L Mc.
CAI ordered and used the Lucira Covid-19… I ordered and used the Lucira Covid-19 All-In-One with report for travel. There was a glitch on ordering where 2 orders were assigned the same order #. It would have helped if I had received expectations on what I should see on the Meenta site after ordering. On ordering I was able to set up a user id which wasn't my email address. I started asking questions when my user id wasn't recognized on the Meenta site which led to the double order discovery. Meenta support guided me through a work around and from then on everything worked well. Delivery of the product was in 2 business days. Instructions with the product were very clear. When I sent in my picture, the last step is to enter a zip or postal code. It didn't accept a postal code. I appreciate that I was able to send in a picture etc. on Christmas eve and received my report early Christmas day. Well done to all your staff.
Erica
GBNot happy that shipping is with FedEx and so SLOW Not happy that shipping is so SLOW. Seems like you’ve switched recently to FedEx, which is unequivocally the *worst* carrier out there. This definitely changes my view on Meenta. Once I see FedEx, I’m out. Meenta used to get Covid testing kits out much faster, when 2 day shipping was offered. Now there is only standard shipping, which takes a WEEK, or next day, which costs and additional 20%!! This time, as my household falls like dominoes, I really needed this kits faster. But not an extra $80 faster. BOO. Bring back 2 day shipping with a better carrier.
Patrick F
GBWe had some issues at the beginning due… We had some issues at the beginning due to a mismatch of our needs and what they were offering. They came up with a compromise solution and eventually a real solution. The CEO stayed in touch and set us up with a staffer to look after our needs. We are not a huge client but they came through and now we have a good testing solution.
Agnes Louie
GBMy son is a competitive fencer and… My son is a competitive fencer and travels the world for to compete for the USA. He uses the Lucira good for travel product for the past year and it's excellent! Results come quickly and it passes the airport regulations with no problems. We are loyal customers! We wish we could get more discounts.
customer
GBOk this is actually my second review Ok this is actually my second review. My first one I gave 1 star because the delivery for overnight took 3 days. Company reached out after my review so when family became in need of rapid tests I decided to give it another try. This time overnight happened and very satisfied. The first delivery was during holiday and Covid extremely out of control. Since they were the ones I could find rapid tests through that would overnight I will use again until pharmacies get stock again!