John Greet
GBMaking it Right Once notified of a delivery challenge, Lift Down acted within days to make it right. I have now received my hats and they are of great quality and very comfortable.
Randy & Susan Rogalsky
CALove your caps Love your caps, the colours are amazing and I like the hidden strap to adjust. Keep up the good work. 🤙
Lucian S
GBVery good quality Very good quality, delivery to Germany was quick and when I opened the box there was also a surprise beanie inside :)
Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
Stephen Reed
GBLove your caps I very much like the idea of not displaying a brand. Your caps are awesome. They are a bit hot in the summer and I know you have a summer version. Honestly though I don’t really care for the height of the cap. A shorter top on the summer cap would be more fashionable. Additionally I would like to see a Gatsby or paper boy style cap from you guys made from the same material as the caps. They are quite popular in the northeastern states and I begun seeing them more often in the south.