I did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

$70 In surcharges Overall these prices aren’t worth it. It’s affordable but shipping is expensive and free shipping takes forever. I was concerned it was a scam but I reached out and finally decided to place an order through PayPal, ended up paying an extra $70 in surcharges. Very disappointed and I won’t Be buying again. SHIPPING FROM CA TO TEXAS SHOULDNT BE THAT EXPENSIVE

I'm so disappointed with ShopiOSx.com I'm so disappointed with ShopiOSx.com. I bought a Nintendo Switch online and their shipping costs were outrageous - cancelling out any discount that I got. Even worse, they don't have any brick and mortar stores near me, making it impossible to just go to the store and buy it there. The whole experience has been incredibly frustrating and I wouldn't recommend them to anyone.

I’m starting to question the Legitimacy… I’m starting to question the Legitimacy of this company. I made three orders two weeks ago and they haven’t been shipped. They went from awaiting shipment to being cancelled without me canceling it, processing, and delayed. My recent attempts to contact them have been very bad as they have not responded at all.

Shopping at Shopiosx in Chula Vista for… Shopping at Shopiosx in Chula Vista for the past few weeks has been a hassle due to limited parking. I recently ordered 10 iPhones and it was impossible to find parking, as there were no parking passes available. The customer service was only okay, so that didn't help either. All in all, it's been a 3-star experience here - could definitely be better!