Had a concern after reading your instructions for the Lucira self test… Had a concern after reading your instructions to the Lucira Self Test . Was not clear whether or not a telehealth system was available for the test. Scheduled and went through an online meeting with customer service representative. Covered the subject and gave me the options I had to clear my concerns.

$35 dollars for shipping? $35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did receive a reply below that's not entirely helpful. If Meento.io has a CPT code and an EIN (most businesses have a tax ID number) I can handle reimbursement myself. Receiving those would be helpful.

Best service ever Liesl was terrific, and corrected an error (mine) within minutes. I received my product within 24 hours.

Buyer Beware! I’m revising my review of Meenta. I originally gave Meenta 5 stars because of their quick responses to me when I was thinking about ordering some of their COVID Tests. Well, once I ordered 3 kits and only received 2 I messaged customer service and guess what…. No response. I’ve emailed Meenta twice since December 26th (today is Jan 4th) and still no response or acknowledgement. Great customer service until they get your money. Buyer beware!!

It was not a less than stellar… It was not a less than stellar experience, but having to poke around to find the exact product desired, among a few "same-but-different" items, was a very minor matter. Otherwise, product ordered and received in a timely fashion, all good. Next month we'll see how the testing process goes as we return home....