Shirley Taylor
GBSecond bathroom We are very excited about the completion of our downstairs bathroom. Jesse, Jordan, and Thomas did an amazing job.
Minimize Clutter
GBAbsolute scams Absolute scams. They use bully tactics and way over priced. They are pushing an 83 year old widow into a contract that she does not want. When you want a manager of Trevinn Tyler he said he could not give out his number. She wants the contract cancelled and they keep using bully tactics. What’s worse the contract signature doesn’t look my signature. Buyer beware they are crooks and I will be reporting to the better business bureau. What’s worse they hire car salesman to do there home sales. No wonder people feel like they are buying a car.
Gibson Gahan
GBTwo Doors, No British Accent! Front door and back door that I had shimmed, replaced weatherstripping, door sweeps and placed towels on the floor to stop air leaks until I gave up and called Westshore. Imani L., Tyrone B., and Britt T. arrived to replace the doors. They took care of the job as if it was their own house. Removed the old doors, rebuilt the threshholds, changed the metal cladding, blew insulation around the frame, installed the new doors and made sure they were squared in the opening for a great looking and operating, finished project. Also, special thanks to Dan Buccola for the sale writeup. My wife will be home on Saturday for the final review.
Barbara Glover
GBI had a front door installed by West… I had a front door installed by West Shore Homes. My entire experience was great. The design consultant Spencer Watford understood exactly what I wanted and made some much needed suggestions. The installers Gary, Robbie and Christian did an excellent job. They went above the job to make sure everything was done to my satisfaction which included follow up. I will be using them for any other jobs I may have. Thanks for a job well done.
Consumer
GBComplaint Regarding Credit Reporting and Payment Issues Buyer Beware! They try to lock you in a contract so that you can’t price shop and when you cancel they attempt to strong arm money out of you even if they have not done any work or scheduled your install. Subject: Complaint Regarding Credit Reporting and Payment Issues Dear West Shore Customer Service, I am writing to express my deep dissatisfaction with the recent experience I had with your company. Unfortunately, I find it necessary to file a formal complaint due to the lack of truthfulness in credit reporting and payment practices. Background: I placed an order with West Shore on 20-MAR-2024. After reconsidering my decision, I attempted to cancel the order the following week. Issues: Credit Reporting: Despite my cancellation request, I noticed that West Shore inaccurately reported my credit status. This has negatively impacted my credit score, causing unnecessary stress and inconvenience. Payment Strong-Arming: Shockingly, I received communication from your legal department threatening to extract $5,000 from me. This strong-arm tactic is both unethical and unacceptable. Expectations: I demand immediate resolution in the following ways: Correct the credit reporting error promptly. Cease any attempts to coerce payment through intimidation. Action Required: Please provide a written confirmation of the corrective actions taken within five business days. Failure to do so will compel me to escalate this matter further. I trust that West Shore will uphold its commitment to transparency and fair business practices. I look forward to a swift resolution. Sincerely, ]