Delianna Vazquez
GBI brought an apple bundle from… I brought an apple bundle from Shopiosx.com on 1/5 and was charged on 1/7 for freight shipping even though the weight was not an issue initially. I contacted customer service to try and get the charge reversed, but they were unwilling to do so. I wouldn't recommend shopping there if you don't want to be charged extra fees. they also charge an authenticity fee and sales tax
Timothy Corkill
GBTHEY DONT ACCEPT CASH THEY DONT ACCEPT CASH! I had taken a 45 minute drive to the store specifically to purchase an iPhone XR, but was unable to do so due to their policy. This caused a lot of inconvenience for me and I would've preferred knowing this beforehand. The support agent at the store didn’t even seem concerned or helpful almost all of the XR colors are sold out…
Laura A. Conover
GBI did have to wait on hold for quite… I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed
Adiel Reyes
GBI placed an order a couple of weeks ago… I placed an order a couple of weeks ago and I waited for a couple of days till it got canceled without my consent. I decided to give them another chance, I placed an order last week and the same thing happened. They charged me via PayPal, the following morning my order was canceled and I have not received any refund. I wrote many emails to them and they have not responded back. This is a totally waste of time. Don’t trust them. Now they are on the market as SHOPIOSX.app
Kene Onunkwo
GBI’m starting to question the Legitimacy… I’m starting to question the Legitimacy of this company. I made three orders two weeks ago and they haven’t been shipped. They went from awaiting shipment to being cancelled without me canceling it, processing, and delayed. My recent attempts to contact them have been very bad as they have not responded at all.