Restocking fees for product exchange The hat quality is good and price with fright charges, is above average, no argument on this. I ordered the XL hat and when delivered, I immediately tried the hat on and felt like it was to large. So I contacted “Lift Down” for exchange for a normal size “large” (via email). I was expecting, I would need to cover the fright charges but did not expect a restocking fee! After paying $29 for the hat and shipping charges along with a restocking fee, I decided to keep the XL hat, I ordered and never mind asking for an exchange, due to the cost of the exchange fees. I would end up with a hat closer too the $50 range, when all said and done.

Mostly great Great colors, and the hat is a few grams lighter than most which adds to the comfort without being cheap. I like a lower profile cap (more like a golf or tennis style) and these fit the bill perfectly. Minus one star because the buckle/strap adjustment slips fairly easily, loosening the cap so I am adjusting it daily.

Quality hats for any occasion When I purchased my caps, I was very interested in the fact that it was a quality looking cap without the overbearing corporate logo. I have been extremely happy with my decision. I took advantage of the buy 2 and get one free offer, and chose the 3 colors, red, blue and green. These are now my go-to hats for hikes, drives, and daily wear. I am not disappointed in the least, quality caps at a good price. They sit great on my head, which is paramount in my choice to grab a hat to put on. I have dozens of hats, but these are certainly my favorite.

Love the color selection, but flimsy construction Love the color selection, but hat construction feels flimsy and cheap. For comparison, I’ve got a few Legacy hats, and they feel much more solid. The inside band is heftier and has sturdier stitching. The bill is harder, and the adjustable strap feels heavier. This all results in a sort of pliant feel that doesn’t suit the hats for more than casual wear and can sometimes tent and sag under different scenarios. Good as a beater hat if you’re looking to up your color selection, but won’t stand the test of time I believe.

I’m glad I found Lift Down! I am blessed with a huge noggin. Caps were an impossibility for me until I found Lift Down. Those little plastic adjustable strips on the back are just a joke as far as I’m concerned. Then I ran across the Lift Down website and investigated. Sure enough you make caps that fit me with room to spare. They are very well made, comfortable and look good too! Ordering is trouble free, shipping is quick, over all a great buying experience and a very enjoyable product! I now own 6 of your caps!