I've been patient! I ORDERED A PAIR OF SHOES ON September 27 2023. My order was shipped out on a few days later. Unfortunately it was lost by shipping company and I was now facing a claim. This claim lasted from September and wasn't resolved until December. The Shipping company paid to replaced the shoe which I am now still waiting on. It's now January 27th and I haven't received a call back from anyone in regards to my purchase. I've left multiple messages and voice messages but still nothing. No one should have to wait months for a purchase. I was contacted by Mr. Morgan on January 12th. He explained the situation and assured me that my shoes would be shipped out the following day. Her we are on January 28th and still no shoes. No one has contacted me since the 12th. I tried contacting them again and again for two more weeks and still no reply or email. This has been such an inconvenience.

I've recommended 21 Exclusive Brand to… I've recommended 21 Exclusive Brand to all my friends and family. Their commitment to quality, excellent service, and passion for the clothing industry make them stand out. You won't be disappointed when you shop here!

I found their page easy to navigate… I found their page easy to navigate with many items to choose from. Exactly what I ordered, delivered in excellent time. The shoes fit perfect and is in great quality. Will buy from 21 exclusive brand again . I will be placing a new order for more items as soon as possible. This company is solid and I am happy to be a long term customer.

Shopping with 21 Exclusive Brand is… Shopping with 21 Exclusive Brand is always a delightful experience. The staff is friendly and knowledgeable, and they genuinely care about helping you look your best. It's a pleasure to shop here.

I purchased items on-line I purchased items on-line, which unfortunately included incorrect shipping fees which they debited my credit card account. They then went to ask for additional fees so I cancelled the order within days of my original purchase. They have made no effort to credit my card back and are now refusing to reply to my communications. Very poor customer experience. Do not buy from them!!