Cynthia
GBBest service ever Liesl was terrific, and corrected an error (mine) within minutes. I received my product within 24 hours.
Erica
GBNot happy that shipping is with FedEx and so SLOW Not happy that shipping is so SLOW. Seems like you’ve switched recently to FedEx, which is unequivocally the *worst* carrier out there. This definitely changes my view on Meenta. Once I see FedEx, I’m out. Meenta used to get Covid testing kits out much faster, when 2 day shipping was offered. Now there is only standard shipping, which takes a WEEK, or next day, which costs and additional 20%!! This time, as my household falls like dominoes, I really needed this kits faster. But not an extra $80 faster. BOO. Bring back 2 day shipping with a better carrier.
Joel Katz
GBGreat customer service We had a family event on Saturday that we wanted to be sure that we were Covid free for. We had been hearing reports that the antigen tests aren’t sensitive enough and didn’t have time for a PCR test. A friend told us that the Lucira home kits are as accurate as PCR and that MEENTA carried them. I immediately went on line and ordered the kits adding overnight delivery so that we could have the kits Saturday. Friday morning, Liesl reached out to me to let me know that the kits would arrive on the next business day, which would be Tuesday, because of the holiday. She offered me the option of getting a Saturday delivery so that we could get the kits on time. Thanks to Liesl’s attention to our needs, we received the kits early on Saturday morning, took our tests and we’re able to attend our family event with confidence. We truly appreciate Liesl’s conscientious outreach to get us our kits on time. We will absolutely be recommending MEENTA based on her outstanding customer service.
Patrick F
GBWe had some issues at the beginning due… We had some issues at the beginning due to a mismatch of our needs and what they were offering. They came up with a compromise solution and eventually a real solution. The CEO stayed in touch and set us up with a staffer to look after our needs. We are not a huge client but they came through and now we have a good testing solution.
Katie F.
GBGreat Experience! I had a great experience working with Meenta on my family's COVID testing that we are hoping to use for entry into Canada. The nurse that worked with us to confirm the test results for my children was incredibly helpful and efficient.