NOT HAPPY AT ALL WASTE OF MONEY Ordered the L200 new launch which cost me a lot of money, safe to say this is not a real company they’re based In china that sell fake knock off versions of the real company Liectroux robotic vacuums. So when I received mine I set it up as the manual said but encountered some problems straight away. It doesn’t pick up anything even if you have it on the highest suction setting, it bumps into everything, with the one I purchased it had a mop feature for hard floor, there isn’t a setting on the app to turn it off when it’s cleaning your carpet so it’s spraying water all over my carpet making it wet. It struggles to find its way back to the charging station if and when it does it struggles to get its self on the charging point meaning that I have to manually put it in the charger. Loses battery far to quick charged it to 100% within 5-10 mins of using it battery had went down by atleast 25%. I have requested a refund but from these other reviews it looks like I won’t get one so I’m now -£218. Please people read the reviews first learn from my mistake DO NOT BUY FROM THIS FRAUDULENT COMPANY

Fraud company Fraud company. The robot vacuum cleaner simply does not work. Does not take return the item. Instead the company os offering me to accept 5-10% of the original price and keep the product. Keep away. I am considering other legal options to deal with this fraudulent company. Update: asked my credit card company to block the payment to this fraudulent company. Which they did and I got the refund.

23 maila og dei greier ikkje å svare på… 23 maila og dei greier ikkje å svare på mail. Dear customer, Sorry for any problem. Could you show us a video? We will submit it to our professional technical department to analyzes and then solves your problems better. Looking forward to your reply. Best regards, Litroux Her er svaret dei sender uansett hva eg skriver.

Did not pick up even fine threads of… Did not pick up even fine threads of cotton from my carpet. Very difficult to return to. I kept being fudged with discounts rather than returns. I panicked and sent to wrong place. They will not help me. Am elderly abd disabled and have lost that money! They did not seem to understand English well enough to answer my emails. Don't go near them!

Spijt niet doen - malafide Spijt, want van kinderen een andere cadeau gekregen en dus retour. Nu wil ik retourneren, moet ik naar China sturen, terwijl product uit Duitsland verzonden wordt. Krijg ik dit antwoord:Dear Customer There is no problem with our products, the quality is very good. Please rest assured that your transaction will be protected. Returns are a hassle as you will need to send the product back to China and none of us want that to happen. Please note: If returning a product 1.We do not provide return labels; 2, Our return address is not the address on the parcel, we only accept the return address we provide; we can't receive the parcel if you return it to any other address other than the one we provide, then, all the loss will be borne by the buyer. Please do not return the goods without permission. 3、You need to send the product back to China. You will need to pay the return shipping fee, customs clearance fee and import country tax; 4. We are not responsible if the parcel is lost in transit or returned for other reasons (such as stuck in customs); In this case, how about we offer a 5% discount on your order so you can keep it? We look forward to hearing from you. Best Regards, Cheers, Cindy LITROUX SALES TEAM