I purchased items on-line I purchased items on-line, which unfortunately included incorrect shipping fees which they debited my credit card account. They then went to ask for additional fees so I cancelled the order within days of my original purchase. They have made no effort to credit my card back and are now refusing to reply to my communications. Very poor customer experience. Do not buy from them!!

Disappointing Disappointing they couldn’t resolve my order, by not shipping out my replacement shoes like they said they would on Sept 18. Never heard back while I was trying to reach out all week to get updates until this morning to confirm my order was canceled. Affirm refunded me back the loan I took to get this purchase. …So the part where you emailed me saying you would send me a replacement shoe was lie? I wonder why you never sent me the package…Thanks for replying back here instead of personally reaching back since Monday. Yet you didn’t ship my order like you said you would on Monday Sept 18. Why didn’t you?

Scam-They dont have what they advertise. They try and source it out. Stay Away! It's been 31 days since I placed my order for some Air Jordan's. They never shipped. I called to cancel. Would you be ok with a business not shipping your order within a month, when they say they are in stock? Yeah, me neither. Stay away

Shopping with 21 Exclusive Brand is… Shopping with 21 Exclusive Brand is always a delightful experience. The staff is friendly and knowledgeable, and they genuinely care about helping you look your best. It's a pleasure to shop here.

My brother heard about this site and… My brother heard about this site and wanted a hoodie from one of their collection for his birthday. The delivery was just on time to be used as a surprise package for his birthday. I am anticipating the expression on his face when he sees it.