I've been patient! I ORDERED A PAIR OF SHOES ON September 27 2023. My order was shipped out on a few days later. Unfortunately it was lost by shipping company and I was now facing a claim. This claim lasted from September and wasn't resolved until December. The Shipping company paid to replaced the shoe which I am now still waiting on. It's now January 27th and I haven't received a call back from anyone in regards to my purchase. I've left multiple messages and voice messages but still nothing. No one should have to wait months for a purchase. I was contacted by Mr. Morgan on January 12th. He explained the situation and assured me that my shoes would be shipped out the following day. Her we are on January 28th and still no shoes. No one has contacted me since the 12th. I tried contacting them again and again for two more weeks and still no reply or email. This has been such an inconvenience.

I found their page easy to navigate… I found their page easy to navigate with many items to choose from. Exactly what I ordered, delivered in excellent time. The shoes fit perfect and is in great quality. Will buy from 21 exclusive brand again . I will be placing a new order for more items as soon as possible. This company is solid and I am happy to be a long term customer.

I was pleasantly surprised by the… I was pleasantly surprised by the prompt delivery of my order. Not only did the shoes arrive quickly, but they also fit like a glove, enhancing their fantastic appearance. The quality exceeded my expectations, and I am truly impressed by how amazing they are! Rest assured, I will keep your store in mind for my future shoe needs. Thank you very much for the exceptional service!

Horrible experience Ordered a shirt, in Jan, shirt was on back order til Feb. Was told they didn't have my shirt and would give me 2 shirts of my choice. Was then told they were going to send out my shirts and was given a tracking number but it was only a label, nothing was ever sent. Tried contacting for over a month and got no response, finally when I talked about getting the BBB involved they canceled the order. Very unhappy with their shakey communication and false promises, I would not recommend this place.

Shopping with 21 Exclusive Brand is… Shopping with 21 Exclusive Brand is always a delightful experience. The staff is friendly and knowledgeable, and they genuinely care about helping you look your best. It's a pleasure to shop here.