L Mc.
CAI ordered and used the Lucira Covid-19… I ordered and used the Lucira Covid-19 All-In-One with report for travel. There was a glitch on ordering where 2 orders were assigned the same order #. It would have helped if I had received expectations on what I should see on the Meenta site after ordering. On ordering I was able to set up a user id which wasn't my email address. I started asking questions when my user id wasn't recognized on the Meenta site which led to the double order discovery. Meenta support guided me through a work around and from then on everything worked well. Delivery of the product was in 2 business days. Instructions with the product were very clear. When I sent in my picture, the last step is to enter a zip or postal code. It didn't accept a postal code. I appreciate that I was able to send in a picture etc. on Christmas eve and received my report early Christmas day. Well done to all your staff.
A. Rozier
GB$35 dollars for shipping? $35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did receive a reply below that's not entirely helpful. If Meento.io has a CPT code and an EIN (most businesses have a tax ID number) I can handle reimbursement myself. Receiving those would be helpful.
Peace Haven Association
GBMeenta delivers! Meenta got our product to us in just a few days. Their service is exemplary. Easy to follow website instructions. Made ordering a breeze! Happy customer!
Cynthia
GBBest service ever Liesl was terrific, and corrected an error (mine) within minutes. I received my product within 24 hours.
customer
GBOk this is actually my second review Ok this is actually my second review. My first one I gave 1 star because the delivery for overnight took 3 days. Company reached out after my review so when family became in need of rapid tests I decided to give it another try. This time overnight happened and very satisfied. The first delivery was during holiday and Covid extremely out of control. Since they were the ones I could find rapid tests through that would overnight I will use again until pharmacies get stock again!