customer
GBWe received our tables and chairs 4… We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.
AMY
GBMy order consisted of 12 reclaimed wood … My order consisted of 12 reclaimed wood table tops . Pros; They are great, well crafted and add to the appearance of the restaurant. Cons; no hardware included (my bad) I should of asked, being reclaimed, sanded I didn't think there would be such deep divots in the wood.Food particles will get in and be difficult to clean. need to find a soft brush or other to prevent. These are heavy tables if in a spot that you pull tables together for larger groups be prepared. All said I am happy with my purchase
Malin Parker, Screaming Goat Taqueria, Sarasota, F
GBGreat company... Great company.... ordered chairs for my entire restaurant...came quickly, and I love them. Ordered two additional chairs and the shipping was as much as the chairs. Additionally my order was misplaced, but once I contacted the company, the problem was solved very quickly. Very professional, friendly staff. I would order from them again, and I recommend them to my friends in the business.
Branden Warner
GBLegendary Resolve Experienced a major issue on perceived order vs actual order. After working through the situation which was handled impeccably from superior seating and adjoining trucking company we were able to find an amicable resolve for both parties. We actually ended up ordering all of our bar stools from them due to the way the other circumstances were handled and resolved. Thank you to Jane and her team for the legendary customer service we were given. Branden Warner Cadrè Entertainment & Holdings
BrewBrewBrew
GBAwesome furniture As a brewery owner, I recently kitted out my bar with chairs from Superior. Their selection is top-notch, and prices were decent. Had a bit of a mix-up with delivery dates, but customer service sorted it out pretty fast, even if it took a couple of calls. The chairs look stellar in our space, really matching our vibe we've got. Definitely recommend, just double-check on those delivery times!