Gabrielle Wright
GBI never received my phone! I know this site seems sketch, and there is a possibility that all the reviews for this website are bought. I decided to give it a try anyway, I ordered an Iphone 13 pro max, even paid for shipping protection, and for priority shipping. The phone never arrived, then it was shipped to a whole different address in a whole different state. I contacted customer service but they're so hard to get into contact with. I provided proof of purchase and even where the package was delivered too. Yet, even if they do contact you nothing gets resolved. I don't ever recommend buying from this site its all a scam. I hope I can prevent someone else falling for this facade website.
Skylae Olewoyo
GB$70 In surcharges Overall these prices aren’t worth it. It’s affordable but shipping is expensive and free shipping takes forever. I was concerned it was a scam but I reached out and finally decided to place an order through PayPal, ended up paying an extra $70 in surcharges. Very disappointed and I won’t Be buying again. SHIPPING FROM CA TO TEXAS SHOULDNT BE THAT EXPENSIVE
Caleb Hanover
GBI placed an order for pickup for a… I placed an order for pickup for a gaming PC from their San Diego store and had an overall positive experience. The representative had a heavy accent, but was very friendly and knowledgeable. I did have to call support to help me place the order, but they were more than happy to help. The only negative thing was the parking - it's quite expensive. I found them on OfferUp.
Laura A. Conover
GBI did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed
Timothy Corkill
GBTHEY DONT ACCEPT CASH THEY DONT ACCEPT CASH! I had taken a 45 minute drive to the store specifically to purchase an iPhone XR, but was unable to do so due to their policy. This caused a lot of inconvenience for me and I would've preferred knowing this beforehand. The support agent at the store didn’t even seem concerned or helpful almost all of the XR colors are sold out…