I did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

This site is an absolutely scam This site is an absolutely scam. Just try calling their phone number. It is a made up google number. Lost a lot of money on my order. Do not order from this site

Chicago Shopiosx I would not recommend Shopiosx Chicago. I visited their location and found the neighborhood to be questionable. The long wait times and lack of cash acceptance are also drawbacks. The service fees are also quite high, making it an expensive option. Based on my experience, I would give them 1 star - not ok ghetto!

$70 In surcharges Overall these prices aren’t worth it. It’s affordable but shipping is expensive and free shipping takes forever. I was concerned it was a scam but I reached out and finally decided to place an order through PayPal, ended up paying an extra $70 in surcharges. Very disappointed and I won’t Be buying again. SHIPPING FROM CA TO TEXAS SHOULDNT BE THAT EXPENSIVE

Phone support is limited Phone support is limited, but I haven't encountered any issues with the Nintendo Switch so far. The console was safely packaged inside a case and a ShopiOSx bag when it arrived. My kids have been enjoying the Nintendo Switch since we received it and everything has been working flawlessly.