I did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

I placed an order for pickup for a… I placed an order for pickup for a gaming PC from their San Diego store and had an overall positive experience. The representative had a heavy accent, but was very friendly and knowledgeable. I did have to call support to help me place the order, but they were more than happy to help. The only negative thing was the parking - it's quite expensive. I found them on OfferUp.

Shopping at Shopiosx in Chula Vista for… Shopping at Shopiosx in Chula Vista for the past few weeks has been a hassle due to limited parking. I recently ordered 10 iPhones and it was impossible to find parking, as there were no parking passes available. The customer service was only okay, so that didn't help either. All in all, it's been a 3-star experience here - could definitely be better!

$70 In surcharges Overall these prices aren’t worth it. It’s affordable but shipping is expensive and free shipping takes forever. I was concerned it was a scam but I reached out and finally decided to place an order through PayPal, ended up paying an extra $70 in surcharges. Very disappointed and I won’t Be buying again. SHIPPING FROM CA TO TEXAS SHOULDNT BE THAT EXPENSIVE

Phone support is limited Phone support is limited, but I haven't encountered any issues with the Nintendo Switch so far. The console was safely packaged inside a case and a ShopiOSx bag when it arrived. My kids have been enjoying the Nintendo Switch since we received it and everything has been working flawlessly.