Josh Lane
GBImpressive Company, Quality Product Couldn’t be more impressed with the customer service and commitment to ensure customer satisfaction. To nobody’s fault in particular, there was an issue with our initial order, but it was very quickly and very generously made right. If the need arises again for artificial turf, we will be returning to ATS without a doubt. Shout out to the owner who jumped on a call personally and made sure we were completely happy with the end result. We love it.
Ron Rinehart
GBExcellent quality product. Excellent quality product. Chris Batchelor was very helpful, by providing information, samples, and follow up to help me make my decision. All without a bunch of high-pressure sales pitches. I opted for the 80TS turf with Eco-Fil. It solved a huge problem with our muddy dog kennel and is a welcome addition to our property.
Susan Olman
GBWrong Length and Resolution Raul was great to work with when ordering, but We were sent one piece that was significantly short. My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues. We are very happy with how this was resolved, and we love the quality of this turf. We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.
Mark Henrikson
GBThe sales people on the phone and… The sales people on the phone and online support very good for the purchase! The site and support can be be more helpful with complete and more detailed explanation for installation. I was sold more thermofil than needed and they would not allow refund. I still have 5 extra bags and no use.
Karyn Lyons
GBI really love my turf and so does my… I really love my turf and so does my dog. The only thing constructive that I would say about the company is in the shipping and delivery aspect of the purchase. The turf is very heavy and the company they use for shipping only delivers to a degree. They expect the consumer to unload turf. That is not always possible depending on the size of the order. So maybe my suggestion would be is to find a shipping company who can deliver to the residential buyer all the way to their door...unloading and all. Otherwise, everything was great!