Susan Olman
GBWrong Length and Resolution Raul was great to work with when ordering, but We were sent one piece that was significantly short. My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues. We are very happy with how this was resolved, and we love the quality of this turf. We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.
Mrs. Lopez
GBI was pleased with entire experience… I was pleased with entire experience with all my interactions with Raul from Artificial Turf Supply. The shipment came well packed in a huge truck. The putting green and fringe were in excellent shape. The product from looking elsewhere was of very high quality. That is why I gave Raul five stars. Thank you kindly ⭐️⭐️⭐️⭐️⭐️
Ron Rinehart
GBExcellent quality product. Excellent quality product. Chris Batchelor was very helpful, by providing information, samples, and follow up to help me make my decision. All without a bunch of high-pressure sales pitches. I opted for the 80TS turf with Eco-Fil. It solved a huge problem with our muddy dog kennel and is a welcome addition to our property.
Karyn Lyons
GBI really love my turf and so does my… I really love my turf and so does my dog. The only thing constructive that I would say about the company is in the shipping and delivery aspect of the purchase. The turf is very heavy and the company they use for shipping only delivers to a degree. They expect the consumer to unload turf. That is not always possible depending on the size of the order. So maybe my suggestion would be is to find a shipping company who can deliver to the residential buyer all the way to their door...unloading and all. Otherwise, everything was great!
Liz Schlagel
GBAMAZING customer service! Everyone I had contact with was amazing! Customer service is A+ I had a million questions and they were answered quickly and without making me feel like an idiot. Turf was delivered with a hole and they immediately made everything right without hesitation.