$35 dollars for shipping? $35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did receive a reply below that's not entirely helpful. If Meento.io has a CPT code and an EIN (most businesses have a tax ID number) I can handle reimbursement myself. Receiving those would be helpful.

I still haven’t received my kit I still haven’t received my kit, one week late and much too late for my trip! Why are these shipped by USPS when so time sensitive? I will never order again from your company nor recommend to others, including the organization that recommended your product

Had a concern after reading your instructions for the Lucira self test… Had a concern after reading your instructions to the Lucira Self Test . Was not clear whether or not a telehealth system was available for the test. Scheduled and went through an online meeting with customer service representative. Covered the subject and gave me the options I had to clear my concerns.

A Perfect Shipment On-time, accurate shipment - perfect!

Not happy that shipping is with FedEx and so SLOW Not happy that shipping is so SLOW. Seems like you’ve switched recently to FedEx, which is unequivocally the *worst* carrier out there. This definitely changes my view on Meenta. Once I see FedEx, I’m out. Meenta used to get Covid testing kits out much faster, when 2 day shipping was offered. Now there is only standard shipping, which takes a WEEK, or next day, which costs and additional 20%!! This time, as my household falls like dominoes, I really needed this kits faster. But not an extra $80 faster. BOO. Bring back 2 day shipping with a better carrier.