Victoria Speck
GBAfter a broken pipe flooded 4 rooms … After a broken pipe flooded 4 rooms and 2 bathrooms, RRT was out quickly to dry out the affected areas. Once the insurance had approved the claim, Adam came out and went over everything with me. He listened to my concerns and made sure I was happy with everything going forward. He called often to check the progress and make sure I was happy with what was going on. Marlon, the project manager, and his crew were great. They were respectful of my property and very polite. They did an excellent job with the painting and laying floors throughout my house. I would definitely use them again.
Lolita White
GBI had a Great experience with Rapid… I had a wonderful experience with Rapid Response. I was greeted by Jesus and Kenneth who was very polite and extremely professional. They were very thorough and explained everything to me. All the necessary steps to the process. Their work was tidy, emaculant and fast. I would love to have these two gentlemen through out this stressful process. They are definitely assets to the company.
DIANE PHILLIPS
GBStill waiting for project completion almost 3 months later! I was pleased in September 2018, but not this summer, when repairs were necessary following multiple roof leaks from the original job! I first contacted RRT on June 17. The roof repair happened TWO MONTHS later, on August 14, but the inside repairs (small areas of water-soaked ceiling and wall) are STILL not done as of September 12! No one from RRT has checked back to see how things are going.i just messaged Owen Romero of HD Roofing about the unfinished work, and he claims his guys told him they had completed the inside. Nope.
Stacie Griffis
GBI had the pleasure of working with… I had the pleasure of working with Anthony, Angel, and Kenny who were all wonderful. They were responsive and timely with each step of their process. I only wish the process with the insurance company was just as smooth and easy! I would gladly continue my repairs with the Rapid Response Team, if I were authorized by Peoples Trust to do so! 🤞 Thank you again for all of your help during this overwhelming process. I appreciate each of you and your attention to my home.
Kevin Richardson
GBI had an amazing experience with this… I had an amazing experience with this company. They were extremely thorough throughout a two week process on my house. While they were going through the Teardown process, their team lead, Jesus, called me daily with updates and let me know when he was going to the property and when he was leaving. I really appreciate the work they did and the transparency throughout. I wouldn’t hire any other company in South Florida!