Walter Hetrick
PTRestocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.
AFL
GBService and Products Expensive/Marginal Quality After you make a purchase the website tries to "entice" you into buying something else. I thought I was clicking on a product to look at it, but NO, the website just added it to my order.... seems very underhanded to me. I had to make multiple requests for this issue to be resolved properly. Products are expensive. I've found other sites where I can get hats w/o logos for FAR less $$.
Chiacgo Hat Guy
GBDon't be fooled I was under the impression that with my purchase of two hats, I was to receive a third one free. That didn't happen. It also appears that the hats were both manufactured and delivered from China which made for a long wait for delivery. As for quality, I would say the items are unremarkable.
Johnny G. Thompson
GBI’m glad I found Lift Down! I am blessed with a huge noggin. Caps were an impossibility for me until I found Lift Down. Those little plastic adjustable strips on the back are just a joke as far as I’m concerned. Then I ran across the Lift Down website and investigated. Sure enough you make caps that fit me with room to spare. They are very well made, comfortable and look good too! Ordering is trouble free, shipping is quick, over all a great buying experience and a very enjoyable product! I now own 6 of your caps!
Chuck
GBAll of my hats had logos - I needed a change. All of my hats have logos, etc. and I wanted something more subdued but classic. You met the match perfectly. I also like the extra large, which fitted exactly with no adjustment. After the first one arrived I immediately ordered two more (wish I'd taken a chance with the three for two offer in hindsight).