Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
Pkd
GBMy earlier review was poor which was… My earlier review was poor which was based upon my local post office not delivering the hat until 9 days after they received it from Lift Down. Now that it has arrived - it's a great, comfortable, well made hat!
Randy & Susan Rogalsky
CALove your caps Love your caps, the colours are amazing and I like the hidden strap to adjust. Keep up the good work. 🤙
Chiacgo Hat Guy
GBDon't be fooled I was under the impression that with my purchase of two hats, I was to receive a third one free. That didn't happen. It also appears that the hats were both manufactured and delivered from China which made for a long wait for delivery. As for quality, I would say the items are unremarkable.
Paul
GBOwner of several I've bought several hats and they are exactly what I was looking for - an understated, logo free hat that complements what I'm wearing. It's plain design causes you to focus on it's design, color and quality....and not feel like you're a walking billboard.