Fantastic Experience The remodel was done in just 8 hours. Shae and Tyrina C were courteous on time and professional. Would recommend them and West Shore Home to anyone considering a home project.

Complaint Regarding Credit Reporting and Payment Issues Buyer Beware! They try to lock you in a contract so that you can’t price shop and when you cancel they attempt to strong arm money out of you even if they have not done any work or scheduled your install. Subject: Complaint Regarding Credit Reporting and Payment Issues Dear West Shore Customer Service, I am writing to express my deep dissatisfaction with the recent experience I had with your company. Unfortunately, I find it necessary to file a formal complaint due to the lack of truthfulness in credit reporting and payment practices. Background: I placed an order with West Shore on 20-MAR-2024. After reconsidering my decision, I attempted to cancel the order the following week. Issues: Credit Reporting: Despite my cancellation request, I noticed that West Shore inaccurately reported my credit status. This has negatively impacted my credit score, causing unnecessary stress and inconvenience. Payment Strong-Arming: Shockingly, I received communication from your legal department threatening to extract $5,000 from me. This strong-arm tactic is both unethical and unacceptable. Expectations: I demand immediate resolution in the following ways: Correct the credit reporting error promptly. Cease any attempts to coerce payment through intimidation. Action Required: Please provide a written confirmation of the corrective actions taken within five business days. Failure to do so will compel me to escalate this matter further. I trust that West Shore will uphold its commitment to transparency and fair business practices. I look forward to a swift resolution. Sincerely, ]

walk in shower is a disappointment 1 walk in shower is poorly manufactured. 2 slip proof flooring whether, wet or dry is like walking on ice. 3 Metal drain cover is sharp like a open can lid ring 4 hardware is cheap looking like box store items.

MEN WERE ON TIME MEN WERE ON TIME, PROFESSIONAL, FRIENDLY, ANSWERED ALL QUESTIONS, RESPECTFUL OF PROPERTY, CLEANED UP AND MADE SURE WE WERE SATISFIED WITH JOB AND IF ANY QUESTIONS OR COMMENTS USE NUMBR THEY GAVE US. BEST WORKERS EVER. A++++++++ ALL AROUND.

Outrageously expensive Outrageously expensive. 4x4x8 tub to shower conversion. Over $20,000 but would reduce to 15,000 if pay cash. That comes out to about $800 per square foot. More expensive per square foot than building a new home! When we declined he called his manager to see if he could get a better deal for us. Seemed more like buying a car than a shower remodel! Free install? Can’t image in what the labor would cost!!