Refund took 20 days. It is easy to pay but difficult to get a refund. I understand a small company can have a difficultie to handle things smooth always. But I hope they can give some credit when it comes to payment/refund stuff. It took quite a long time to get a refund and the process was not visible at all. No receipt or notification. The CS is kind but their answers change everytime so it confused me even more.

Slooow service Ordered a camera kit which on arrival was not complete the box was defenetely opened before delivery to me. It took almost 2 weeks to get a reply that the missing parts was no longer available. Did get 2 rolls of camera film as replacement which took another 3 weeks to arrive. Will not shop there anymore.

Looonnng delivery I ordered a phone at their website, the money was taking out of my account 2 days later, after they got my money they send a invoice where it said that I could expect a delivery from 1 to 3 weeks, after the 3 weeks are over I can see that the phone was shipped 2 days before, and then i needed to wait further 3 weeks to get it. Then I told them that I might decline the package when it arrives, because I really needed a phone and could not wait that long, then i was told, that if I did that, it could disappear in delivery back, and I would never receive my money. So in total a really bad experience with the company

Don't use this site A techincal error occured and they had "misplaced" my payment. Had I not reacted, I would never have gotten my order. Afterwards, they said they made a "small error" and tried to compensate me with a useless memory card. Take your business elsewhere, to a company that actually cares and will give good service, even if they faulter.

I have ordered detergent but they… I have ordered detergent but they haven't sent anything, no information/update. Then I asked them to cancel my order and return my money back. It has been 10 days and still no answer. Never use this website.