Susan Olman
GBWrong Length and Resolution Raul was great to work with when ordering, but We were sent one piece that was significantly short. My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues. We are very happy with how this was resolved, and we love the quality of this turf. We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.
Liz Schlagel
GBAMAZING customer service! Everyone I had contact with was amazing! Customer service is A+ I had a million questions and they were answered quickly and without making me feel like an idiot. Turf was delivered with a hole and they immediately made everything right without hesitation.
Mark Henrikson
GBThe sales people on the phone and… The sales people on the phone and online support very good for the purchase! The site and support can be be more helpful with complete and more detailed explanation for installation. I was sold more thermofil than needed and they would not allow refund. I still have 5 extra bags and no use.
Larry Bernstein
GBSent the wrong seam tape Sent the wrong seam tape And never sent the correct one
Jason McCarty
GBJason from Orlando Jason from Orlando, FL The team referred me to Yony (LCSS) and they did an absolutely remarkable job! Everything from an initial in person quote to being very responsive throughout the process. 100% recommend