The sales people on the phone and… The sales people on the phone and online support very good for the purchase! The site and support can be be more helpful with complete and more detailed explanation for installation. I was sold more thermofil than needed and they would not allow refund. I still have 5 extra bags and no use.

Megan Conlee is amazing!! Megan Conlee is amazing!!! She is very knowledgeable and willing to help guide you. I would highly recommend this company and especially Megan to anyone that is looking to purchase artificial turf. She takes the time to answer all your questions in a polite and respectful manner. A true 10 out of 10 in customer service.

Jadon Wilson came out to our house and… Jadon Wilson came out to our house and looked over the backyard and worked with both my husband and I with recommendations on what would look best and meet our needs. We received pictures of what it would look like with quotes in no time at all. Jadon and his crew came out and in one day Dante and his team had the old grass taken out, and the new turf down and the putting green put in and ready for the lights. They worked all day until 6:30 that night to get it all done and cleaned it all up. The next day, they came out and installed all the lights and transformer. Jason was fantastic. He always got back with us immediately to answer any questions we might have. We highly recommend Turf Monsters. Their service is the best with outstanding professionalism. We are extremely happy with the job they did and you will to. Bob and Gail Ryan Scottsdale, AZ

Impressive Company, Quality Product Couldn’t be more impressed with the customer service and commitment to ensure customer satisfaction. To nobody’s fault in particular, there was an issue with our initial order, but it was very quickly and very generously made right. If the need arises again for artificial turf, we will be returning to ATS without a doubt. Shout out to the owner who jumped on a call personally and made sure we were completely happy with the end result. We love it.

Wrong Length and Resolution Raul was great to work with when ordering, but We were sent one piece that was significantly short. My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues. We are very happy with how this was resolved, and we love the quality of this turf. We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.