Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
Lucian S
GBVery good quality Very good quality, delivery to Germany was quick and when I opened the box there was also a surprise beanie inside :)
Kevin & Jenn
GBMostly great Great colors, and the hat is a few grams lighter than most which adds to the comfort without being cheap. I like a lower profile cap (more like a golf or tennis style) and these fit the bill perfectly. Minus one star because the buckle/strap adjustment slips fairly easily, loosening the cap so I am adjusting it daily.
AFL
GBService and Products Expensive/Marginal Quality After you make a purchase the website tries to "entice" you into buying something else. I thought I was clicking on a product to look at it, but NO, the website just added it to my order.... seems very underhanded to me. I had to make multiple requests for this issue to be resolved properly. Products are expensive. I've found other sites where I can get hats w/o logos for FAR less $$.
Mark L.
GBQuality hats for any occasion When I purchased my caps, I was very interested in the fact that it was a quality looking cap without the overbearing corporate logo. I have been extremely happy with my decision. I took advantage of the buy 2 and get one free offer, and chose the 3 colors, red, blue and green. These are now my go-to hats for hikes, drives, and daily wear. I am not disappointed in the least, quality caps at a good price. They sit great on my head, which is paramount in my choice to grab a hat to put on. I have dozens of hats, but these are certainly my favorite.