L Mc.
CAI ordered and used the Lucira Covid-19… I ordered and used the Lucira Covid-19 All-In-One with report for travel. There was a glitch on ordering where 2 orders were assigned the same order #. It would have helped if I had received expectations on what I should see on the Meenta site after ordering. On ordering I was able to set up a user id which wasn't my email address. I started asking questions when my user id wasn't recognized on the Meenta site which led to the double order discovery. Meenta support guided me through a work around and from then on everything worked well. Delivery of the product was in 2 business days. Instructions with the product were very clear. When I sent in my picture, the last step is to enter a zip or postal code. It didn't accept a postal code. I appreciate that I was able to send in a picture etc. on Christmas eve and received my report early Christmas day. Well done to all your staff.
Katie F.
GBGreat Experience! I had a great experience working with Meenta on my family's COVID testing that we are hoping to use for entry into Canada. The nurse that worked with us to confirm the test results for my children was incredibly helpful and efficient.
Canuck Snowbirds
CAIt was not a less than stellar… It was not a less than stellar experience, but having to poke around to find the exact product desired, among a few "same-but-different" items, was a very minor matter. Otherwise, product ordered and received in a timely fashion, all good. Next month we'll see how the testing process goes as we return home....
Peace Haven Association
GBMeenta delivers! Meenta got our product to us in just a few days. Their service is exemplary. Easy to follow website instructions. Made ordering a breeze! Happy customer!
A. Rozier
GB$35 dollars for shipping? $35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did receive a reply below that's not entirely helpful. If Meento.io has a CPT code and an EIN (most businesses have a tax ID number) I can handle reimbursement myself. Receiving those would be helpful.