I did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

I brought an apple bundle from… I brought an apple bundle from Shopiosx.com on 1/5 and was charged on 1/7 for freight shipping even though the weight was not an issue initially. I contacted customer service to try and get the charge reversed, but they were unwilling to do so. I wouldn't recommend shopping there if you don't want to be charged extra fees. they also charge an authenticity fee and sales tax

Chicago Shopiosx I would not recommend Shopiosx Chicago. I visited their location and found the neighborhood to be questionable. The long wait times and lack of cash acceptance are also drawbacks. The service fees are also quite high, making it an expensive option. Based on my experience, I would give them 1 star - not ok ghetto!

I placed an order a couple of weeks ago… I placed an order a couple of weeks ago and I waited for a couple of days till it got canceled without my consent. I decided to give them another chance, I placed an order last week and the same thing happened. They charged me via PayPal, the following morning my order was canceled and I have not received any refund. I wrote many emails to them and they have not responded back. This is a totally waste of time. Don’t trust them. Now they are on the market as SHOPIOSX.app

Want to give 5 stars but parking is high & they don’t accept cash I recently had the chance to place a pickup order at ShopiOSx Calabasas, situated outside Los Angeles — 40 mins away so keep this in mind. The customer service team at this store is truly outstanding. Adam went the extra mile by promptly responding to my email inquiry even after I had already made my order. It's important to mention that they don't accept cash, which might be a downside for some customers. Also parking in the lot costs $11 per hour, which adds to the overall expense of visiting the store. However, despite these minor inconveniences, I have to say that ShopiOSx Calabasas impressed me with its cleanliness and efficiency. They offer a wide variety of new iPhones; in fact, I was able to purchase both the iPhone 15 and 14 in a single order. The AC is high and there are sections for each electronic type.