Donella Mathison
GBBill and Coo I purchased the Bill and Coo products for my dog and as much as I love the products themself the packaging was sub par. When removing the caps from the powder products (3 of them) there was no seal. I contacted customer service but they said it’s how they come. I have always been told if healthcare products are not sealed to not use them. Customer service gave no other explanation which I thought was flippant. I use many of your products and love them but this is unsatisfactory. I will not be reordering this product line. D. Mathison Update: Root Brands reached out to me and replaced the Bill & Coo shipment I initially received with apologies. Thank you for making this right. My dog will continue with Bill & Coo products now as I believe them to be superior to other dog supplements.
Romina Lanzani
CHAmazing Root The products are amazing. It s the outstanding high quality and their efficacy for health and wellbeing. I really appreciate the ongoing learning and education and sharing by Dr.Christina Rahm, Clyton Thomas, the German Naturopaths , experienced people in the healthfield and the live calls where people can share experiences. The shared bridge knowledge and interdisciplinary work and sustenance is invaluable, accessible to anyone and makes it a unique company, comunity and school. I appreciate the openness about the pratical challenges of the company that is also shared so that one becomes aware of what it s all about. I also hope the prices of products will drop and that the products continue to be produced with the highest quality and integrity. I hope that on the website the AI translations will become more accurate , for instance in Italian language. The customer service is also good.
Koch
CHhealth of people I think the information about the root products is great, as well as the channels where you can exchange ideas with other people. Then you have the opportunity to refinance the products and earn money on top of that. Order processing always went great for me. Thanks to everyone involved. I really like the company's philosophy. I'm happy to be a part of it.
Sarah Schmid
FRNormalised sleep My son (15) is using Root to improve his sleeping pattern. He has been sleeping unusually long and would not wake up whatever we tried. We were at the end of improving his adhd issues with diet alone. His sleeping length has definitely decreased since we started Root about 2 months ago.
Deann Hampton
GBNeed better customer support and… Need better customer support and understanding before ordering. I have hundreds of dollars worth of product I cannot use because of allergies. :( I also became allergic to what used to work for me before. The pain has come back with a vengeance and I have no one to turn to. Really need to give prospective purchasers a LOT more information and find out what their individual needs are. I LOVED the people I spoke with and felt supported, but that waned when things didn't work out so well.