Excellent customer service Mr. Rashad Russell went above and beyond with his customer service. I needed a hinge that had been discontinued; Rashad had me email him pictures of the hinge and promptly found a replacement. I informed Mr. Russell that he provided probably the best customer service I’ve experienced in years. Professional, helpful, and friendly - he seriously deserves credit (and/or a raise!). The hinge ended up being a perfect fit. I will definitely be recommending your company, and telling folks to ask for Rashad.

One on one interaction is very helpful One on one interaction is very helpful; I would suggest for every order to assign an agent in the event a customer has a question. Customer service will ensure your customers come back. I am willing to pay more for that one on one because in the end, if I get exactly what I need then it can actually save me money.

Your company is the only source we… Your company is the only source we found for the particular style of cabinet hinges we needed. We had to replace the 80 year old hinges due to too many paint overs-they just wouldn’t come clean. Thank you for the prompt service as well.

Your team member was very helpful Your staff was very helpful working out details to place our order. The hinges were great. I typically don't take time to fill out surveys, but you were great to work with. Thank you p.s. We have already recommended you to the company that refinished our cabinets.

Just what we needed! We were so thrilled to find these hinges in the right size and color. We only needed 1. But some companies only sell in bulk. After buying 2 different hinges from others, Hardware Source had the right size and color we needed. It was shipped quickly and our cabinet door is as good as new. We also have a spare hinge just in case!