Johnny G. Thompson
GBI’m glad I found Lift Down! I am blessed with a huge noggin. Caps were an impossibility for me until I found Lift Down. Those little plastic adjustable strips on the back are just a joke as far as I’m concerned. Then I ran across the Lift Down website and investigated. Sure enough you make caps that fit me with room to spare. They are very well made, comfortable and look good too! Ordering is trouble free, shipping is quick, over all a great buying experience and a very enjoyable product! I now own 6 of your caps!
Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
Robb Murray
GBGamble paid off I had been looking for a plain black cap for a few months. Other places had them, but they were never quite right. Then I saw the ad from Lift Down. Looked exactly like what I wanted: plain, black, wool — like the one Logan wore in “Succession” … But how’s the quality? You never know with these instagram ads what you’re going to get, am I right? And $45 isn’t nothing. So I read the reviews, saw mostly good things and decided to go for it. And now it’s literally the best cap in my collection. Leather strap could be a bit more robust, but it’s essentially a perfect cap. Looking to add a second one, maybe a nice maroon or olive green.
Richard
GBGreat fit and quality - fits big heads! Shipping was super quick and communications was great! Hats fit my BIG head perfectly with no adjustment. I have never had hats fit this well and they have perfect brim height so you don't look like you're wearing a top hat like other brands.
Rick Noss
GBAfter a slight mishap on my Ship To… After a slight mishap on my Ship To location, I couldn't be more pleased with the service and the quality of the hats. The colors and materials are just as indicated...and I love the muted earth tones!