
BrewBrewBrew
GBAwesome furniture As a brewery owner, I recently kitted out my bar with chairs from Superior. Their selection is top-notch, and prices were decent. Had a bit of a mix-up with delivery dates, but customer service sorted it out pretty fast, even if it took a couple of calls. The chairs look stellar in our space, really matching our vibe we've got. Definitely recommend, just double-check on those delivery times!

Kelly Jaworski
GBOne happy customer From the beginning of the order process, I was offered excellent advise on saving money on shipping. We ordered more bar seats than I planned, but it was worth the savings in the end. The seats are comfortable, light weight, but extremely sturdy. Our customers were excited as the seating is "cushy". Excellent job!

AMY
GBMy order consisted of 12 reclaimed wood … My order consisted of 12 reclaimed wood table tops . Pros; They are great, well crafted and add to the appearance of the restaurant. Cons; no hardware included (my bad) I should of asked, being reclaimed, sanded I didn't think there would be such deep divots in the wood.Food particles will get in and be difficult to clean. need to find a soft brush or other to prevent. These are heavy tables if in a spot that you pull tables together for larger groups be prepared. All said I am happy with my purchase

AM
GBNice chairs but difficult customer service and deliverey We ordered our chairs almost a month out and were under the impression that we would be able to receive them in a timely manner. We had to call DAILY to make sure they arrived-- which wasn't until the night before we opened our bar!!!!! We were unable to get a definite delivery date---just kept being told "hopefully". Everyone we spoke to was pleasant, but there didn't seem to be any mechanism to define a delivery date. Chairs are great!

customer
GBWe received our tables and chairs 4… We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.