Had a concern after reading your instructions for the Lucira self test… Had a concern after reading your instructions to the Lucira Self Test . Was not clear whether or not a telehealth system was available for the test. Scheduled and went through an online meeting with customer service representative. Covered the subject and gave me the options I had to clear my concerns.

Responsive Responsive. Convenient. Leading technology supplier. Will use every time I need a test and would highly recommend. Well done Vicky and Emma as callouts 👍👍

Great customer service We had a family event on Saturday that we wanted to be sure that we were Covid free for. We had been hearing reports that the antigen tests aren’t sensitive enough and didn’t have time for a PCR test. A friend told us that the Lucira home kits are as accurate as PCR and that MEENTA carried them. I immediately went on line and ordered the kits adding overnight delivery so that we could have the kits Saturday. Friday morning, Liesl reached out to me to let me know that the kits would arrive on the next business day, which would be Tuesday, because of the holiday. She offered me the option of getting a Saturday delivery so that we could get the kits on time. Thanks to Liesl’s attention to our needs, we received the kits early on Saturday morning, took our tests and we’re able to attend our family event with confidence. We truly appreciate Liesl’s conscientious outreach to get us our kits on time. We will absolutely be recommending MEENTA based on her outstanding customer service.

Buyer Beware! I’m revising my review of Meenta. I originally gave Meenta 5 stars because of their quick responses to me when I was thinking about ordering some of their COVID Tests. Well, once I ordered 3 kits and only received 2 I messaged customer service and guess what…. No response. I’ve emailed Meenta twice since December 26th (today is Jan 4th) and still no response or acknowledgement. Great customer service until they get your money. Buyer beware!!

It was not a less than stellar… It was not a less than stellar experience, but having to poke around to find the exact product desired, among a few "same-but-different" items, was a very minor matter. Otherwise, product ordered and received in a timely fashion, all good. Next month we'll see how the testing process goes as we return home....