Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
Mark L.
GBQuality hats for any occasion When I purchased my caps, I was very interested in the fact that it was a quality looking cap without the overbearing corporate logo. I have been extremely happy with my decision. I took advantage of the buy 2 and get one free offer, and chose the 3 colors, red, blue and green. These are now my go-to hats for hikes, drives, and daily wear. I am not disappointed in the least, quality caps at a good price. They sit great on my head, which is paramount in my choice to grab a hat to put on. I have dozens of hats, but these are certainly my favorite.
Robb Murray
GBGamble paid off I had been looking for a plain black cap for a few months. Other places had them, but they were never quite right. Then I saw the ad from Lift Down. Looked exactly like what I wanted: plain, black, wool — like the one Logan wore in “Succession” … But how’s the quality? You never know with these instagram ads what you’re going to get, am I right? And $45 isn’t nothing. So I read the reviews, saw mostly good things and decided to go for it. And now it’s literally the best cap in my collection. Leather strap could be a bit more robust, but it’s essentially a perfect cap. Looking to add a second one, maybe a nice maroon or olive green.
Chiacgo Hat Guy
GBDon't be fooled I was under the impression that with my purchase of two hats, I was to receive a third one free. That didn't happen. It also appears that the hats were both manufactured and delivered from China which made for a long wait for delivery. As for quality, I would say the items are unremarkable.
John Greet
GBMaking it Right Once notified of a delivery challenge, Lift Down acted within days to make it right. I have now received my hats and they are of great quality and very comfortable.