Susan Moir
GBI still haven’t received my kit I still haven’t received my kit, one week late and much too late for my trip! Why are these shipped by USPS when so time sensitive? I will never order again from your company nor recommend to others, including the organization that recommended your product
A. Rozier
GB$35 dollars for shipping? $35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did receive a reply below that's not entirely helpful. If Meento.io has a CPT code and an EIN (most businesses have a tax ID number) I can handle reimbursement myself. Receiving those would be helpful.
Charles Beaudry
CAHad a concern after reading your instructions for the Lucira self test… Had a concern after reading your instructions to the Lucira Self Test . Was not clear whether or not a telehealth system was available for the test. Scheduled and went through an online meeting with customer service representative. Covered the subject and gave me the options I had to clear my concerns.
Ronald M.
CAResponsive Responsive. Convenient. Leading technology supplier. Will use every time I need a test and would highly recommend. Well done Vicky and Emma as callouts 👍👍
Cynthia
GBBest service ever Liesl was terrific, and corrected an error (mine) within minutes. I received my product within 24 hours.