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Lift Down

http://liftdown.com

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4.15

Based on 20 Reviews

55.00%

20.00%

15.00%

5.00%

About Lift Down

QUALITY FIRST Finding high quality, truly unbranded headwear is no longer a challenge. But it used to be, before two brothers founded Lift Down in 2019 with the mission of challenging the headwear status quo. We set out to create our brand with a simple idea in mind - add color to people’s outfits through unbranded headwear - meaning we want our products to truly be yours. We are your one-stop-shop for colorful headwear. Because you’re not a walking billboard and our goal isn't visual recognition--our goal is to complete your outfit with quality headwear. We design headwear classics that never go out of style. HOW DO WE APPROACH COLOR SELECTION? Color is our north star. When designing new collections we look for noticeable yet familiar hues that play off the season's colors. We take timeless silhouettes and continuously update them with new colors. With our team’s effort to pick the most unique and inspirational colors - we hope our products can be an inspiration to transform your styling creativity with the increased color range you now have access to. Each color we choose to add to our collection is based on a combination of research done by our team & feedback from customers. WHO ARE OUR CUSTOMERS? At Lift Down, we believe that everyone deserves high-quality headwear that not only looks great but also feels uniquely their own. That's why we're inspired by the diversity of our community and strive to create unbranded headwear that celebrates the individuality and personal style of each and every one of our customers. By offering a wide range of colors and classic silhouettes, we hope to inspire our customers to express their own creativity and transform their personal style with the increased color range they now have access to. And with our ongoing research and customer feedback, we are always looking for new ways to improve and expand our product offerings to better serve our diverse and vibrant community.

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My earlier review was poor which was… My earlier review was poor which was based upon my local post office not delivering the hat until 9 days after they received it from Lift Down. Now that it has arrived - it's a great, comfortable, well made hat!

Restocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.

I’m glad I found Lift Down! I am blessed with a huge noggin. Caps were an impossibility for me until I found Lift Down. Those little plastic adjustable strips on the back are just a joke as far as I’m concerned. Then I ran across the Lift Down website and investigated. Sure enough you make caps that fit me with room to spare. They are very well made, comfortable and look good too! Ordering is trouble free, shipping is quick, over all a great buying experience and a very enjoyable product! I now own 6 of your caps!

All of my hats had logos - I needed a change. All of my hats have logos, etc. and I wanted something more subdued but classic. You met the match perfectly. I also like the extra large, which fitted exactly with no adjustment. After the first one arrived I immediately ordered two more (wish I'd taken a chance with the three for two offer in hindsight).

Making it Right Once notified of a delivery challenge, Lift Down acted within days to make it right. I have now received my hats and they are of great quality and very comfortable.

Lift Down

http://liftdown.com

About Lift Down

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Pkd

Walter Hetrick

Johnny G. Thompson

Chuck

John Greet