Lisa Agard
USMy brother heard about this site and… My brother heard about this site and wanted a hoodie from one of their collection for his birthday. The delivery was just on time to be used as a surprise package for his birthday. I am anticipating the expression on his face when he sees it.
Gustavo Sorto
USDisappointing Disappointing they couldn’t resolve my order, by not shipping out my replacement shoes like they said they would on Sept 18. Never heard back while I was trying to reach out all week to get updates until this morning to confirm my order was canceled. Affirm refunded me back the loan I took to get this purchase. …So the part where you emailed me saying you would send me a replacement shoe was lie? I wonder why you never sent me the package…Thanks for replying back here instead of personally reaching back since Monday. Yet you didn’t ship my order like you said you would on Monday Sept 18. Why didn’t you?
Herman Roa
USScam-They dont have what they advertise. They try and source it out. Stay Away! It's been 31 days since I placed my order for some Air Jordan's. They never shipped. I called to cancel. Would you be ok with a business not shipping your order within a month, when they say they are in stock? Yeah, me neither. Stay away
Dr. Michael Chase
USThe Real Deal !! Well , like most everyone else that has searched the internet to see if 21 Exclusive Brand was legit, I too was also skeptical simply because there was only 1 review available to reassure people that they are indeed a real company with real products and services. After speaking with my dedicated account manager D Morgan , I can honestly say that I will be patronizing this company moving forward. Mr. Morgan’s professionalism , follow ups and personal touch points has made this entire transaction and purchase that much more positive. The shoes arrived in accordance with their policies and terms and were in pristine condition. The shoes are also 1000% authentic and original . The packaging was also very durable and like I said , I can’t wait to purchase more products from them. Anyone hesitating to pull the trigger, DONT !! You won’t be disappointed and you have a similar experience to my own , I guarantee it !!
BlacOut Radio
USStarted shaky. Ended SOLID. Placed an order 2 months ago and still haven't received my shoes. I received a tracking number but it still has no delivery date. No one is responding to my messages. I have received no communication whatsoever from anyone. EDIT: Soon after, I was able to get in contact with customer service and the owner, G. Martin, directly communicated with me. Understandably, their were things beyond anyone's control that caused the delay and once that was communicated to me, I understood and was able to get a full refund. Because of the prompt service and maturation in which this was handled, I changed my review from 1 to 4 stars. 4 stars only because of the timetable but again I am willing to give 21 Exclusive Brand another chance. I have done business with them before and it was great. This time was just concerning but again, there were factors beyond anyone's control. The owner is a stand up guy, and I have the utmost respect for him and his business.