L Mc.
CAI ordered and used the Lucira Covid-19… I ordered and used the Lucira Covid-19 All-In-One with report for travel. There was a glitch on ordering where 2 orders were assigned the same order #. It would have helped if I had received expectations on what I should see on the Meenta site after ordering. On ordering I was able to set up a user id which wasn't my email address. I started asking questions when my user id wasn't recognized on the Meenta site which led to the double order discovery. Meenta support guided me through a work around and from then on everything worked well. Delivery of the product was in 2 business days. Instructions with the product were very clear. When I sent in my picture, the last step is to enter a zip or postal code. It didn't accept a postal code. I appreciate that I was able to send in a picture etc. on Christmas eve and received my report early Christmas day. Well done to all your staff.
Charles Beaudry
CAHad a concern after reading your instructions for the Lucira self test… Had a concern after reading your instructions to the Lucira Self Test . Was not clear whether or not a telehealth system was available for the test. Scheduled and went through an online meeting with customer service representative. Covered the subject and gave me the options I had to clear my concerns.
Matthew Miller
GBMeenta has always gone above and beyond… Meenta has always gone above and beyond to meet our ever changing needs. Their customer service is tremendous and we always look forward to working with them.
Katie F.
GBGreat Experience! I had a great experience working with Meenta on my family's COVID testing that we are hoping to use for entry into Canada. The nurse that worked with us to confirm the test results for my children was incredibly helpful and efficient.
Agnes Louie
GBMy son is a competitive fencer and… My son is a competitive fencer and travels the world for to compete for the USA. He uses the Lucira good for travel product for the past year and it's excellent! Results come quickly and it passes the airport regulations with no problems. We are loyal customers! We wish we could get more discounts.