I did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

THEY DONT ACCEPT CASH THEY DONT ACCEPT CASH! I had taken a 45 minute drive to the store specifically to purchase an iPhone XR, but was unable to do so due to their policy. This caused a lot of inconvenience for me and I would've preferred knowing this beforehand. The support agent at the store didn’t even seem concerned or helpful almost all of the XR colors are sold out…

My complaint is regarding local… My complaint is regarding local delivery. We are an apartment community and the drivers are dropping packages in a pile at the front door of our property, outside at our mail area. These residents expect their packages to be dropped in a secure location, like in front of their apartment door as it should be done. These drivers are lazy and these packages could be stolen very easily, in turn costing ShopiOSx a lot of money to replace the items stolen. Something needs to be done.

I brought an apple bundle from… I brought an apple bundle from Shopiosx.com on 1/5 and was charged on 1/7 for freight shipping even though the weight was not an issue initially. I contacted customer service to try and get the charge reversed, but they were unwilling to do so. I wouldn't recommend shopping there if you don't want to be charged extra fees. they also charge an authenticity fee and sales tax

Shopping at Shopiosx in Chula Vista for… Shopping at Shopiosx in Chula Vista for the past few weeks has been a hassle due to limited parking. I recently ordered 10 iPhones and it was impossible to find parking, as there were no parking passes available. The customer service was only okay, so that didn't help either. All in all, it's been a 3-star experience here - could definitely be better!