I did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

Chicago Shopiosx I would not recommend Shopiosx Chicago. I visited their location and found the neighborhood to be questionable. The long wait times and lack of cash acceptance are also drawbacks. The service fees are also quite high, making it an expensive option. Based on my experience, I would give them 1 star - not ok ghetto!

I’m starting to question the Legitimacy… I’m starting to question the Legitimacy of this company. I made three orders two weeks ago and they haven’t been shipped. They went from awaiting shipment to being cancelled without me canceling it, processing, and delayed. My recent attempts to contact them have been very bad as they have not responded at all.

The box was damaged I ordered a Google Pixel 7 in obsidian color with 128GB storage from ShopiOSx. The delivery arrived on time via UPS, but to my disappointment, the box had a massive gash. I had to reach out to their customer support for assistance. Although I appreciate their effort in resolving the issue by offering me a $100 gift card for the damaged packaging, I can only give them three stars as the overall experience was marred by this mishap. On a positive note, I must mention that there was no damage whatsoever to the Google Pixel phone itself.

iphone has a crack on the camera/screen ShopiOSx shipped my iPhone SE fast, but the experience was far from perfect. Despite the affordable price of $47 with the discount and shipping costs, I was disappointed to discover a small crack in the front of the phone. While the front camera still works, the noticeable crack is an eyesore. To address this issue, I reached out to customer service for assistance.