Randy & Susan Rogalsky
CALove your caps Love your caps, the colours are amazing and I like the hidden strap to adjust. Keep up the good work. 🤙
AFL
GBService and Products Expensive/Marginal Quality After you make a purchase the website tries to "entice" you into buying something else. I thought I was clicking on a product to look at it, but NO, the website just added it to my order.... seems very underhanded to me. I had to make multiple requests for this issue to be resolved properly. Products are expensive. I've found other sites where I can get hats w/o logos for FAR less $$.
Pkd
GBMy earlier review was poor which was… My earlier review was poor which was based upon my local post office not delivering the hat until 9 days after they received it from Lift Down. Now that it has arrived - it's a great, comfortable, well made hat!
John Greet
GBMaking it Right Once notified of a delivery challenge, Lift Down acted within days to make it right. I have now received my hats and they are of great quality and very comfortable.
Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.