Geraldo Gapol
GBBeen on supplements for a year, no complaints, noticeable improvements in quarterly Dr exams. Been on "Trinity" supplements for a year now starting the beginning of 2023. Don't know if related, lab results for quarterly Dr exams have improved according to my Dr. Question now, how long will I need to be on Trinity supplements? Also, some sort of discount code for regular purchases would be appreciated.
Ralph Flores
GBUnreliable system/ 60 drops Clean Slate not accurate First, I changed my form of payment when I got a new credit card (old one compromised). Your system confirmed acceptance of my new card, yet no shipment was indicated. Emailed you and was asked to re-enter my new credit card info. I got same email confirmation and shipping notice. I lost 15 days of taking Clean Slate and Zero In. This month’s shipment is sitting in NJ. Today is March 5, which means I will probably not get it for another 3 days minimum. Also, I religiously count the number of drops as indicated for consumption and today, March 5, (evening) I have about 5 drops left.
Donella Mathison
GBBill and Coo I purchased the Bill and Coo products for my dog and as much as I love the products themself the packaging was sub par. When removing the caps from the powder products (3 of them) there was no seal. I contacted customer service but they said it’s how they come. I have always been told if healthcare products are not sealed to not use them. Customer service gave no other explanation which I thought was flippant. I use many of your products and love them but this is unsatisfactory. I will not be reordering this product line. D. Mathison Update: Root Brands reached out to me and replaced the Bill & Coo shipment I initially received with apologies. Thank you for making this right. My dog will continue with Bill & Coo products now as I believe them to be superior to other dog supplements.
Randi
ATGood products and customer experience I´ve orderd from the root brands multiple times now. You got different payment options, even when you don't have a credit card available. Its simple to pay and the delivery is always fast and I didn't have any problems with delivery so far.
Deann Hampton
GBNeed better customer support and… Need better customer support and understanding before ordering. I have hundreds of dollars worth of product I cannot use because of allergies. :( I also became allergic to what used to work for me before. The pain has come back with a vengeance and I have no one to turn to. Really need to give prospective purchasers a LOT more information and find out what their individual needs are. I LOVED the people I spoke with and felt supported, but that waned when things didn't work out so well.