First time buyer First time buyer. Bought hinges that I needed help picking out. With great customer service over the phone and internet I was able to buy what I needed.

Heavy duty hinges were just what I was… Heavy duty hinges were just what I was looking for. Well made and solid. Had one defective screw and customer service said they would send me another right away. Would highly recommend.

Excellent customer service Mr. Rashad Russell went above and beyond with his customer service. I needed a hinge that had been discontinued; Rashad had me email him pictures of the hinge and promptly found a replacement. I informed Mr. Russell that he provided probably the best customer service I’ve experienced in years. Professional, helpful, and friendly - he seriously deserves credit (and/or a raise!). The hinge ended up being a perfect fit. I will definitely be recommending your company, and telling folks to ask for Rashad.

One on one interaction is very helpful One on one interaction is very helpful; I would suggest for every order to assign an agent in the event a customer has a question. Customer service will ensure your customers come back. I am willing to pay more for that one on one because in the end, if I get exactly what I need then it can actually save me money.

Gate lock I purchased a lock for our gate. After a lot of searching I found a lock on hardware source That required minimal drilling to my gate. It was easy to install and works perfectly. Hardware source website is easy to navigate, and my purchase arrived very quickly with no issues. Will definitely shop hardware stores again.