Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
Randy & Susan Rogalsky
CALove your caps Love your caps, the colours are amazing and I like the hidden strap to adjust. Keep up the good work. 🤙
AFL
GBService and Products Expensive/Marginal Quality After you make a purchase the website tries to "entice" you into buying something else. I thought I was clicking on a product to look at it, but NO, the website just added it to my order.... seems very underhanded to me. I had to make multiple requests for this issue to be resolved properly. Products are expensive. I've found other sites where I can get hats w/o logos for FAR less $$.
Pkd
GBMy earlier review was poor which was… My earlier review was poor which was based upon my local post office not delivering the hat until 9 days after they received it from Lift Down. Now that it has arrived - it's a great, comfortable, well made hat!
Chiacgo Hat Guy
GBDon't be fooled I was under the impression that with my purchase of two hats, I was to receive a third one free. That didn't happen. It also appears that the hats were both manufactured and delivered from China which made for a long wait for delivery. As for quality, I would say the items are unremarkable.