e-ville

Maisalantie 2, 04600, Mäntsälä, United States
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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
About e-ville

e-ville.com is an e-commerce company that has its warehouse and warranty service team in Mäntsälä but also a number of Finnish and local product experts living in China. We work hand in hand with Chinese factories so that we can find more exciting products, alternative brands and fresh news for you. We offer our Scandinavian consumers a wide range of practical rugged gadgets via e-ville.com.

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Craig John Elliott
SE

cheap copy rubbish and got robbed for … cheap copy rubbish and got robbed for money never took back my camara very bad service

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Joakim
SE

No information on delays, problem after problem I basically wanted 1 product from this page. But as there are many low cost products and i was only a 100sek away from the free delivery sum i ordered a couple more. First there was a delay due to a long weekend in China, thats fine no problem with that. But i didnt get any information until i asked. So by the time i asked the 2 - 3 weeks delivery period had already passed. Then i waited a couple of weeks more. Still didnt get any confirmation of shippment so i asked again. this time the product was out of stock. Delivery date for the product was unknown. After about another week i didnt feel like waiting any more and asked to cancell the order. Then i get information that three products has been shipped so these can not be cancelled and if i want to return them i have to pay for the return myself. Despite the fact that i been showered with compensation vouchers and free delivery codes (4 in total on one order). Whats missing from my end here? - The lack of information, If i had got information about the delays i would have been fine with this. - The lack of goodwill from the company. Considering all problems is on their side i would have expected a free return of the products that had been shipped already. Products are in many cases shipped from China so longer delivery time is in my mind perfectly reasonable and should be expected. But that also put more demand on e-ville to keep customers informed. Perhaps sending the producs one-by-one is good in one way. Whats available and whats on stock in the Finnish warehouse will arrive sooner. But a big minus for me is that it takes away the option to cancel the order if a product is out of stock or wont even come back in stock (unless you want to pay for the return yourself ofcourse). I did this order as a "test" to see how this page works. For me it was the first and the last order.

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Dawidow
DK

no recomendation! I did bought phone, paid and E-ville block ANOTHER amount of my money on my account for over a month. They did not help only ansvered that they do not know what to do with it. I do NOT reccomend them as place for shopping.

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Vesa
SE

Slooow service Ordered a camera kit which on arrival was not complete the box was defenetely opened before delivery to me. It took almost 2 weeks to get a reply that the missing parts was no longer available. Did get 2 rolls of camera film as replacement which took another 3 weeks to arrive. Will not shop there anymore.

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SantaCruz
FI

China junk for a quite high price. They sell China junk for a quite high price. Bought a phone that spent a large part of the 1y warranty time in service. They refused to replace it with another model even if I offered to pay more than the difference. Never again. Warranty service was sometimes ok, sometimes rude and unprofessional.

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