Finally got a refund for mis sold product. Whilst the salesman was friendly, he effectively sold us a product we couldn't have. Salesman took our order and deposit (£800) for front door and side panels but later that day he rang to say that what we'd chosen couldn't be made for our order and to choose something else! We didn't want something else and after a much persuasion they agreed to refund us our money - as they should. The refund took over seven days to arrive, and only then after several chasing phone calls.

Repair of double glazed door handle and lock… Back double-glazed door handle and lock were failing. We were given a date for visit less than 48 hours ahead. Steve arrived promptly; found the problem; searched the back of his van for parts; found them; repaired faults within the hour. Everything was wiped and swept clean. Steve was charming throughout, and provided excellent advice not just on this door, but on windows and doors more generally. A really good service.

Replacement of misted glazed unit A professional, friendly service from the start. I needed a misted unit replaced and this work was completed with ease by a very skilled and engaging fitter. Would use this company again without hesitation, very happy with the quality of their service.

Glen and his team were brilliant Glen and his team were brilliant. No problems, hitches or anything what so ever. They worked through, not always popping out or stopping for tea. met and exceeded all my expectations and requirements - 45 degree double doors, top hinges on windows. No complaints whatsoever. Book with confidence.

Could not fault the service Could not fault the service, from start to finish. The fitters were excellent, polite and professional. They left the house after fitting 6 windows, as if they had never been there, so tidy were they. Would not hesitate to recommend Mr Windows. Jean Wyatts Green