby or paper boy style cap from you guys made from the same material as the caps. They are quite popular in the northeastern states and I begun seeing them more often in the south.
AFL
GBService and Products Expensive/Marginal Quality After you make a purchase the website tries to "entice" you into buying something else. I thought I was clicking on a product to look at it, but NO, the website just added it to my order.... seems very underhanded to me. I had to make multiple requests for this issue to be resolved properly. Products are expensive. I've found other sites where I can get hats w/o logos for FAR less $$.
Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.